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22

WARRANTY

Glideaway Comfort Base® Twenty Year Limited Warranty      1021.D

 

Glideaway Sleep Products (“Glideaway”) warrants to the original consumer purchaser that the motorized bed frame, motorized bed 

foundation and adjustable bed (hereinafter referred to as “adjustable bed” or “adjustable beds”) are free from defects in workmanship 

and material as provided herein. To the extent permitted by law, this Limited Warranty is not transferable and coverage terminates if the 

original consumer purchaser (“purchaser”) sells or otherwise transfers the product. 

If you wish to make a claim

You must contact the Glideaway dealer from whom the product was purchased, or if not available, Glideaway 1 855 581-3095 within 

thirty days of discovery of the problem with the serial number and the original sale receipt which identifies the date of purchase. Any 

information or materials to be returned upon authorization should be sent to Glideaway at 8226 Lackland Road, St. Louis, MO 63114. 

What we will do

Year 1:

 

Full coverage parts and labor warranty

 This adjustable bed is warranted against defects in the workmanship or materials for 

a period of up to one (1) year from the date of purchase for adjustable beds bought new and for up to one (1) year from the date of 

manufacture for those beds that were originally floor samples. Glideaway will send replacement parts (at no cost to the purchaser) for 

any defective adjustable bed part to the purchaser, and Glideaway will pay all pre-authorized labor and transportation costs associated 

with the repair or replacement of any parts which Glideaway determines to be defective. This one (1) year warranty shall not apply if 

purchaser does not return any and all defective parts to Glideaway within 15 days of purchaser’s receiving of replacement part(s). 

Years 2 -20:  Limited warranty

  If the defect occurs in the second through twentieth year following purchase for adjustable 

beds bought new and following the date of manufacture for adjustable beds that were originally floor samples, Glideaway will offer 

replacement parts (upon terms and conditions set forth in this paragraph) for any mechanical adjustable bed part found to be defective.  

Electronics, electrical components, motors are excluded.  Purchaser shall pay 1/19

th

 of the then current replacement cost of the 

defective part multiplied by the number of years the purchaser has owned the adjustable bed for those beds bought new or multiplied 

by the number of years the adjustable bed was manufactured for those adjustable beds which were floor samples.  Glideaway shall bear 

the remainder of the cost of the replacement part.  This limited warranty shall not apply if purchaser does not return any and all defective 

parts to Glideaway within 15 days of purchaser’s receipt of replacement part.  To the extent permitted by law, the purchaser shall bear all 

service, transportation, labor and shipping costs related to the delivery and/or replacement of the defective part.  

This limited warranty does not cover or apply to 

This Limited Warranty does not apply: (a) to any damage caused to the adjustable bed by the purchaser; (b) if there has been any 

unauthorized repair or replacement of the adjustable bed or parts; (c) if the adjustable bed has been mishandled whether in transit or 

by other means, subjected to physical or electrical abuse or misuse, or otherwise operated in any way inconsistent with the operation 

and maintenance procedures outlined in the Owner’s Manual, this limited warranty, and any other applicable document published or 

approved by Glideaway; (d) in relation to damage to mattresses, fabric, cables, electrical cords or items supplied by dealers (also known 

as retailers or resellers); (e) if there has been any unnecessary service calls, including costs for inhome service calls solely for the purpose 

of educating the purchaser about the adjustable bed and/or for finding an unsatisfactory power connection; (f) if the recommended 

weight restrictions (Twin/TXL/Split Queen/Split CA King: 400 pounds/ 181 kilograms, Full/FXL Queen**: 500 Pounds/ 227 kilograms, 

Queen**: 600 Pounds/ 272 kilograms, King 800 Pounds/363 kilograms) and guidelines for proper distribution of weight as stated in the 

Owner’s Manual are not followed; (g) for adjustable beds used in commercial type settings, such as but not limited to dormitories, hotels 

and rentals. 

**See owner’s manual for model specific information

Additional terms and conditions

No reimbursement will be made to the purchaser for the inconvenience, removal, installation, setup time, lack of use, shipping, or any 

other costs or expenses not covered by this limited warranty. Glideaway holds no responsibility for in-home service on adjustable beds. 

