0020096880_02 - 09/10 - Glow-worm
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5 Guarantee / Responsibility
5.1 Detailed guarantee
Thank you for installing a new Glow-worm
appliance in your home.
Glow-worm appliances are manufactured
to the very highest standard so we
are pleased to offer our customers a
Comprehensive Guarantee.
This product is guaranteed for 24 months
from the date of installation or 30 months
from the date of manufacture, whichever is
the shorter, for parts and labour.
The second year of the parts guarantee,
from the beginning of the 13th month
onwards after installation or manufacture,
is conditional upon the heat pump having
been serviced by a competent person
approved at the time by the Health and
Safety Executive, in accordance with the
manufacturer’s recommendations. We
strongly recommend regular servicing of
your appliance, but where the condition
is not met, any chargeable spare parts or
components issued within the applicable
guarantee period still benefit from a 12
month warranty from the date of issue by
the manufacturer.
5.2 Appliance use / manufacturer
responsibility
Servicing/maintenance should be carried
out by a competent person
approved
at the time by the Health and Safety
Executive, in accordance with the rules in
force in the countries of destination.
b
The guarantee is applicable
on the condition that:
- The appliance is installed by a
competent person in accordance with
installation instructions.
- The appliance is used for normal
domestic purposes and in accordance
with the manufacturer’s operating and
maintenance instructions.
- The appliance is serviced, maintained,
by a competent person.
- The repair or replacement of parts
during the guarantee period does not
have the effect of extending the period.
b
The manufacturer has no
responsibility whatsoever for
any damage resulting from:
- Any defects or damage resulting
from incorrect or poor installation,
inadequate servicing, or maladjustment
or water used.
- Any defects in the system to which the
appliance is connected.
- Any defects caused by inadequate frost
protection.
- Any deterioration or maladjustment
following changes in the water used, or
a change in the characteristics of the
electrical supply voltage.
• For further details, refer to your Terms
and Conditions.
a
This appliance is intended
to be installed only within
the designated countries
displayed on the type plate.
This appliance is not designed to be
used by persons (including children) with
physical, sensory or mental restrictions,
or a lack of experience or knowledge. To
ensure the safety of these persons, they
must seek help from and be guided by
persons who are competent to explain the
usage of this appliance.
• Make sure that children do not play with
this appliance.
READ CAREFULLY BEFORE USING