Page 36 MDE-5386D Hybrid Card Reader S (HCRS) Kit (M13940KXXX) Installation Instructions (Canada) · June 2020
Appendix A: Configuring/Activating FlexPay EMV CRIND Keypad
Appendix A: Configuring/Activating FlexPay EMV CRIND
Keypad
For the card reader to activate properly, the dismount switches must be fully engaged (pressed
against the door bezel). Any debris, bad card reader alignment, leftover old gasket, etc., can
affect proper activation. If the unit fails to activate or repeatedly loses activation, verify the
following:
• There are no stripped bosses in the door.
• The card reader opening surface is smooth and free of any debris or old gasket material.
• The gasket is installed properly.
• The card reader is installed and tightened in a diagonal pattern.
To activate a secure component, you must enter the Service Menu. To enter the Service Menu
and perform the activation, proceed as follows:
1
Power up the FlexPay EMV CRIND. The Product Part Number (PPN) is displayed on the
screen (see
). Note the eight-digit serial number when the unit first powers up. The
right-most six digits of the serial number is the password for the Service Menu.
Note: The message, “Out of Service” is displayed when the unit first powers up.
Figure 29: Powering up FlexPay EMV CRIND
The PPN is also printed on the rear of the unit (see
Figure 30: PPN on Rear of FlexPay EMV CRIND Unit
Location of PPN
