Gigaset COMFORT 500HX Manual Download Page 1

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FAMILY HX / LHXG IE-UK (Amazon) en / A31008-M3051-L101-1-7619 / Cover_front_c_LHXG.fm / 4/6/22

Information on the phone system:

Detailed and up-to-date operating guide for

your Gigaset phone

www.gigaset.com/manuals

Documentation relating to your base/router

Summary of Contents for COMFORT 500HX

Page 1: ...mazon en A31008 M3051 L101 1 7619 Cover_front_c_LHXG fm 4 6 22 Information on the phone system Detailed and up to date operating guide for your Gigaset phone www gigaset com manuals Documentation relating to your base router ...

Page 2: ...nd at www gigaset com manuals On a DECT GAP telephone or router from another manufacturer The handset also functions with DECT GAP telephones from other manufacturers of course as well as DECT routers Additional information can be found at www gigaset com compatibility On DECT routers with CAT iq 2 0 2 1 Your Gigaset HX handset is certified in accordance with the DECT CAT iq 2 0 2 1 standard As a ...

Page 3: ... Making calls 16 Local answer machine 19 Call lists 20 Message lists 21 Directories 23 Local handset directory 23 Base directory 27 Assignment of the control key to a directory 27 Additional functions 28 Calendar 28 Timer 30 Alarm clock 31 Baby monitor 32 ECO DECT 33 Protection against unwanted calls 34 Setting the handset 38 Appendix 48 Service Customer Care 48 Manufacturer s advice 50 Technical ...

Page 4: ... 6 Hash key Lock key Lock unlock the keypad enter a dialling pause Press and hold Toggle between upper lower case and digits Press briefly 7 Recall key Consultation call flash Press and hold 8 Microphone 9 Star key Switch the ringtone on off Press and hold Open the table of special characters Press briefly 10 Headset connector 3 5 mm jack 11 Key 1 Select answer machine network mailbox Press and ho...

Page 5: ...ble to carry out the following action Additional helpful information or Talk key or Handsfree key End call key to Number letter keys Control key rim centre Message key Recall key Star key Hash key OK Back Select Change Save Display keys Settings OK Telephony OK Auto Answer Change activated Symbols Meaning Every arrow initiates an action When in idle status press the centre of the control key The m...

Page 6: ... this reason do not install them in a damp environment such as bathrooms or shower rooms Use only the power adapter indicated on the device Whilst charging the power socket must be easily accessible Remove faulty devices from use or have them repaired by our Service team as these could inter fere with other wireless services Do not use the device if the display is cracked or broken Broken glass or...

Page 7: ...apter Plug the mains unit into your power socket To remove the plug from the charging cradle again Disconnect the power adapter from the mains power supply Press the release button Remove the flat plug The charging cradle is designed for use in closed dry rooms within a temperature range of 5 C to 45 C Never expose the telephone to heat sources direct sunlight or other electrical devices Protect y...

Page 8: ...he belt clip click into place in the notches Removing the belt clip Press the centre of the belt clip firmly with your right thumb Push the nail of your left thumb up between the clip and the casing Slide the clip upwards to remove Only use rechargeable batteries since otherwise major health risks and injury may result For example the outer casing of the batteries could be destroyed or the batteri...

Page 9: ...uage e g English is highlighted selected To select a different language Press the control key until the desired language is highlighted on the display e g Francais press the key on the right directly underneath the display to activate the language To revert to idle status Press and hold the End call key Registering the handset depending on the base On the base On the router 8 h Batteries may heat ...

Page 10: ...elect Base OK use to select base or Best Base Select selected Best Base The handset chooses the base station with the best reception as soon as it loses connection to the current base station De registering the handset depending on the base De register Handset OK the handset being used is selected use to select another handset if required OK enter system PIN if required OK Confirm de registration ...

Page 11: ...ter hours and minutes in 4 digit format Save settings Press the display key Save Saved is shown in the display and a confirmation tone sounds Return to idle status Press and hold the End call key The telephone is now ready for use Connecting the headset Use the 3 5 mm jack to connect the headset to the left hand side of the handset The headset volume corresponds to the setting for the receiver vol...

