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Troubleshooting Tips

4. Troubleshooting Tips

The following troubleshooting tips may help if you experience problems. Contact your dealer or
GIGABYTE for more advanced troubleshooting information.

„

Check that the card is seated properly in the PCI Express x16 slot.

„

Ensure that the display cable is securely fastened to the card's display connector.

„

Make sure that the monitor and computer are plugged in and receiving power.

„

If necessary, disable any built-in graphics capabilities on your motherboard. For more
information, consult your computer's manual or manufacturer.
(NOTE: Some manufacturers do not allow the built-in graphics to be disabled or to become the
secondary display.)

„

Make sure you selected the appropriate display device and graphics card when you install
the graphics driver.

„

Restart your computer.
Press <F8> on your keyboard after system starts up. When the Windows Advanced Options
Menu appears, select Safe Mode and press <Enter>.
After getting into Safe Mode,  in Device Manager check whether the driver for the graphics card
is correct.

„

For more assistance, use the Troubleshooting Guide located in the Windows Help or contact
your computer manufacturer.

If necessary, adjust your monitor's setting using monitor's adjust panel to make the screen
look focused, crisp, and sharp. (Please refer to the monitor's manual.)

Summary of Contents for GV-R485MC-1GH

Page 1: ...d the warranty of this card Due to rapid change in technology some of the specifications might be out of date before publication of this this manual The author assumes no responsibility for any errors or omissions that may appear in this document nor does the author make a commitment to update the information contained herein Macrovision corporation product notice Thisproductincorporatescopyrightp...

Page 2: ...Aug 12 2008 VGA Card GV R485ZL 512H GV R485MC 1GH GV R485OC 1GH VGA Card GV R485ZL 512H GV R485MC 1GH GV R485OC 1GH Aug 12 2008 ...

Page 3: ...VGA Card GV R485SO 1GH Aug 30 2009 Aug 30 2009 VGA Card GV R485SO 1GH ...

Page 4: ...t 6 2 2 Hardware Installation 9 3 SoftwareInstallation 12 3 1 Driver and Utility Installation 12 3 1 1 Driver Installation 12 3 1 2 GIGABYTE Gamer HUD on Driver Disk 14 3 2 TaskbarIcon 16 3 3 Display Properties Pages 18 4 Troubleshooting Tips 33 5 Appendix 34 5 1 Resolutions and Color Depth Tables 34 5 2 RegulatoryStatements 35 ...

Page 5: ...provides at least 450 watt and with one 2x3 pin PCIe power connector is required The power supply should be with a known brand and certified to conform to safety regulations For the list of certified power supplies go to http ati amd com certifiedpsu Operating System Windows Vista Windows XP with Service Pack 2 SP2 Windows XP Professional x64 Edition CrossFireX TM Configuration If you are planning...

Page 6: ... DVI I Connector 2 TV Out DVI I Connector 1 DVI I Connector 2 AnalogLCDMonitor AnalogMonitor or DVI I to D Sub Adapter HDTV NTSC PAL TV Projector NTSC PAL TV Projector or or Y Pr Pb AV Output S Video Output Digital LCD Monitor DVI Output DVI I to HDMI Adapter D Sub Output HDMI TV 1 GV R485ZL 512H GV R485OC 1GH GV R485SO 1GH ...

Page 7: ...tor 2 TV Out DVI I Connector 1 DVI I Connector 2 AnalogLCDMonitor AnalogMonitor or DVI I to D Sub Adapter HDTV NTSC PAL TV Projector NTSC PAL TV Projector or or Y Pr Pb AV Output S Video Output Digital LCD Monitor DVI Output DVI I to HDMI Adapter D Sub Output HDMI TV 2 GV R485MC 1GH ...

Page 8: ...tion should be done on a grounded anti static mat The operator should be wearing an anti static wristband grounded at the same point as the anti static mat Inspect the card carton for obvious damage Shipping and handling may cause damage to your card Be sure there are no shipping and handling damages on the card before proceeding DO NOT APPLY POWER TO YOUR SYSTEM IF THE GRAPHICS CARD IS DAMAGED In...

Page 9: ...ot Do not touch the card when it s operating to prevent system instability Makesurethatthegoldedgeconnectorofthegraphicscardissecurely inserted Step 3 This graphics card provides two DVI I digital connectors You can connect a monitor that supports DVI I function or use the DVI I to D Sub adapter to connect a 15 pin D Sub monitor Or use the DVI I to HDMI adapter to connect an HDMI monitor Note Only...

