Issue
Possible Cause
Solution
Trip distance per charge
reduced
Low tire pressure
Adjust tire pressure
(40PSI)
Low battery
Charge battery
Defective battery
Replace battery
Over weight limit
Reduce scooter load
Driving
conditions
(headwind,
slopes)
Avoid these conditions for best
performance
Uneven tire wear
Tire pressure low
Adjust tire pressure (40PSI)
Steering not flexible
Bearing lubricant solidification
Lubricate bearing
Uneven tire pressure
Adjust tire pressure
Steer lock nut loose
Tighten nut
Wheel swing
Repair/replace shaft/axle
Rim screw loose
Tighten screw
Brakes too loose
Brakes not properly adjusted
Adjust brakes
Brakes worn
Replace pads
Battery not charging
Defective wall socket
Check power or use a different
outlet
Loose external connection
Check that charger is securely
plugged
into
wall socket and
charging socket on the scooter
Loose internal connection
Check connections near the battery
and charging socket, tighten loose
connections
Defective charger
Replace charger
Defective battery
Replace battery
The tips above are meant as a basic guide. Do not attempt to repair the scooter without
proper knowledge and skill. Please contact our technical support for help with any scooter
issues and possible solutions or seek the expertise of a local technician experienced in
scooter repair.
20