Page 12: ... the different operating situations is marked in black e g for press right on the control key or for press the centre of the control key In idle status In submenus selection and entry fields Switching on When the handset is switched off press and hold the End call key Switch off When the handset is in idle status press and hold the End call key If a call is indicated on the handset the keypad auto...

Page 13: ...AT iq base Press and hold Mute the microphone Initiate an internal consultation call Adjust the loudspeaker volume for receiver and handsfree mode When the phone is in idle the display keys have pre set functions but they can be reassigned The menu guidance depends on the base Depending on the number and type of available functions these may be provided in different menus e g at top level or in a ...

Page 14: ...splay as icons The icon for the selected function is highlighted in colour and the name of the associated function appears in the display header Submenus The functions in the submenus are displayed as lists To access a function select a function OK Return to the previous menu level Press the display key Back or Press the End call key briefly Returning to idle status Press and hold the End call key...

Page 15: ...gned to each key between and and the key As soon as a key is pressed the possible characters are displayed at the bottom of the display The selected character is highlighted Selecting letters numbers Press the key briefly several times in succession Switch between lower case upper case and number entry mode Press the hash key When editing a directory entry the first letter and each letter followin...

Page 16: ...digit is entered Dialling a number from the local directory open the directory select an entry press the Talk key If multiple numbers are entered select a number press the Talk key the number is dialled Dialling from a public central directory Depending on the base to which the handset is connected you can dial from a public directory or a central directory on a CAT iq base press and hold Further ...

Page 17: ...ard to the answer machine Accept a call on the headset Switch off ringtone Silent the call can be accepted for as long as it is shown on the display Cancel a call and transfer the number to the black list when enabled Block Yes Reject the call Press the End call key Copy an entry to the directory Copy to Directory OK Copy the number to the display Display number OK Use as required to change or add...

Page 18: ...ne where the system has a local answer machine Press the handsfree key Call volume Muting the microphone When the microphone is switched off callers will no longer hear you Switch the microphone on off during a call Press Placing the handset in the charging cradle during a call Press and hold down the handsfree key Place the handset in the charging cradle hold for a further 2 seconds Applies for t...

Page 19: ...age key select an answer machine if there are messages for several answer machines OK Recording a personal announcement advisory message Answer Machine OK Activation OK select an answer machine if there are several Change On or Off Save Answer Machine OK Announcements OK Record Announcem or Rec Advisory Msg OK select an answer machine if there are several OK OK record an announcement at least 3 se...

Page 20: ...m this number is also shown in square brackets Connection by which the call was received made Date and time of call if set Opening the call list Calling back a caller from the call list The base router to which the handset is registered provides information on call numbers Detailed information can be found at www gigaset com compatibility Missed calls New missed calls Accepted calls Outgoing calls...

Page 21: ...listed Network mailbox The network mailbox number is dialled Call Lists OK select list OK possible options View an entry select entry View Number into directory select entry Options Copy to Directory OK Number into black list select entry Options Copy to Blocklist OK Delete an entry select entry Options Delete entry OK Delete list Options Delete List OK Yes As soon as a new message arrives an advi...

Page 22: ...ated deactivated for each message type In idle status The number 9 followed by the entry e g 975 is displayed the current setting for the select message type flashes in the entry field e g 0 use to set the action for the arrival of new messages Confirm selected setting with OK or return to idle display without making changes Back Press keys the number 9 appears in the display use to select the mes...

Page 23: ...st name Numbers Tel 1 Type select a number type Home Office or Mobile enter a number Enter more numbers toggle between the entry fields Tel 1 Type Tel 2 Type Tel 3 Type enter a number Anniversary activate deactivate Anniversary enter date and time select type of alert Visual only or a ringtone Information about online directories on IP capable bases and central directories on CAT iq bases user gui...

Page 24: ...esired entry if needed Scroll through directory Press and hold Displaying changing an entry select entry View select the field to be changed Edit or select an entry Options Edit entry OK Deleting entries Setting the order of the directory entries Directory entries can be sorted by first name or surname Options Sort by Surname Sort by First Name If no name was entered the default telephone number i...