Purchaser should contact their dealer for any terms and conditions relating to purchaser’s in-home service if any.

Removal of product tag shall void warranty. The product tag has both the model and serial numbers, which serves as a means of 

identification to establish one’s warranty rights. It is attached to the metal substructure visible when one lifts the head of the base. 

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY REPLACES ALL OTHER REPRESENTATIONS, WARRANTIES 

OR CONDITIONS, WHETHER EXPRESSED, IMPLIED OR LEGAL, ARISING FROM STATUTE COURSE OF DEALING, USAGE OF TRADE OR 

OTHERWISE INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, DURABILITY, QUALITY AND FITNESS FOR 

A PARTICULAR PURPOSE AND NO ONE IS AUTHORIZED TO ASSUME OR UNDERTAKE FOR GLIDEAWAY OTHER LIABILITY IN CONNECTION 

WITH THE SALE OF THE PRODUCT. GLIDEAWAY SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT OR 

CONSEQUENTIAL OR ANY OTHER DAMAGES OF WHATEVER KIND, INCLUDING PERSONAL INJURIES OR DAMAGE TO PROPERTY, EXCEPT 

AS PROVIDED HEREIN.

This warranty is made by Glideaway and is not made by or on behalf of its distributors, retailers or any other party. Some states or 

provinces do not allow the exclusion or limitation of incidental or consequential damages or the exclusion of implied warranties or the 

limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you 

specific legal rights, and you may also have other rights which vary from state to state or province to province. To the extent that the 

provisions of any applicable legislation expressly replaced, eliminate, amend, extend or prohibit any term or terms contained in this 

warranty, such term or terms shall be accordingly replaced, eliminated, amended or extended, as the case may be, in accordance with 

such legislation.                  

1021.D

Summary of Contents for CB2N2

Page 1: ...OWNERS MANUAL NAVIGATE 2 0 Base Comfort OWNERS MANUAL MANUAL DE INSTRUCCIONES...

Page 2: ...ations 21 Technical Assistance 21 Service Requirements 21 Cleaning 21 Warranty 22 Registration 23 Spanish starts on page 25 Espa ol comienza en la p gina 25 Contents User Info Please take a moment and...

Page 3: ...nect remove the plug from the outlet Keep cord away from heated surfaces Use only indoors Discontinue use of this adjustable bed base and contact the manufacturer for repair if 1 it has a damaged cord...

Page 4: ...he lift motors in this bed are NOT designed to operate continuously for more than one 1 minute over an eight 8 minute time period or approximately 12 duty cycle To ensure reliable functionality and fu...

Page 5: ...ance place a piece of carpet under each leg of the base It is possible to experience vibration or noise from the headboard brackets headboards or foot boards if mounting bolts are not firmly tightened...

Page 6: ...ds only 2 Base Pieces 2 connecting rods 8 hex bolts with 1 allen key 1 Foot Mattress Retainer attached to the base 4 Multi Height Low Profile Legs Overall Bed height 8 11 5 or 15 1 Remote Control 1 AC...

Page 7: ...to the Control Box Lock the Control Box using the locking clips 3Insert the AC cord into the power supply IMPORTANT DO NOT PLUG THE BASE INTO THE AC OUTLET YET 4Insert the legs into the threaded holes...

Page 8: ...ng the plastic packaging from the base to orient into final position Carefully rotate the base on its side then lift and place on legs IMPORTANT DO NOT LEAN THE BED AGAINST THE INSTALLED LEGS TO TURN...

Page 9: ...included into the compartment and slide the cover back on NOTE The battery backup will allow for the bed to be lowered if a power outage occurs It is not recommended to do anything except lower the be...

Page 10: ...to access the bases 2Insert the Connecting Rods into one of the Base Pieces and then slide the other Base Piece onto the Connecting Rods as shown 3Secure the Base Pieces to each other using the eight...

Page 11: ...which the headboard bracket will mount Identify the two thread ed holes that will be used to mount bed attach ment Part A in Step 2 1 Line up the holes in the bed attachment Part A with the two thread...

