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58

Service (Customer Care)

Gigaset C590 / SEA / A31008-M2101-Y701-1-7619 / appendix.fm / 14.04.2010

V

e

rsion 4, 16.0

9

.2005

Service (Customer Care)

We offer you support that is fast and tailored to your specific needs!

Our Online Support on the Internet:
www.gigaset.com/customercare

For more information on aftersales service, please refer to your local warranty card.

In some countries repair and replace services are impossible where the products are not sold
through our authorised dealers.

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Summary of Contents for C590

Page 1: ...Bocholt Manufactured by Gigaset Communications GmbH under trademark license of Siemens AG As of 1 Oct 2011 Gigaset products bearing the trademark Siemens will exclusively use the trademark Gigaset Al...

Page 2: ...case and digits 7 Mute key page 27 Mute the microphone 8 Microphone 9 Recall key Consultation call flash Insert a dialling pause press and hold 10 Star key Ringtone on off press and hold with an open...

Page 3: ...NT 1 14 Oct 02 10 09 08 Calls SMS Anniversary page 31 Alarm clock page 45 Signal strength i page 44 or ECO Mode icon page 44 Ringtone switched off page 53 Battery charging page 15 Battery charge statu...

Page 4: ...t 17 Using the phone 18 Control key 18 Display keys 19 Keys on the keypad 19 Correcting incorrect entries 19 Menu guidance 20 Activating deactivating the handset 21 Activating deactivating the keypad...

Page 5: ...45 Registering handsets 45 De registering handsets 46 Locating a handset Paging 46 Changing the base 46 Making internal calls 46 Listening in to an external call 48 Changing the name of a handset 48...

Page 6: ...odes and recall 56 Saving an access code outside line code 56 Setting pauses 57 Temporarily switching to tone dialling DTMF 57 Questions and answers 59 Environment 60 Appendix 61 Care 61 Contact with...

Page 7: ...is activated Otherwise you risk serious and permanent damage to your hear ing Your Gigaset is compatible with the majority of digital hearing aids on the market However perfect function with all heari...

Page 8: ...your phone to only ring when the phone number is transferred u You can assign important numbers to the number keys on your handset The number is then dialled by simply pressing the key u Set the displ...

Page 9: ...0 base 2 one mains adapter 3 one Gigaset C59H handset 4 one phone cord 5 two batteries 6 one battery cover 7 one belt clip 8 one user guide If you have purchased a model with multiple hand sets the pa...

Page 10: ...urfaces cannot be completely ruled out Please note u Never expose the telephone to the influence of heat sources direct sunlight or other electrical devices u Protect your Gigaset from moisture dust c...

Page 11: ...Version 4 16 09 2005 Connecting the charging cradle if included Plug the mains adapter into the plug socket 2 Connect the flat plug from the mains adapter 1 If you need to disconnect the plug from th...

Page 12: ...ld result in significant health risks and personal injury For exam ple the outer casing of the batteries could be damaged or the batteries could explode The phone could also malfunction or be damaged...

Page 13: ...your left index finger between the clip and the casing and lift the clip upwards Placing the handset in the base charging cradle Place the handset in the base charging cradle with its display facing...

Page 14: ...ove the handset from the base charging cra dle and do not replace it until the batteries are fully discharged 10 h Please note u After the first battery charge and discharge you may replace your hands...

Page 15: ...et the time and date open the input field via the menu page 25 The Date Time submenu is shown on the display The active input position flashes Enter day month and year as an 8 digit number via the key...

Page 16: ...Eco Mode activated page 44 u Battery charge status y y empty to full y flashes red batteries almost empty xy x x charging u INT 1 Internal name of the handset page 48 If Eco Mode page 44 is activated...

Page 17: ...1008 M2101 Y701 1 7619 starting fm 14 04 2010 Version 4 16 09 2005 Connecting the headset You can connect a headset with a 2 5 mm jack connector See the relevant product page at www gigaset com for in...

Page 18: ...ou should first read the section entitled Using the phone page 18 If you have any questions about using your phone please read the tips on troubleshooting page 59 or contact our Customer Care team pag...

Page 19: ...ists t s Scroll up down line by line In input fields Use the control key to move the cursor up t down s right v or left u Press and hold v or u to move the cursor word by word During an external call...

Page 20: ...operation Store entry Open the redial list Keys on the keypad c Q etc Press the matching key on the handset Enter digits or letters Correcting incorrect entries You can correct incorrect characters i...

Page 21: ...ccess a function i e to open the corresponding sub menu next menu level Use the control key p to select the required func tion and press the display key OK Briefly press the display key Back or the en...

Page 22: ...e keypad lock prevents any inadvertent use of the phone Press and hold the hash key in idle status to activate or deactivate the keypad lock You will hear the confirmation tone If the keypad lock is a...