Page 25: ...prompt with Yes No Save Copying an entry directory The sending and receiving handset must both be registered to the same base station The other handset and the base station are able to send and receive directory entries An external call interrupts the transfer Sounds are not transferred Only the date is transferred for an anniversary Both handsets support vCards No entry with the name is available...

Page 26: ...ty and operation of the functions may differ on your telephone Copying individual entries select the desired entry Options Copy entry OK to Internal OK select the receiving handset OK the entry is copied Copy the next entry after successful transfer Press Yes or No Copying the entire directory Options Copy all OK to Internal OK select the receiving handset OK the entries are copied one after the o...

Page 27: ...nformation on the base directory Documentation relating to your base router Assignment of the control key to a directory Changing the assignment of the control key to a directory Briefly press the control key to open the preferred directory The default directory is the local one The preferred directory is the one opened with a brief press of the control key into which a number is transferred using...

Page 28: ...nd how they are operated depends on the base router to which the handset is registered The procedure required for your telephone may differ from the procedures described here Depending on the number and type of available functions these may be provided in different menus e g at top level or in a submenu Additional information Regarding the telephone system if the handset is connected to a Gigaset ...

Page 29: ...een set Additional Features OK Calendar OK select desired day OK then Switch on off Activation select On or Off Enter date Date the selected day has been pre set enter new date Enter time Time enter hours and minutes of the appointment Set name Text enter a description of the appointment e g evening meal meeting Set alarm tone Signal select the melody of the reminder alarm or deac tivate the acous...

Page 30: ... point the remaining seconds are counted down At the end of the countdown the alarm is triggered Press the Message key Missed Alarms OK browse through the list of any appointments Additional Features OK Missed Alarms OK Additional Features OK Calendar OK select day OK the appointment list is displayed select date possible options Display appointment details View the appointment settings are displa...

Page 31: ...or 24 hours Switching off repeating the alarm after an interval snooze mode Deactivate the alarm OFF Repeat the alarm snooze mode Press Snooze or any key the alarm is switched off and repeated after 5 minutes Switch off the alarm OFF Repeat the alarm Restart the timer display is displayed again set another duration as required Save the countdown is restarted Date and time have been set Additional ...

Page 32: ...vated The baby monitor mode is not deactivated by switching the handset off and on again Activating and setting the baby monitor The destination number is displayed in idle display when the baby monitor is activated The handset should be positioned 1 to 2 metres away from the baby The microphone must point towards the baby Activating the function reduces the operating time of your handset For that...

Page 33: ... handset and the base station In idle status the handset will not function as it is not transmitting Only the base station will maintain contact with the handset via a low wireless signal During a call the transmission power automatically adapts to the distance between the base station and handset The smaller the distance to the base the lower the radiation To reduce the radiation further Reducing...

Page 34: ...tion will only be established for an incoming or outgoing call and the connection will be delayed by about 2 seconds In order that a handset can establish a wireless connection with the base station more quickly for an incoming call it must listen to the base station more often i e scan the environment This increases power consumption and reduces the standby and talk time of the handset When No Ra...

Page 35: ...d in the display The black list is enabled denoted by in the menu when Silent Call or Block Call is selected as the protection mode It is enabled automatically with the first entry Settings OK Audio Settings OK Ringtones Handset OK Anon Calls Silent Edit activated the call is only signalled on the display Settings OK Telephony OK Anonymous Calls Edit activated select Protection Mode No Protection ...

Page 36: ... incoming call will only appear in the display Block Call The telephone will not ring and the incoming call will not appear in the display Save settings Save Settings OK Telephony OK Blocklist OK Blocked Numbers OK the list of blocked numbers is displayed possible options First entry New enter the number Save Another entry Options New entry OK enter the number Save Blocking a number range Only ent...

Page 37: ...list entries is limited by the storage space The black list is managed as a dynamic list The oldest number is removed from the list when the list is full and a new number is entered Enabling disabling dynamic function Activating deactivating first ring muting When the black list is enabled the first ringtone is always suppressed to first analyse the black list Enabling disabling suppression of the...

