Globalcom Engineering
This document contains the proprietary information of Globalcom Engineering. Its receipt or possession does not convey any rights to
reproduce or disclose its contents or to manufacture, use or sell anything it may describe. Reproduction, disclosure or use without specific
written authorization of Globalcom Engineering is strictly forbidden.
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3 WARRANTY CONDITIONS
Globalcom Engineering warranties its products for a period of twelve months from the date of
delivery.
The warranty covers only defects in materials, defects in manufacturing and doesn’t cover
damages caused to the device by wrong or improper use, from accidental causes or from natural
use.
In addition, the warranty is not applicable in the following cases:
1.
The model or the serial number of the device has been altered, erased, removed or made
unreadable.
2.
The device has been repaired by unauthorized personnel.
3.
The device has been damaged by external causes such as lightning, water, fire, connection
to wrong power supply voltages or sudden overvoltage in the electric system caused by
negligence in the use of the device (not observation of the instructions of use) or by
reasons not attributable to manufacturing defects.
4.
The device has been modified to be used in a country different from the countries for
which has been designed or, where applicable, homologated; or has been damaged by
those modifications.
5.
The warranty doesn’t cover wearing parts such as batteries, cables, connectors, external
parts or plastic supports that don’t show manufacturing defects.
6.
The warranty doesn’t include periodic checks, software updates, settings and maintenance
operations.
The warranty doesn’t provide a spare device to substitute the damaged device during the period
of time necessary for the device reparation.
Shipping costs of the damaged devices is charged to the customer.
The damaged device\devices must be returned with the RMA (Return Authorization number) form
filled and a note indicating the damage or the problem found on the device\devices.
Please contact Globalcom Engineering distribution to obtain a RMA form.
After the end of warranty period, for any repair or assistance operation, will be applied the current
rates for the change of parts, for the labor cost and for the shipping cost.
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