Page 10: ...onnect your HDTV cables to the video adapter according to the corresponding color Y Green Pr Red Pb Blue 2 Connecting S Video If your TV has a S Video connection connect the S Video cable from your TV to the S Video Out port on the adapter 3 Connecting AV Output If your TV has a Composite video connection you can connect the RCA cable from your TV to the AV Out port on the adapter ...

Page 11: ...graphics cards of the same type Example GV RX195P256D RH Figure 1 Step 2 After installing graphics card driver in operating system when an ATI CrossFireX configuration is detected for the first time by the ATI Catalyst display driver ATI CrossFireX support is automatically enabled and the best possible GPU combination is selected based on the hardware configuration If ATI CrossFireX is not enabled...

Page 12: ...ing the operating system insert the driver disk into your optical drive The driver Autorun screen is automatically displayed which looks like that shown in the screen shot below If the driver Autorun screen does not appear automatically go to My Computer double click the optical drive and execute the setup exe program For software MPEG support in Windows XP you must install DirectX first Users who...

Page 13: ...Setp 4 Click the Express or Custom icon and then click Next Step 5 Click the Accept button The system is installing the components Step 6 Click the Finish button to restart the computer Then the driver installation is completed ...

Page 14: ... the GIGABYTE Gamer HUD item Step 3 Click the Next button Step 5 Click the Finish button Then the installation of the GIGABYTE Gamer HUD is completed Step 4 Click the Install button The system is installing the components Step 2 Choose the language for the installation and click the OK button ...

Page 15: ...s you to save the values you adjust Enable Lets the utility optimize the voltage and GPU memory frequency settings Disable Allows you to manually configure the voltage and GPU Memory frequency settings Default Power Mode Lets the utility optimize the Power PWM working frequency for normal working mode Turbo Lets the utility optimize the Power PWM working frequency for 3D gaming mode Hardware Monit...

Page 16: ... icon in the notification area Right click the icon to enter the ATI Catalyst Control Center The ATI Catalyst Control Center is used to configure all your graphics card settings Right click the ATI icon to enter the ATI Catalyst Control Center Or you can right click on the desktop and select Catalyst TM Control Center ...

Page 17: ...dware and Sound Manage audio devices Using the picture to the left as the example to set HDMI audio to be the default Sound Playback device select Digital Output Device HDMI Otherwise select Digital Output Device SPDIF which is the onboard audio controller Step 2 In the Manage audio devices dialog box click the Playback tab Figure 1 Figure 2 Figure 3 ...

Page 18: ...to change the color quality Click the Advanced button for advanced settings Display Matrix Model GV R485ZL 512H GV R485MC 1GH GV R485OC 1GH GV R485SO 1GH CRT TV Note 1 Yes Yes Yes Yes CRT DVI Yes Yes Yes Yes CRT CRT Yes Yes Yes Yes DVI TV Yes Yes Yes Yes DVI TV CRT No No No No DVI DVI Yes Yes Yes Yes HDMI TV Note 2 Yes Yes Yes Yes HDMI DVI Note 2 Yes Yes Yes Yes HDMI CRT Note 2 Yes Yes Yes Yes 3 3...

Page 19: ...iew and Advanced View at any time To access more settings in Basic View click Basic and then click Next Easy Setup Wizards Choose a wizard from the central list and click Go for step by step assistance Avivo Video Converter This wizard assists you to convert videos from one file format to another Step 1 Select Avivo Video Converter then click Go Step 2 Select the video file to be converted Step 3 ...

Page 20: ...enter the new name in the Output File area Finally click Next to start file conversion The video file has been successfully converted Setup my display configuration This wizard allows you to configure display setting for desktop viewing HydraVision Configuration Settings This wizard will take you to set up the HydraVision Configuration based on your own preference ...

Page 21: ...y Setup This option allows you to configure your desktop including changing desktop resolution and desk top mode setting up extended desktop requires more than one display and rotating desktop image to match new display orientation Information Center The Information Center page in Basic and Advanced View provides hardware and software information about the installed graphics card Graphics Software...

Page 22: ...dvanced features on each page The left navi gation pane displays a tree view that lists all the advanced features The Advanced view is rec ommended for experienced users Custom View The Custom view allows you to display only the features you choose in the left navigation pane The Custom view is recommended for experienced users who want to expose only the features they adjust most often or that th...

Page 23: ...raphics card If there is more than one graphics card installed in your computer you need to select the appropriate card before creating loading or activating a Profile Preferences Properties The Preferences page helps to restore defaults change skins and update the Catalyst Control Center The Catalyst Control Center Preferences page contains the following options Always on Top Hide Tooltips Hide T...