Page 38: ...een set to an incomprehensible language Select country Select the country where you are using the phone Your selection is used for country specific defaults The address of a time server in the Internet is stored in the phone router The date and time are taken from this time server provided the phone router is connected to the Internet and synchronisation with the time server is activated Manual se...

Page 39: ...er service as screensaver Enable info services as screensaver Settings OK Display OK Screensaver Edit use to select Activation On Selection select as screensaver with Info Services Save Select locations Additional Features Info Centre Weather OK Add locations OK specify location names with OK a list of locations with this name is displayed select location with OK Save Multiple locations can be ent...

Page 40: ... number is displayed in large font when it is dialled Settings OK Display OK Large Font Change activated Colour scheme You can choose from a range of colour combinations for the display Settings OK Display OK Colour Schemes OK select the desired colour scheme Select selected Display backlight The display backlight always illuminates when the handset is taken out of the base station charging cradle...

Page 41: ...to adapt the telephone as much as possible to the surroundings Check which is the most comfortable profile for you and your caller Settings OK Audio Settings OK Acoustic Profiles Earpiece Profiles Handsfree Profiles OK select profile Select selected Earpiece Profiles High or Low default setting Handsfree Profiles Profile 1 default setting or Profile 2 Ringtones Ringtone volume Volume can be set at...

Page 42: ...hing the ringtone off for the current call Press Silent or the End call key Switching the alert tone beep on off Switch on an alert tone beep instead of the ringtone Press and hold the star key Press Beep within 3 seconds the following icon appears in the status bar Switching off the alert tone Press and hold the star key Switching advisory tones on off The handset notifies acoustically about diff...

Page 43: ...Briefly press the digit key Press the display key QuickDial The directory opens use to select an entry OK use to select a number if necessary OK the entry is saved to the digit key Dialling a number Press and hold the digit key the number is dialled immediately or Briefly press the digit key the number name possibly in abbreviated form is shown on the left display key press the display key the num...

Page 44: ... idle status Briefly press the assigned function is executed Changing the name of a connection line only on a CAT iq router Assigning handsets to a connection line only on a CAT iq router Multiple handsets can be assigned to a connection Incoming calls to the number designated to a connection will be forwarded to all handsets assigned to the connection Permit prevent multiple calls only on a CAT i...

Page 45: ...how line status Settings OK Telephony OK Diagnostic OK Line OK The following status information is shown Line Status Line State Call Divert Show more information dependent on status Details Example Line Status Error Details shows additional information on the type of fault Show status messages in idle display Settings OK Telephony OK Diagnostic OK Notifications OK System Line Select On or Off Save...

Page 46: ... is a message is displayed Start the firmware update with Yes Enable disable automatic check for new firmware Start the firmware update manually Checking the firmware version The base router to which the handset is registered must also support this function www gigaset com compatibility Settings OK System OK Handset Update OK Automatic Check OK Change enabled Settings OK System OK Handset Update O...

Page 47: ...nfo the situation is explained Sec off the secure connection test is disabled During a call A sound and a message on the display indicate when encryption is disabled on the base during a call If neither is pressed the call is stopped automatically after a certain time Testing the secure connection status during a call Press the Hash key for a longer time the secure connection status is shown on th...

Page 48: ...manual and on the product itself this may have implications on the conditions for warranty or guarantee claims repair or exchange of product In order to make use of the warranty the product purchaser is asked to submit a receipt which proves the date of purchase date from which the warranty period starts and the type of goods that have been purchased For questions about VoIP access please contact ...

Page 49: ...t Communications This Guarantee shall apply to new devices purchased in the European Union For Products sold in the United Kingdom and in the Republic of Ireland the Guarantee is issued by Gigaset Communications GmbH Frankenstrasse 2 D 46395 Bocholt Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee Nothing in this Guarantee shall attempt to li...

Page 50: ...ternational Declarations of Conformity or European Decla rations of Conformity files Therefore please check all of these files Data protection We at Gigaset take the protection of our customers data very seriously It is precisely for this reason that we are ensuring all our products feature Privacy by Design as standard All information we collect is used to make our products as good as possible In...

