Gigabyte GS-R12P4G Service Manual Download Page 1

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GS-R12P4G

GS-R12P8G

Dual LGA2011 sockets motherboard for Intel

Xeon

series processors

Service Guide

Rev. 1.0

Summary of Contents for GS-R12P4G

Page 1: ...GS R12P4G GS R12P8G Dual LGA2011 sockets motherboard for Intel Xeon series processors Service Guide Rev 1 0...

Page 2: ...this manual may be made by GIGABYTE without prior notice No part of this manual may be reproduced copied translated transmitted or published in any form or by any means without GIGABYTE s prior writte...

Page 3: ...NOT be covered in this generic service guide In suchcases please contact your regional offices or the responsible personnel channel to provide youwith further technical details 2 Please note WHEN ORDE...

Page 4: ...on 18 2 5 2 Installing a Memory 19 2 5 3 DIMM Population Table 19 2 6 Installing the PCI Expansion Card 20 2 7 Installing the Hard Disk Drive 21 2 7 1 GS R12P4G Hard Disk Drive Installation 21 2 7 1 G...

Page 5: ...uper IO Configuration 52 5 2 7 Serial Port Console Redirection 54 5 3 Chipset Menu 56 5 3 1 North Bridge Configuration 57 5 3 1 1 IOH Configuration 59 5 3 1 2 DIMM Information 61 5 3 2 South Bridge Co...

Page 6: ...R12P8G Driver CD The box contents above are for reference only and the actual items shall depend on the product package you obtain The box contents are subject to change without notice The motherboard...

Page 7: ...not block or cover these openings Make sure youprovide adequate space around the system for ventilation when you set up your work area Never insertobjects of any kind into the ventilation openings To...

Page 8: ...undesired opera tion Canadian Department of Communications Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digitalapparatus as set out in...

Page 9: ...e waste collection centers for activation of the treatment collection recycling and disposal procedure The separate collection and recycling of your waste equipment at the time of disposal will help t...

Page 10: ...dry and first touch a metal object to eliminate static electricity Prior to installing the motherboard please have it on top of an antistatic pad or within an electrostatic shielding container Before...

Page 11: ...port Expansion Slot 2 x PCI Express x8 slots Onboard Graphics ASPEED AST2300 supports 16MB VRAM Mass Storage GS R12P4G 4 x 3 5 Hot Swap SATA HDDs Support for Intel IRST SATA RAID 0 RAID 1 RAID 5 RAID...

Page 12: ...tus LED I O Controller ASPEED AST2300 BMC chip Hardware Monitor System voltage detection CPU System temperature detection BIOS 1 x 64 Mbit flash AMI BIOS Environment Ambient Temperature Relative Humid...

Page 13: ...both sides of the CPU and alignment keys on the CPU socket Apply an even and thin layer of thermal grease on the surface of the CPU Do not turn on the computer if the CPU cooler is not installed other...

Page 14: ...not turned on or connected to AC power Follow these instructions to remove the system cover 1 Loosen and remove the thumbscrew securing the front chassis cover 2 Press the the indentation located at t...

Page 15: ...Installing the Fan Duct Follow these instructions to remove install the fan duct 1 Lift up to remove the fan duct 2 To install the fan duct align the fan duct with the guiding groove Push down the fa...

Page 16: ...unit on a flat and stable surface Open the system according to the instructions WARNING Failure to properly turn off the server before you start installing components may cause serious damage Do not a...

Page 17: ...install the heat sinks 1 Apply thermal compound evenly on the top of the CPU Remove the protective cover from the underside of the heat sink 2 Place the heat sink s on top of the CPU 3 Tighten the fou...

Page 18: ...imes of the original memory bandwidth The four DDR3 memory sockets are divided into four channels each channel has two memory sockets as following Channel 1 DDR3_P0_A0 DDR3_P0_A1 For pimary CPU DDR3_P...

Page 19: ...sh it down 2 Close the plastic clip at both edges of the DIMM slots to lock the DIMM module 3 Reverse the installation steps when you want to remove the DIMM module 2 5 3 DIMM Population Table 1N 1N 1...

Page 20: ...nal injury or damage to equipment The PCI riser assembly does not include a riser card or any cabling as standard To install a PCI card a riser card must be installed Follow these instructions to PCI...

Page 21: ...ncorrectly Make sure that the HDD is connected to the HDD connector on the backplane 2 7 1 GS R12P4G Hard Disk Drive Installation Follow these instructions to install the Hard disk drive 1 Press the r...

Page 22: ...to install the Hard disk drive 1 Press the release button 2 Pull the locking lever to remove the HDD tray 3 Slide hard disk into blank 4 Secure the hard drive to the tray with four 4 screws as shown D...

Page 23: ...Installation 2 8 Replacing the FAN Assemblly Follow these instructions to replace the fan assembly 1 Lift up the fan assembly from the chassis 2 Reverse the previous step to install the replacement f...

Page 24: ...wer supply 1 Disconnect the three power cables 2 Remove the four screws securing on the power supply 3 Lift the power supply out of the chassis in the direction of the arrow 4 Insert the replacement p...

