Global Water
800-876-1172
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globalw.com
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XII. Troubleshooting
a.
Check that the battery is firmly connected to the control panel and confirm
that it is fully charged.
b.
Press the Pump Test button on the front panel. The test button should
always run the pump, regardless of the state of any of the inputs.
c.
Turn the power switch off for 1-2 seconds then back on to reset the sampler.
d.
Check the Status LED on the front panel.
i.
The LED is off: If the water sensors are being used, check the Rain
and Water Sensor inputs. Sensors must be in contact with moisture
and unused inputs must have one of the shorting plugs supplied with
the sampler plugged into the jack. If the Trigger Input is being used,
confirm that External Trigger mode is selected on the Interval control.
Check the pulses coming from the triggering device and confirm they
meet specifications. Test the Trigger Input by plugging one of the
shorting plugs supplied with the sampler into the jack.
ii.
The LED is blinking: Check the Start Delay and Interval settings. The
sampler may be waiting for the Delay timer to run out or it may be
timing the interval between composite samples.
iii.
The LED is on constantly: Check the bottle switch. The light remains
on when either the sample bottle is full or when the float switch is not
plugged in or working properly. Plug one of the shorting plugs
supplied with the sampler into the bottle switch jack, the light should go
out or start blinking.
Other issues
e.
Call us for tech support: 800-876-1172 or (979) 690-5560 (many problems
can be solved over the phone). Fax: (979) 690-0440 or Email:
Be prepared to describe the problem being experienced including specific
details of the application and installation and any additional pertinent
information.
f.
In the event that the equipment needs to be returned to the factory for any
reason, please call to obtain a RMA # (Return Material Authorization). Do not
return items without a RMA # on the outside of the package.