Page 23: ...v Eco Mode Eco Mode on means Press right on the control key v to open the main menu Use the right left down and up control key p to navigate to the Settings submenu Press the display key OK to confir...

Page 24: ...ed Press down on the control key s until the Eco Mode menu appears on the display Press the display key Change to activate deactivate the function Telephony Eco Mode Eco Mode Back Change Eco Mode Eco...

Page 25: ...ain menu When the telephone is in idle status press v SMS You have activated an SMS mailbox general or private without a PIN New SMS page 35 Incoming page 37 Draft page 36 You have activated an SMS ma...

Page 26: ...ay Screensaver page 51 Large Font page 52 Colour Schemes page 52 Backlight page 52 Language page 51 Registration Register Handset page 45 De reg Handset page 46 Select Base page 46 Telephony Auto Answ...

Page 27: ...you remove it from the charging cradle To deactivate the ringtone press the Silence display key Youcanaccept the call aslongas it is displayed on the screen Calling Line Identification When you recei...

Page 28: ...ctivating deactivating speaker mode Activating while dialling d Enter the number and press the speaker key You should inform your caller before you use the speaker function so that they know someone e...

Page 29: ...t Name Surname Enter first names and or surnames If a name is not entered in any of the fields thetelephonenumberissavedand displayed as the surname For instructions on how to enter text and special c...

Page 30: ...e first name Dialling with the directory s s Select entry c Press the talk key If several numbers have been entered select the required number and press talk key c again The number is dialled Managing...

Page 31: ...ceiving handset u The transfer is cancelled if the phone rings or if the memory of the receiving handset is full u Pictures and sounds allocated to entries are not transferred Copying the displayed nu...

Page 32: ...dial list The redial list contains the twenty numbers lastdialledwiththehandset max 32 digits If one of the numbers is in the directory the corresponding name will be displayed Manual redial c Press t...

Page 33: ...ed to the name If you have CNIP then the name and town that is regis tered with your network provider for the callingnumberwill bedisplayed Ifthe name and town are not shown it means that the caller h...

Page 34: ...ies page 30 are saved in the Missed Alarms list if u You do not accept an anniversary u The anniversary was signalled during a phone call u The handset is deactivated at the time of the anniversary u...

Page 35: ...ection No Enter or change the preselec tion number call by call number Save Press the display key Save or change entries in the preselection lists Each of the two lists can contain 20 entries each wit...

Page 36: ...s OK SMS Select and press OK s Select number with area code even if you are in that area from the directory or enter directly For sending SMS to an SMS mailbox add the mailbox ID to the end of the num...

Page 37: ...t SMS list You are writing an SMS page 35 Options Press the display key Save Entry Select and press OK Opening the draft SMS list v if necessary Mailbox mailbox PIN Draft The first list entry is displ...

Page 38: ...MS messages from the list The display tells you if the SMS memory is full Incoming SMS list The incoming SMS list contains u All received SMS messages starting with the most recent u SMSmessagesthat c...

Page 39: ...ectory Complete the entry page 30 Copying dialling numbers from an SMS text Read the SMS and scroll to the telephone number The digits are highlighted Press the display key Complete the entry page 30...

Page 40: ...use personal mailboxes if your service provider supports this func tion You can tell whether this is the case by the addition of a star to the number of a preset SMS centre u If you have forgotten you...

Page 41: ...can activate any other SMS centre as the active send serv ice centre to send a current message page 40 If no SMS service centre is entered the SMS menu only contains the entry Settings Enter an SMS S...

Page 42: ...above Then Options Open menu Edit Entry Select and press OK Change code and designation if necessary Save Press the display key Deleting an SMS service Select the SMS service see above Then Options Op...

Page 43: ...s not support this feature 4 No number or an invalid number is entered for the SMS centre set as the active send service centre Enter the number page 40 You receive an incomplete SMS 1 Your phone s me...

Page 44: ...etwork mailbox and entering the network mailbox number v Network Mailbox Enter the number for the net work mailbox Save Press the display key The setting for fast access applies to all Gigaset C59H ha...

Page 45: ...the idle state This is also true when multiple handsets are used provided the handsets support Eco Mode Eco Mode Eco Mode can be activated deactivated independently of one another andcanalsobeusedwith...

Page 46: ...oze Press the display key or any key The wake up call is deactivated and then repeated after 5 min utes Afterthesecondrepetition the wake up call is deactivated completely Using several handsets Regis...

Page 47: ...es are deac tivated Ending paging Briefly press the registration paging key on the base or press the talk key c on the handset Changing the base If your handset is registered to more than one base you...

Page 48: ...ation or hold a confer ence call between all 3 participants You are conducting an external call u Open the list of handsets The external participant hears hold music if activated page 55 s Select hand...

