Removing Printer Paper Jams
This document explains the steps to remove paper jams from the Printer Head.
Many USB printer models use the Printer Head shown in
.
For additional information, refer to MDE-3893 Encore
®
and Eclipse
®
Owner’s Manual.
I. Removing Simple Paper Jams
Most paper jams are relatively simple to clear. To clear these paper jams, proceed as follows:
1. Open the Printer Door and pull out the Printer Slide.
If the paper is not sticking out of the Printer Chute, proceed to step
on
.
If the paper is sticking out of the Printer Chute, proceed as follows:
2. Gently pull to remove any loose, folded, or wrinkled paper sticking out of the Printer Chute.
3. Rotate the brass gear to advance the paper manually.
4. If the paper is advancing normally [see
a. Push the Printer Slide back in place.
b. Pass paper through the door.
c. Close the door and tear off the receipt paper.
Paper jam should be cleared.
Rotate clockwise to advance
paper manually.
Push to release
paper.
(Place Velcro
Here)
Figure 1: Printer Head (Showing Right and Left Angles)
(i)
(ii)
Figure 2: Clearing Simple Jams
Push as shown to release paper.
Removing Printer Paper Jams
This document explains the steps to remove paper jams from the Printer Head.
Many USB printer models use the Printer Head shown in
For additional information, refer to MDE-3893 Encore
®
and Eclipse
®
Owner’s Manual.
Rotate clockwise to advance
paper manually.
Push to release
paper.
(Place Velcro
Here)
Figure 1: Printer Head (Showing Right and Left Angles)
I. Removing Simple Paper Jams
Most paper jams are relatively simple to clear. To clear these paper jams, proceed as follows:
1. Open the Printer Door and pull out the Printer Slide.
If the paper is not sticking out of the Printer Chute, proceed to step
on
If the paper is sticking out of the Printer Chute, proceed as follows:
2. Gently pull to remove any loose, folded, or wrinkled paper sticking out of the Printer Chute.
3. Rotate the brass gear to advance the paper manually.
4. If the paper is advancing normally [see
]:
a. Push the Printer Slide back in place.
b. Pass paper through the door.
c. Close the door and tear off the receipt paper.
Paper jam should be cleared.
(i)
(ii)
Figure 2: Clearing Simple Jams
Push as shown to release paper.
© 2013 by Gilbarco Inc. All Rights Reserved.
MDE-5072A
USB Printer Maintenance Card
March 2013
MDE-5072A
USB Printer Maintenance Card
March 2013
© 2013 by Gilbarco Inc. All Rights Reserved.