Problem
Possible Solutions
Some files can't be
played.
• Most files can be played back, but you might experience
problems with corrupted files or files with high-bitrate,
unsupported resolution, unsupported container or codec
formats.
Voice Control Issues
When Google Assistant isn't playing, these steps may help resolve the
problem.
Problem
Possible Solutions
Google assistant can't
be played.
• You can try to log in Google account.
• If you receive "I don't understand" of the voice recognition,
please change account or log out the account.
• After logging in to the Google account, the recognition
language may be different. You need to log in to the
Google account on the web page to set the voice
language.
• For more information about Google Assistant, please
refer to
Smart Function > Using Voice Control > Google
in this manual.
Other Issues
Use these steps to resolve other issues that may occur.
Problem
Possible Solutions
The monitor is hot.
• Watching monitor for an extended period of time causes
the panel to generate heat. The heat from the panel is
dissipated through internal vents running along the top of
the monitor.
• After extended use, you may feel hot when touching it.
This heat, however, is not a defect and does not affect the
monitor's functionality.
The monitor smells of
plastic.
• This smell is normal and will dissipate over time.
The plastic cabinet
makes a "clicking" type
of sound.
• The "clicking" sound can be caused when the temperature
of the monitor changes. This change causes the monitor
cabinet to expand or contract, which makes the sound.
This is normal and the monitor is OK.
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Summary of Contents for S55U
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