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9
Troubleshooting
Problem
Possible Cause
Solution
There are leaks from the
handle.
The bonnet nut has come loose and/or the
washer is dirty or damaged.
□
Tighten the bonnet nut.
□
Clean or replace the washer.
The aerator has an
irregular or reduced
water flow.
□
Remove the aerator and
check for debris.
□
Ensure that the rubber washer
is properly installed.
The water will not shut off
completely.
The rubber seat and spring under the handle
cartridge is dirty or broken.
□
Remove the cartridge to check
the rubber seat and spring.
□
Remove the handle.
□
Clean or replace.
□
When reinstalling the cartridges,
make sure the rubber seats and
springs (1) are below the
cartridge (2). The spring should
be installed first into the slot
and then the rubber seat. The
cartridge should then be installed
with the molded stops (a & b)
facing inward as shown in Fig. 1.
The aerator is dirty or mis-fitted.
NOTE:
Refer to the service parts section in this manual for
a detailed drawing showing the location of the parts listed
below.
There is leaking from the
sink drain at the base of
the sink.
The sink has a rough or irregular surface.
□
Apply additional silicone sealant
to the beveled side of the drain
flange.
□
Retighten and test for leaks.
a
b
1
2
1
2
Fig. 1
Reinstalling the cartridges:
