GILBARCO VEEDER-ROOT FlexPay Encrypting PIN Pad, Start-Up Ans Service Manual, Page: 23 / 86

Function keys on the FlexPay EPP and the Auxiliary Keypad may display different
rows/columns from what is expected. This is normal. The FlexPay EPP or the Auxiliary
Keypad must not be replaced, if this is observed.
IMPORTANT INFORMATION
MDE-4784D FlexPay™ Encrypting PIN Pad Start-up and Service Manual · December 2011 Page 19
System Health Report Start-up and Service
Exiting Diagnostic Mode Using Diagnostic Card
Insert and remove the Diagnostic Card. The message, “EXIT DIAGNOSTICS” appears,
indicating that you have exited the Diagnostic Mode.
System Health Report
Note: This section is applicable only to Eclipse and Encore Series dispensers.
There are two methods to print the System Health Report. If you follow “Method 1” to print
the System Health Report, only one side of the dispenser will be inoperable. If you follow
“Method 2” , both sides of the dispenser will be inoperable.
Method 1
To print the System Health Report, proceed as follows:
Note: This method will disable only one side of the dispenser.
1 Press Clear on the FlexPay EPP.
2
Swipe the Diagnostic Card within 30 seconds of pressing the Clear key. The System Health
Report is printed.