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UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF
REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON
CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF
BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF;
DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR
DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY,
ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA
STORED IN OR USED WITH THE GLOBALSAT/ USGLOBALSAT PRODUCT AND ANY FAILURE TO
MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING
LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY
LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. GLOBALSAT/
USGLOBALSAT DISCLAIMS ANY RESPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY
PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR
LOSS OF PROGRAMS OR DATA.
OBTAINING WARRANTY SERVICE
Please access and review the online help resources referred to in the documentation accompanying this
hardware product before seeking warranty service. If the product is still not functioning properly after
making use of these resources, access the online website www.usglobalsat.com for instructions on how to
obtain warranty service. You must follow Globalsat/ USGlobalsat warranty processes. Globalsat/
USGlobalsat may provide warranty service (i) by sending the unit to Globalsat/ USGlobalsat location, where
service is performed at the location, or (ii) by sending the unit to an authorized Globalsat/ USGlobalsat
supplier (iii) by sending you new or refurbished customer-installable replacement product or parts to enable
you to service or exchange your own product (“RMA service”). Upon receipt of the replacement product or
part, the original product or part becomes the property of Globalsat/ USGlobalsat and you agree to follow
instructions, including, if requires, arranging the return of the product or part to Globalsat/ USGlobalsat in a
timely manner. When providing RMA service requiring the return of the original product or part, Globalsat/
17. Limited Warranty (Continued)
USGlobalsat may require credit card authorization as security for the retail price of the replacement product
or part and applicable shipping costs. If you follow the instructions, Globalsat/ USGlobalsat will cancel the
credit card authorization, so you will not be charged for the product or part and shipping costs. If you fail to
return the replace product or part as instructed, Globalsat/ USGlobalsat will charge the credit card for the
authorized amount. Service options, parts availability and response times may vary according to the country
in which service is requested. Service options are subject to change at any time. You may be responsible
for shipping and handling charges if product cannot be serviced in the country in which service is
requested. If you seek service in a country that is not the country of purchase, you will comply with
applicable export laws and regulations and be responsible for all custom duties, V.A.T. and other associated
taxes and charges. For international service, Globalsat/ USGlobalsat may repair or exchange defective
products and parts with comparable products and parts that comply with local standards. In accordance
with applicable law, Globalsat/ USGlobalsat may require that you furnish proof of purchase details and/ or
comply with the registration requirements before receiving warranty service. Please refer to the
accompanying documentation for more details on this and other matters obtaining warranty service.
Globalsat/ USGlobalsat will maintain and use customer information in accordance with the Globalsat/
USGlobalsat Privacy Policy.
If your product is capable of storing software programs, data and other information, you should make periodic
backup copies of the information contained on the product’s hard drive or other storage media to protect the
contents and as a precaution against possible operational failures. Before you deliver your product for warranty
service it is your responsibility to keep a separate backup copy of the contents, and disable any security
passwords. IT IS POSSIBLE THAT THE CONTENTS OF YOUR HARD DRIVE WILL BE LOST OR
REFORMATTED IN THE COURSE OF WARRANTY SERVICE, AND GLOBALSAT/ USGLOBALSAT AND ITS
AGENTS ARE NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF PROGRAMS, DATA OR OTHER
INFORMATION CONTAINED ON THE MEDIA OR ANY PART OF THE PRODUCT SERVICED. Your product
will be returned to you configured as originally purchased, subject to applicable updates. You will be responsible
for reinstalling all other software programs, data and passwords. Recovery and reinstallation of service programs
and user data are not covered under this Limited Warranty.