Page 25: ...P4G No Decription 1 HDD bays 2 Front Panel LEDs and buttons 3 Front USB 2 0 ports No Decription 1 HDD bays 2 Front Panel LEDs and buttons 3 Front USB 2 0 ports GS R12P8G 1 2 3 Please Go to Chapter 3 3...

Page 26: ...o Decription 1 Power cord 2 Serial port 3 VGA port 4 RJ 45 LAN ports 3 top 4 buttom 5 RJ 45 LAN ports 1 Share NIC right 2 left 6 USB 2 0 ports 7 Server management LAN port 8 ID switch button 9 Low pro...

Page 27: ...power applied to itor ACPI S0 state Green Blink System is in ACPI S1 state sleep mode N A Off System is not powered on or in ACPI S5 state power off System is in ACPI S4 state hlbernate mode 3 LAN1 L...

Page 28: ...ge issue Non critical condition May indicate the following Redundant fan failure Redundant power module failure System temperature voltage issue HDD fault on RAID Chassis intrusion N A Off System not...

Page 29: ...rate 2 Activity LED Green Blink Data transmission or receiving is occurring Green On No data transmission N A Off No data transmission or receiving is occuring 3 Connection Speed LED Green On Linking...

Page 30: ...3 5 Hard Disk Drive LEDs 1 2 No Description Multi Color LEDs LED Active Green LED Active Amber 1 HDD Access Blink Off HDD Locate On Off HDD Failure Off On HDD connected and rebuilding data Blink Blin...

Page 31: ...r 4 Motherboard Components 4 1 GA 7PESH4 Motherboard Components 1 2 3 4 5 6 7 8 9 12 13 14 11 15 16 17 18 19 20 21 22 23 24 25 26 10 27 28 29 31 30 32 33 34 35 36 37 59 57 55 56 54 38 49 50 51 52 53 3...

Page 32: ...hannel 1 slot 1 for primary CPU 18 DDR3_P0_B0 Channel 2 slot 0 for primary CPU 19 DDR3_P0_B1 Channel 2 slot 1 for primary CPU 20 CPU0 Intel LGA2011 socket Primary CPU 21 BAT1 Battery socket 22 CPU0_FA...

Page 33: ...ot 3 51 PCIE_3 PCI E slot 3 x16 slot Running at x8 shared bandwidth with PCI E slot 2 52 PCIE_4 PCI E slot 4 x16 slot 53 U56 BMC uopgrade ROM 54 BMC_LED1 BMC firmware readiness LED 55 J3 LAN4 link act...

Page 34: ...ORD1 Skip Supervisor Password Jumper 1 2 Close Normal operation Default setting 2 3 Close Skip supervisor password 3 BMC_FRB1 Force to Stop FRB3 Timer Jumper 1 2 Close Normal operation Default setting...

Page 35: ...Close Flash Descriptor Security in effect Default setting 8 S3_MASK S3 Power On Select Jumper 1 2 Close Stop an initial power on when BMC is not ready 2 3 Close Keep initial power on Default setting 9...

Page 36: ...System fan connector 10 11 FAN11 System fan connector 11 12 FAN12 System fan connector 12 13 J4 Define HDD Type jumper 1 2 Close SAS 2 3 Close SATA 14 J3 SATA LSI SCU Switch jumper Please refer to th...

Page 37: ...fan connector 11 12 FAN12 System fan connector 12 13 J4 Define HDD Type jumper 1 2 Close SAS 2 3 Close SATA 14 J3 SATA LSI SCU Switch jumper Please refer to the following table for jumper 15 J2 SATA L...

Page 38: ...Hardware Installation 38 J2 J3 LSI SCU 2 3 Close 2 3 Close SATA 2 3 Close 1 2 Close J2 J3 Jumper Setting...

Page 39: ...BIOS To flash the BIOS do it with caution Inadequate BIOS flashing may result in system malfunction It is recommended that you not alter the default settings unless you need to to prevent system insta...

Page 40: ...ervisor password allows you to restrict access to the system and BIOS Setup A supervisor password allows you to make changes in BIOS Setup A user password only allows you to view the BIOS settings but...

Page 41: ...isplayed on the bottom line of the Main Menu Submenu Help While in a submenu press F1 to display a help screen General Help of function keys available for the menu Press Esc to exit the help screen He...

Page 42: ...Memory Information Total Memory Determines how much total memory is present during the POST System Date Set the date following the weekday month day year format System Time Set the system time followi...

Page 43: ...IOS Setup 5 2 Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to access the related submenu s...

Page 44: ...xpansion ROM Options available Enabled Disabled Default setting is Enabled PERR Generation When this item is set to enabled PCI bus parity error PERR is generated and is routed to NMI Options availabl...

Page 45: ...TPM State Note Select Enabled to activate TPM State function Options available Enabled Disabled Default setting is Enabled Pending Operation Note Determine the action when operation is pending Options...

Page 46: ...BIOS Setup 46 5 2 3 CPU Configuration...

Page 47: ...sor core Intel HT Technology Display Intel Hyper Threading Technology function support information Intel VT x Technology Display Intel Virtualization Technology function support information Cache Info...

Page 48: ...led Disabled Default setting is Disabled Execute Disable Bit When enabled the processor prevents the execution of code in data only memory pages This provides some protection against buffer overflow a...

Page 49: ...s four processing cores to improve performance with applications that are not multi threaded or optimized for quad core processors Options available Enabled Disabled Default setting is Enabled CPU C3...

Page 50: ...BIOS Setup 50 5 2 4 Runtime Error Logging Runtime Error Logging Enable Disable Runtime error logging support Options available Enabled Disabled Default setting is Disabled...

Page 51: ...to access RAID setup utility RAID Mode When set to RAID the SATA controllerenables both its RAID and AHCI functions You will be allows access the RAID setup utility at boot time AHCI Mode When set to...

Page 52: ...BIOS Setup 52 5 2 6 Super IO Configuration...

Page 53: ...Displays the Serial Port 1 2 base I O addressand IRQ Change Settings Change Serial Port 1 2 device settings When set to Auto allows the server s BIOS or OS to select a configuration Options available...

Page 54: ...onsole redirection Options available VT100 VT100 ANSI VT UTF8 Bits per second Select the baud rate for console redirection Options available 9600 19200 57600 115200 Data Bits Select the data bits for...

Page 55: ...ptions available Enabled Disabled Default setting is Enabled Serial Port for Out of Bnad Management Windows Emerency Service EMS Console Redirection Note Select whether to enable console redirection f...

Page 56: ...Setup 56 5 3 Chipset Menu The Chipset menu display submenu options for configuring the function of North Bridge and South Bridge Select a submenu item then press Enter to access the related submenu sc...

Page 57: ...the cuurent memory speed Memory Mode Determine the memory mode When set to Indendent mode all DIMMs are available to the operation system When set to Mirroring mode the motherboard maintains two iden...

Page 58: ...T Disabled Default setting is Disabled DIMM Voltage Configure the DIMM voltage Options available Auto Force 1 5v Force 1 35v Default setting is Auto Enforce DIMM To enforce POR function When disabled...

Page 59: ...59 BIOS Setup 5 3 1 1 IOH Configuration...

Page 60: ...N3 PCIE Slot 2 Speed Select PCIe slot 2 speed Options available GEN1 GEN2 GEN3 Default setting is GEN3 IOH 1 PCIe port Bifurcation Control PCIE Slot 4 Speed Select PCIe slot 4 speed Options available...

Page 61: ...ormation CPU Socket 0 DDR3_P0_A0 DDR3_P0_A1 DDR3_P0_B0 DDR3_P0_B1 DDR3_P0_C0 DDR3_P0_C1 Status The size of memory installed on each of the DDR3 slots CPU Socket 1 DDR3_P0_E0 DDR3_P0_E1 DDR3_P0_F0 DDR3...

Page 62: ...eturn to the active power state prior to shutdown When set to Stay Off the system remains off after power shutdown Options available Last State Stay Off Power On The default setting depends on the BMC...

Page 63: ...63 BIOS Setup 5 3 3 ME Subsystem Intel ME Subsystem Configuration ME Subsystem Enable Disable ME Subsystem function Options available Enabled Disabled Default setting is Enabled...

Page 64: ...o the Setup menus To enable or disable this field a Administrator Password must first be set A user can only access and modify the System Time System Date and Set User Password fields Administrator Pa...

Page 65: ...Press Enter to access the related sub menu BMC LAN Configuration BMC LAN Configuration Press Enter to access the related submenu System Event Log Press Enter to access the related system event log Sel...

Page 66: ...S Setup 66 5 5 1 System Information The System Management submenu is a simple display page for basic system ID information as well as Sys tem product information Items on this window are non configura...

Page 67: ...lect to configure LAN channel parameters statically or dynamically DHCP Do nothing option will not modify any BMC network parameters during BIOS phase Options available Static Dynamic Do Nothing Defau...

Page 68: ...r advanced configuration Bootup Configuration Bootup NumLock State Enable or Disable Bootup NumLock function Options available On Off Default setting is On Quiet Boot Enables or disables showing the l...

Page 69: ...t manager menu allows you to specify the boot up drive BIOS setup will display an error message if the legacy drive s specified is not bootable Boot Override UEFI Built in EFI Shell Press Enter to con...

Page 70: ...made in the BIOS setup Options available Yes No Discard Changes Discards all changes made in the BIOS setup Options available Yes No Load Default Values Loads the default settings for all BIOS setup p...

Page 71: ...71 BIOS Setup Load User Default Values Loads the user default settings for all BIOS setup parameters Options available Yes No...

Page 72: ...found 3 DXE Core Firmware Volume was not found 4 Recovery failed 4 S3 Resume failed 7 Reset PPI is not available of Beeps Description 1 Invalid password 4 Some of the Architectural Protocols are not a...

Page 73: ...ck can be used to restore the BIOS to a working state To restore your BIOS please follow the instructions listed below Recovery Instruction 1 Change xxx ROM to amiboot rom 2 Copy amiboot rom and AFUDO...

Page 74: ...BIOS Setup 74 6 BIOS updated...

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