Page 51: ...ecycling of used electrical and electronic equipment For further information on disposing of your used equipment please contact your local authority or your refuse collection service Care Wipe the device with a damp cloth or an antistatic cloth Do not use solvents or microfibre cloths Never use a dry cloth this can cause static In rare cases contact with chemical substances can cause changes to th...

Page 52: ...th 1 5 hours of calls per day hours 160 115 Charging time in charging cradle hours 8 With No Radiation function disabled with No Radiation function enabled with no display lighting when the phone is idle and during a call When charging approx 1 50 W To maintain the charge status approx 0 50 W DECT standard Supported GAP standard Supported No of channels 60 duplex channels Radio frequency range 188...

Page 53: ...mber 91350200612003878C 31 Building Huli Industrial District Xiamen Fujian 361006 P R China Salcomp Shenzen Co Ltd Commercial registration number 91440300618932635P Salcomp Road Furond Industrial Area Xinqiao Shajing Baoan District Shenzen 518125 China Model identifier C705 C710 Input voltage 230 V Input AC frequency 50 Hz Output voltage 4 V Output current 0 15 A Output power 0 6 W Average active ...

Page 54: ...ion to the base station No Radiation activated white if Maximum Range on green if Maximum Range off Answer machine activated indicator Flashes Answer machine is recording a message or is being operated by anotherinternalparticipant onlyfora system with a local answer machine Ringtone switched off Beep ringtone activated Keypad lock activated Battery charge status White between 11 and 100 charged R...

Page 55: ...ll of a blocked number protection mode Silent Call Establishing a call outgoing call Connection established No connection established connection terminated Reminder for appointment Reminder for anniversary Alarm call Countdown timer Answer machine is recording only for a system with a local answer machine Icon Meaning Icon Meaning Alarm clock is activated display with alarm time Timer switched on ...

Page 56: ...8 Call external 16 Call block 36 Call list copying a number to the directory 21 delete 21 delete an entry 21 dialling 17 entry 20 opening 20 Call lists 20 Call protection 34 Call anonymous protection from 35 Caller blocking 17 Calling external 16 Cancel the alarm baby monitor 33 Care 51 Care of the device 51 Changing display language 38 earpiece volume 41 handsfree volume 41 Character charts 53 Ch...

Page 57: ...tion 47 End call key 4 16 Entering numbers 15 Entering special characters 15 Entering text 15 Entering umlauts 15 Environment 50 Exclusion of liability 49 F Firmware update 46 G Getting started 7 Guarantee Certificate 48 H Handset assigning connection 44 changing the settings 38 colour scheme 40 connecting the charging cradle 7 display backlight 40 display language 38 earpiece volume 41 handset vo...

Page 58: ...ltiple calls 44 Mute the first ringtone 37 Muting the handset 18 N Number copying to the directory 25 saving in the directory 23 O On Off button 4 Open Source Software 60 Operating time of handset 52 Outage Internet connection 6 LAN connection 6 Overview handset 4 P Power adapter 6 53 Preferred directory 27 Protection from calls anonymous 35 black list 35 time control 34 Q Quick dial 16 R Radiatio...

Page 59: ...the functions may differ on your telephone 59 T Talk key 4 Technical data 52 Telephone operating 12 Time control for external calls 34 Timer 30 U Upper lower case 15 V Viewing network mailbox message 21 VIP group classify directory entry 24 VIP ringtone 24 Volume earpiece 41 handset handsfree volume 41 handset speaker earpiece volume 18 speaker 41 All rights reserved Rights of modification reserve...

Page 60: ...en the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU Lesser General Public License for more details The liability of Gigaset Communications GmbH remains unaffected by this Licence and copyright information Your Gigaset unit includes Open Source software The corresponding licence conditions can be found below in their original version Licence texts Copyright c ...

Page 61: ...r_back_c fm 4 6 22 Template Basiseinstellungen Version 3 107 07 2020 Issued by Gigaset Communications GmbH Frankenstr 2a D 46395 Bocholt Gigaset Communications GmbH 2022 Subject to availability All rights reserved Rights of modification reserved www gigaset com ...

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