14
9. FAQ
S.No.
FAQ
Answers
1
How to Add and Remove
account in Android?
Main Menu -> Settings ->All settings->Add
Account-a/b a) To add an Account: Add Credential
to add account b) To remove an Account: Select
account that you need to remove->Option->Remove
account
2
How to Factory Reset
Android phone?
Main Menu -> Settings ->All settings->Backup &
reset -> Factory data reset ->Reset phone. From
there, Select Erase Phone storage for best result.
Note: Reset Factory default will remove all user
data; do take a backup of your data in PC or on
Gmail.
3
In what scenario
does the user have to
factory reset the
android phone?
In the following scenarios user needs to reset his
phone. a) Phone not responding b) Phone
automatically Restarting c) Erratic behavior of
phone d) Bad Battery backup or charging issues e)
Apps not working f) Deleted any pre-installed apps
by mistake g) Erased customer data & settings h)
To remove a account. Note: If the problem persists,
please visit your nearest Service Center.
4
How to connect
device via USB
tethering?
Please follow the following steps. a) Plug in USB
cable and connect it to your PC. b) In the Main
Menu of Phone -> Settings -> All settings -> More
wireless -> ->More -> Select USB Internet . Let the
PC install the drivers first and after that you
will be connected to the Internet automatically.
You can download the driver from our Website:
http://gionee.co.in