Page 12: ...ce To adjust the position of the headboard attachment plates Part C vertically loosen nuts and screws from step 3 Tighten when the appropriate height for your headboard is met Install the headboard us...

Page 13: ...ent Turn Off All Zero Gravity Position Foot Down Anti Snore Position Lay Flat Head and Foot Up Head and Foot Down Saved Position A Length of Time for Sleep Enhancement Sleep Enhancement Wave Up Sleep...

Page 14: ...he Zero Gravity position raises both the head and foot to a set position that distributes the users weight so that it may provide a feeling of weightlessness and possibly relieve stress to the body Pr...

Page 15: ...This preset can be changed as shown later This action can be stopped at any time by pressing another button Notes When a button is pressed on remote all buttons will light to make it easier to view i...

Page 16: ...des available Low Medium High and Constant To increase the Wave mode press the WAVE button once Press up to three more times to change the WAVE mode It will increase in order of Low Medium High and Co...

Page 17: ...t starts blinking approximately three seconds then release the button 4Press the MEMORY A button to memorize The backlight will stop blinking to confirm that the memorizing was successful 5To restore...

Page 18: ...se the two buttons and the backlight and the LED light on the control box will blink until linked then they will turn off 3Test the bed to make sure it is working and repeat the steps if it is not How...

Page 19: ...in the remote control Base mechanism may be obstructed Elevate base and check for obstruction Remove obstruction Headboard may be too close to the edge of the mattress Verify that distance between hea...

Page 20: ...er base in a different room etc Lift the battery cover on remote and remove the yellow sticker to expose the DIP switches Slide the switches to different positions See page 16 for remote re linking in...

Page 21: ...ease call 1 800 428 5222 Item Part Number High Profile Legs Overall Bed Height 18 5 CB12LEG18 5 High Profile Legs for 1 pc King Overall Bed Height 18 5 CB05075LEG18 5 Headboard Bracket Kit CB12HBBRKT...

Page 22: ...ms or technical assistance please contact Glideaway at 1 855 581 3095 or comfortbase glideaway com SERVICE REQUIREMENTS Service technicians are not responsible for moving furniture removing headboards...

Page 23: ...le bed or parts c if the adjustable bed has been mishandled whether in transit or by other means subjected to physical or electrical abuse or misuse or otherwise operated in any way inconsistent with...

Page 24: ...______________________________________________ Last Name ___________________________________________________________ Address _________________________________________ _____________________ City ______...

Page 25: ...24...

Page 26: ...l Remoto 41 Resoluci n de Problemas 42 Accesorios Disponibles 44 Especificaciones 45 Soporte T cnico 45 Servicio 45 Limpieza 45 Garant a 46 Registro 47 Contenido Informaci n para el Usuario T mese uno...

Page 27: ...a quite el enchufe del tomacorriente Evite el contacto del cable con superficies calientes Utilice solo en interiores Suspenda el uso de esta cama regulable y comun quese con el fabricante para su rep...

Page 28: ...i n Los motores de elevaci n de esta cama NO est n dise ados para funcionar de manera continua por m s de un 1 minuto a lo largo de un per odo de ocho 8 minutos o aproximadamente un ciclo de trabajo d...

Page 29: ...nancia coloque un pedazo de alfombra debajo de cada pata de la base Es posible que se experimente vibraci n o ruido desde los soportes de los cabeceros los cabeceros o pieceros si los tornillos de mon...

Page 30: ...as Base 2 Varillas conectoras 8 Pernos hexagonales 1 Llave Allen 1 Sujetador de colch n en la piecera adherido a la base 4 Patas multialtura de bajo perfil Altura total de la cama 8 11 5 o 15 1 Contro...

Page 31: ...s llaves de bloqueo 3Introduzca el cable de CA en la fuente de energ a IMPORTANTE TODAV A NO ENCHUFE LA BASE EN EL TOMACORRIENTE DE CA 4Introduzca las patas en los orificios roscados en cada esquina d...

