8
Care and Cleaning
Troubleshooting
□
To clean, wipe down with a damp cloth and towel dry.
□
Do not use abrasive cleaners, steel wool, or harsh chemicals when cleaning this faucet, or the warranty will
be voided.
NOTE:
Refer to the service parts section in this manual
for a detailed drawing showing the location of the parts
listed below.
Problem
Possible Cause
Solution
There are leaks from the
handle.
□
The bonnet nut is loose.
□
The O-ring on the cartridge is
dirty or damaged.
□
Tighten the bonnet nut.
□
Clean or replace the O-ring.
The aerator leaks or has a
reduced water flow.
□
The aerator is dirty or mis-
fitted.
□
The cartridge may be clogged.
□
Remove the aerator and check for debris.
□
Remove the cartridge and check for
debris.
□
Ensure the aerator is properly installed.
There are leaks from
the hose underneath the
deck.
□
The connection between the
pull-down spray and pull-down
spray hose may be loose.
□
Tighten the connection between the pull-
down spray and pull-down spray hose.
The hose does not retract.
□
The weight is not installed in
the correct position.
□
The pull-down spray hose is
obstructed.
□
Reinstall or readjust the weight.
□
Check under the sink to ensure the pull-
down spray hose is not obstructed.
The water pressure is low.
□
The quick connector may be
clogged with debris.
□
Turn off the water supply and disconnect
the quick connector from the outlet hose.
□
Disconnect the quick connector from the
pull-down spray hose and flush under
running water.
□
Reattach the quick connector to the
outlet hose.
□
Test water flow. If water pressure is still
low then replace the quick connector.
There is no hot or cold
water.
□
The hot or cold water supply
lines may be kinked or twisted.
□
Ensure hot and cold water supply lines
are not kinked or twisted. Reinstall the
supply line if necessary.
