Gigafast WE711-APB, User Manual

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41
Troubleshooting
Symptom:
The Power and Act LEDs are off.
Possible Remedy:
The Power and Act LEDs should be always on after you plug in the power. If not,
please check the power adaptor/cord or contact your vendor.
Symptom:
The Link LED is off.
Possible Remedy:
The Link LED should be on after you plug in the Ethernet cable that the other end is
connecting to Hub. If not, please check the RJ-45 connector/twist pair/Hub is
operating properly or contact your vendor.
Symptom:
Can’t configure this AP.
Possible Remedy:
1. Make sure that you have installed SNMP Manager from attached CD.
2. Check the Ethernet connection. The AP is designed to connect to hub directly or
connect to PC with crossover twist pair.
3. Check the IP address. The AP left from factory with a default IP address,
192.168.0.1. If this address does not belong to the SubNetwork of the configuring
terminal, then you would execute
IPConfig.exe from attached CD to modify it.
The MAC address could be found on the button side.
Symptom:
After configuration is done, but there is no any client associating with AP.
Possible Remedy:
1. Make sure there is any properly operating client in the serving area.
2. Verify the clients and AP are sharing the same SSID and channel.
3. Make sure they are operating under same authentication type. WEP function has
to be enabled, if Shared Key Authentication is the selection, and the secret Keys
have to be same in the communicating group.
4. Position the antenna to gain the maximum RF power and make sure there is no
metal objects, electron devices or cordless phone in the vicinity.
Symptom:
Slow or erratic performance
Possible Remedy:
Try change the wireless channel on the AP or move clients closer to the AP.