Page 49: ...nding listening in a Press the end call key All participants hear a signal tone If the first internal participant presses the end call key a the handset that has lis tened in remains connected to the...

Page 50: ...call but the function remains activated If you deactivate then reactivate the hand set the room monitor remains activated Activating the room monitor and entering the destination number v Room Monito...

Page 51: ...o ringtone on the handset will remain activated until you press the dis play key OFF on the handset To reactivate the room function with the same phone number Turn on the activation again and save wit...

Page 52: ...key page 35 Select an entry and press OK Changing the display language You can view the display texts in different languages v Language The current language is indicated by a s Select language and pr...

Page 53: ...isplayed Change multiple line input In Charger Select On or Off Out of Charger Select On or Off Save Press the display key Activating deactivating auto answer If you activate this function when you re...

Page 54: ...y be signalled in the display In idle status v Audio Settings Ringtones Handset Anon Calls Silent Press Change to activate deactivate the func tion on Activating deactivating the ringtone You can deac...

Page 55: ...ion Select On or Off Battery Select On or Off Save Press the display key Setting your own area code In order to transfer phone numbers e g in vCards it is essential that your area code international a...

Page 56: ...angethe 4 digitsystemPINseton the base default setting 0000 to a 4 digit PIN known only by you v System System PIN Enter the current system PIN and press OK Enter your new system PIN and press OK Rese...

Page 57: ...X you may have to change this value Please refer to the user guide for your PABX v Telephony Recall s Select recall and press Select set value Possible values are 80 ms 100 ms 120 ms 180 ms 250 ms 300...

Page 58: ...itforthelengthofthe pause 1 800 ms 2 1600 ms 3 3200 ms and press OK Changing a dialling pause pause after access code Precondition You have saved an access code page 56 v Open the main menu Q5 Press k...

Page 59: ...ffer you support that is fast and tailored to your specific needs Our Online Support on the Internet www gigaset com customercare For more information on aftersales service please refer to your local...

Page 60: ...sferred Activate the ringtone for anonymous calls page 53 You cannot hear a ringtone dialling tone from the fixed line network The phone cord supplied has not been used or has been replaced by a new c...

Page 61: ...since September 2007 by T V S D Management Service GmbH ISO 9001 Quality certified since 17 02 1994 by T V S D Management Service GmbH Ecological energy consumption The use of ECO DECT page 44 saves...

Page 62: ...Voltage 1 2 V Capacity 550 1000 mAh We recommend the following battery types because these are the only ones that guar antee the specified operating times full functionality and long service life u Y...

Page 63: ...ral times to enter letters characters If you press and hold a key the correspond ing digit is inserted Standard characters 1 Space 2 Line break Setting upper lower case or digits Press the hash key br...

Page 64: ...phonic ringtones u Directory for around 150 entries u SMS precondition CLIP must be enabled u Room monitor www gigaset com gigasetc59h Gigaset SL78H handset u Illuminated graphic colour display 256k c...

Page 65: ...Illuminated keypad u Speaker mode u Polyphonic ringtones u Directory for around 250 entries u Picture CLIP u SMS precondition CLIP must be enabled u PC interface e g for managing directory entries rin...

Page 66: ...ase on the wall Gigaset C590 SEA A31008 M2101 Y701 1 7619 accessories_SAG fm 14 04 2010 Version 4 16 09 2005 Mounting the base on the wall Mounting the charging cradle on the wall approx 5 5 mm 43 mm...

Page 67: ...em PIN 55 Battery charging 1 2 13 display 1 2 icon 1 2 inserting 11 tone 54 Best base 46 Birthday see Anniversary C Call accepting 26 connect participant 48 diverting connecting 47 ending 26 external...

Page 68: ...directory 30 missed anniversaries 33 name CNIP 26 network mailbox message 43 number CLI CLIP 26 screensaver 51 setting 51 symbols 2 Display keys 1 19 assigning 50 Disposal 60 DP dial pulsing 56 Draft...

Page 69: ...nternal conference 47 consulting 47 listening in 48 making calls 46 Internal call 46 call waiting 47 K Key assign function or number 50 Key 1 fast access 1 Keypad lock 21 Keys control key 1 18 delete...

Page 70: ...ectory 30 saving in the directory 28 O On Off key 1 Order in directory 29 P PABX connecting base 56 pauses 57 saving access code 56 setting dialling mode 56 setting recall 56 SMS 41 switching to tone...

Page 71: ...personal mailbox 40 sending to an e mail address 37 SMS to PABXs 41 status report 36 troubleshooting 42 vCard 38 writing 35 62 SMS centre changing number 40 setting 40 Snooze mode 45 Sound see Ringto...

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