Page 32: ...de la base para orientarlo a la posici n final Con cuidado gire la base sobre el costado luego levante y coloque sobre las patas IMPORTANTE NO APOYE LA CAMA SOBRE LAS PATAS INSTALADAS PARA DARLA VUELT...

Page 33: ...apa 10Coloque las dos pilas de 9V incluidas en el compartimiento y deslice la tapa para volver a colocarla NOTA La reserva de energ a permitir que la cama pueda bajarse si ocurre un corte de electrici...

Page 34: ...uestra 3Asegure las partes de la base entre s utilizando los ocho pernos hexagonales cuatro pernos hexagonales para cada varilla conectora ajust ndolos con la mano y luego ajustando 1 4 de vuelta m s...

Page 35: ...t H provided with the kit 2 Assembly Head Board Bracket IMPORTANT The head board bracket must be assembled to the base AFTER the bed base has been completely assembled After assembling the bed accordi...

Page 36: ...T C PART B PART E PART F PART G Fig 3 PARTE B PARTE G PARTE F PARTE B PARTE A PARTE A PARTE C PARTE B PARTE D PARTE E PARTE C 3Adhiera la placa de sujeci n del cabecero Parte C al eje horizontal Parte...

Page 37: ...sue o Apagar todos Posici n Gravedad Cero Bajar pies Posici n Anti ronquido Horizontal Levantar cabeza y pies Bajar cabeza y pies Posici n A guardada Duraci n para mejora del sue o Subir Onda de mejo...

Page 38: ...l bot n cuando llegue a la posici n deseada La posici n de Gravedad cero Zero Gravity eleva los pies y la cabeza hasta una posici n establecida que distribuye el peso de los usuarios de forma tal que...

Page 39: ...uede modificarse tal como se muestra m s adelante Esta acci n puede detenerse en cualquier momento presionando otro bot n Notas Cuando presione un bot n del control remoto se iluminar n todos los boto...

Page 40: ...ajo medio alto y constante Para aumentar el modo de Onda oprima una vez el bot n ONDA Presione hasta tres veces m s para cambiar el modo de ONDA Aumentar en el siguiente orden bajo medio alto y consta...

Page 41: ...moto comience a parpadear aproximadamente tres segundos y luego suelte el bot n 4Presione el bot n deseado para memorizar MEMORIA A la luz de fondo dejar de parpadear para confirmar que el almacenamie...

Page 42: ...asta que la luz de fondo del control remoto parpadea Suelte los dos botones y el contraluz y la luz en la caja de control parpadear hasta vinculados luego se apagar 3Prueba de la cama para asegurarse...

Page 43: ...obstruido Eleve la base y verifique si existe alg n tipo de obstrucci n Quite el obst culo Es posible que el cabecero est demasiado cerca del borde del colch n Verifique que la distancia entre el sop...

Page 44: ...del compartimiento de las pilas del control remoto y retire el autoadhesivo amarillo para ver los interruptores DIP Mueva los interruptores a posiciones diferentes Consulte la p gina 41 para control...

Page 45: ...quese al 1 800 428 5222 Item N mero de parte Patas largas Altura total de la cama 18 5 CB12LEG18 5 Patas largas 1 Pieza King Altura total de la cama 18 5 CB05075LEG18 5 Kit de Soporte del Cabecero CB...

Page 46: ...SOPORTE T CNICO Si tiene consultas reclamos o precisa soporte t cnico comun quese con Glideaway al 1 855 581 3095 o escriba a comfortbase glideaway com SERVICE Los t cnicos no tienen la responsabilid...

Page 47: ...la cama regulable por el comprador b si ha tenido lugar cualquier tipo de reparaci n o reemplazo no autorizado de la cama regulable o sus piezas c si la cama regulable ha sido manipulada incorrectame...

Page 48: ...______________________________________________________________ Apellido ______________________________________________________________ Domicilio ______________________________________________________...

Page 49: ...48 Page intentionally left blank...

Page 50: ...NAVIGATE 2 0 SKU CB200NAV 8226 Lackland Road Saint Louis MO 63114 www glideaway com 1 855 581 3095 Base Comfort 1 3 17...

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