Page 24: ...eature allows you to access the comprehensive online help register your product or generate a problem report should you require technical support The Catalyst Control Center Help feature offers the following options Help for this Page Help Contents Go to ATI com About Catalyst Control Center ...

Page 25: ...ems Windows XP this page will show up the 3D Refresh Rate Override item Use 3D Re fresh Rate Override to set a refresh rate of your choice when a full screen application or game has a default refresh rate that is lower than optimal Display Options The Display Options aspect gives you additional control to optimize performance of OpenGL and Direct 3D applications Choose one of the Display Detection...

Page 26: ...d monitor to determine the limits for the resolution and re fresh rate Adjustments Use Monitor Adjustments to resize and reposi tion the computer desktop on your monitor s display screen You can also adjust the horizon tal and vertical sync or enable composite sync Avivo TM Color Use AvivoTM Color for ATI graphics cards that support per display color settings Independently set the hue saturation a...

Page 27: ... s center anti aliasing samples multiple locations within each pixel and blends the results together to pro duce the final color Anti Aliasing can be set to favor either system pro cessing performance or image quality or the appli cation can decide Setting for performance is best used when the 3D image is animated and smooth motion is the most im portant consideration Setting for quality is best u...

Page 28: ...st to the application s requirements CATALYST A I Catalyst A I makes use of ATI s new texture analyzer technology to optimize performance in 3D applications while maintaining or even im proving image quality It analyzes individual textures as they are loaded to determine the best and fastest way to display them Mipmap Detail Level Mipmapping is a texturing technique that preserves the detail on a ...

Page 29: ...ilities within 3D applica tions that use one of these APIs Use this dialog when you know which type of API Direct 3D or OpenGL your 3D application uses and you want to select a particular API specific feature If you are not sure which API your 3D application uses consult the docu mentation of your 3D application Note The Alternate Pixel center Direct 3D setting is not supported on systems running ...

Page 30: ...Gamma Brightness Contrast Saturation and Tint for video playback Note Certain video formats do not support these adjustments These settings will only affect ap plications with video overlay support Advanced Color Use the Advanced Color page to fine tune the color of standard definition video 720x480 to make the color more or less vibrant and to re move excess red from skin tones You can preview yo...

Page 31: ...eo overlay support TheaterMode Use Theater Mode to change the way you view streaming video Note These settings will only affect applications with video overlay support Extended Desktop Mode is not supported on systems running Win dows Vista This item will be available when you connect two monitors Basic Quality You can control the deinterlacing settings by checking the Use automatic deinterlacing ...

Page 32: ... start up until you hear three beeps Once your computer has full booted disable Preserve ATI Overdrive settings at logon CrossFireXTM CrossFireX delivers exceptional performance on a single display by combining the processing power of two or more Graphics Processing Units GPUs Configure When an ATI CrossFireX configuration is detected for the first time by the ATI Catalyst display driver ATI Cross...

Page 33: ...nufacturer NOTE Some manufacturers do not allow the built in graphics to be disabled or to become the secondary display Make sure you selected the appropriate display device and graphics card when you install the graphics driver Restart your computer Press F8 on your keyboard after system starts up When the Windows Advanced Options Menu appears select Safe Mode and press Enter After getting into S...

Page 34: ...e True mode 640 x 480 200 3 3 3 800 x 600 200 3 3 3 1024 x 768 200 3 3 3 1152 x 864 100 3 3 3 1280 x 768 85 3 3 3 1280 x 960 160 3 3 3 1280 x 1024 120 3 3 3 1440 x 900 60 3 3 3 1600 x 1200 100 3 3 3 1680 x 1050 100 3 3 3 1792 x 1344 85 3 3 3 1800 x 1440 70 3 3 3 1856 x 1392 75 3 3 3 1920 x 1080 75 3 3 3 1920 x 1200 85 3 3 3 1920 x 1400 75 3 3 3 2048 x 1536 66 3 3 3 The tables are for reference onl...

Page 35: ...GIGABYTE are continuing our efforts to develop products that do not use internationally banned toxic chemicals Waste Electrical Electronic Equipment WEEE Directive Statement GIGABYTE will fulfill the national laws as interpreted from the 2002 96 EC WEEE Waste Electrical and Electronic Equipment directive The WEEE Directive specifies the treatment collection recycling and disposal of electric and e...

Page 36: ... used batteries properly With your help we can reduce the amount of natural resources needed to produce electrical and electronic equipment minimize the use of landfills for the disposal of end of life products and generally improve our quality of life by ensuring that potentially hazardous substances are not released into the environment and are disposed of properly China Restriction of Hazardous...

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