TROUBLESHOOTING
11
Facebook.com/GinnysBrand
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Freezer does not
work
• No power to unit
• Temperature set too
warm
• Wrong voltage is being
used
• Check connection of
cord to power source
• Increase the setting of
the temperature dial
• Use proper voltage
Freezer runs
continuously
• Temperature is set too
low
• Door is not closed
• Hot food recently put
into freezer
• Door opened too long or
too often
• Close proximity to heat
source
• Set temperature dial
to warmer setting
• Close door securely
• Be sure food has cooled
to room temperature
before putting in freezer
• Minimize door openings
and duration
• DO NOT place unit close
to heat sources or direct
sunlight
Internal temperature
not cold enough
• No power to unit
• Temperature is set too
high
• Door is not closed
• Hot food recently put
into freezer
• Door opened too long or
too often
• Air flow obstruction
• Wrong voltage is being
used
• Close proximity to heat
source
• Check connection of
cord to power source
• Reset temperature dial
• Close door securely
• Be sure food has cooled
to room temperature
before inserting
• Minimize door openings
and duration
• Allow room for air to
circulate around the unit
• Use proper voltage
• DO NOT place unit close
to heat sources or direct
sunlight
