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18

Troubleshooting

Your notebook PC is sturdy and subject to few problems in the field. 

However, you may encoun-ter simple setup or operating problems 

that you can solve on the spot, or problems with periph-eral devices, 

that you can solve by replacing the device. The information in this 

section helps you isolate and resolve some of these straightforward 

problems and identify failures that require service. 

4.1  Identifying The Problem 

If you encounter a problem, go through the following procedure 

before pursuing complex troubleshooting: 

1. Turn off your notebook. 

2. Make sure the AC adapter is plugged into your notebook and to  

  an active AC power source. 

3. Make sure that any card installed in the PC card slot is seated 

  properly. You can also remove the card from the slot, thus   

  eliminating it as a possible cause of failure. 

4. Make sure that any devices connected to the external connectors  

  are plugged in properly. You can also disconnect such devices,  

  thus eliminating them as possible causes of failure. 

5. Turn on your notebook. Make sure it has been off at least 10  

  seconds before you turn it on. 

6. Go through the boot sequence. 

7. If the problem has not been resolved, contact your support  

  representative. 

Before you place the call, you should have the following information 

ready so that the customer support representative can provide you 

with the fastest possible solution: 

● Product name 

● Product configuration number 

● Product serial number 

● Purchase date 

● Conditions under which the problem occurred 

● Any error messages that have occurred 

● Hardware configuration 

● Type of device connected, if any 

See the configuration label on the bottom of your notebook for 

configuration and serial numbers. 

Copyright-protected technology This product incorporates copyright 

protection  technology  that  is  protected  by  U.S.  patents  and 

other intellectual property rights. Use of this copyright protection 

technology must be autho-rized by Macrovision, and is intended 

for home and other limited viewing uses only unless otherwise 

authorized by Macrovision. Reverse engineering or disassembly is 

prohibited.

4.2 GIGABYTE Service Information

More service information please link to GIGABYTE official website:

www.gigabyte.com.tw 

Summary of Contents for E1500 Series

Page 1: ...transmitted in any form or by any means electronic mechanical by photocopy recording or otherwise without prior written consent Trademarks Product names used herein are for identication purposes only...

Page 2: ...hat which is recommended by the manufacturer Using non recommended or non approved parts may cause damage or increase the risk of a fire or explosion In the event that another AC Adapter is required a...

Page 3: ...Ray make sure that you keep a close eye on it when it is one the conveyor belt Hold on to your notebook until the last minute before placing it on the conveyor In some airports it could be stolen whil...

Page 4: ...he keys by dipping a lint free soft cloth into it wringing out the excess liquid and wiping the keys Allow to dry for at least 5 minutes LCD It is best to use a microfiber cloth to clean the surface o...

Page 5: ...der is unable to repair the product the product will be replaced with a comparable product that is new or refurbished Warranty Limitations The GIGABYTE Limited Warranty does not cover the following So...

Page 6: ...n experienced radio TV technician for help All external cables connecting to this basic unit must be shielded For cables connecting to PCMCIA cards see the option manual or nstallation instructions RF...

Page 7: ...service representative or qualified service person nel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed...

Page 8: ...rea there shall be a marking close to the battery or a statement in boththe operating and the servicing instructions if the battery is placed elsewhere in the equipment there shall be a marking close...

Page 9: ...otebook computer This portable notebook computer provides excellent multimedia functionality and is designed to provide you reliable no fuss computing This manual will explain to you step by step how...

Page 10: ...5 Right View 4 1 6 Front View Bottom View 6 Chapter 2 Getting Started 2 1 Power Sources 8 2 2 Recharging the Battery 9 2 3 Starting Your Notebook 10 2 4 Status Indicators 11 2 5 Using Function Keys 1...

Page 11: ...ides basic information to help you get started and to use the E1500 notebook Some of the features described herein may not function properly or at all unless used in conjunction with the pre installed...

Page 12: ...confirmed that your notebook system is complete read through the following pages to learn about all of your notebook components NOTE Depending on the model you purchased the actual appearance of your...

Page 13: ...epends on the model of notebook purchased The supported resolution will also depend on the display type and size 3 WLAN Button The WLAN Button is to switch the Wireless LAN Function On or Off on the E...

Page 14: ...11 Modem Cable for dial up internet access 5 HDMI Port The HDMI port allows outputing a video signal in full High Definition to an HD compatible display as well as na HD sound signal 6 Express Card Sl...

Page 15: ...and recognition of the notebook Typical scenarios include online chat such as Skype 3 Multi Card Reader The memory card reader offers the fastest and most convenient method to transfer pictures music...

Page 16: ...English 6...

Page 17: ...L Chapter 2 Getting Started This chapter will show you the various ports and components of the E1500 and familiarizes you with the notebook Certain parts of the notebook can be user upgraded while oth...

Page 18: ...sure that you have at least one charged battery installed 2 Remove the AC adapter Your notebook will automatically switch from DC power to battery power CAUTION The Lithium Ion battery does not ship...

Page 19: ...rating Once your notebook PC goes into suspend mode as a result of a dead battery you will be unable to resume operation until you provide a source of power either from an adapter or a charged batter...

Page 20: ...o shocks or vibration as you risk damaging the hard disk When you power on your notebook it will perform a Power On Self Test POST to check the internal parts and confguration for correct functionalit...

Page 21: ...ic information on the E1500 such as if the Wireless LAN or Bluetooth is On or Off and if the Battery Pack is charging or not From Left to Right they are NO Symbol Item Function 1 Power LED Blue light...

Page 22: ...LCD Only Image on the E1500 LCD Display Only Image on external monitor LCD Display Image on LCD and external monitor Fn F5 Increase System Volume This function will gradually and incrementally increa...

Page 23: ...ight button once and then immediately release it You also have the option to perform the clicking operation by tapping lightly on the touchpad once Double Clicking Double clicking means pushing and re...

Page 24: ...English 14...

Page 25: ...English 15 E1500 SERIES USER S MANUAL Chapter 3 GIGABYTE Smart Recovery...

Page 26: ...e is part of the netbook installation and it ships preset from the factory The options menu allows you to launch the Windows recovery tool to reinstall the operating system to factory defaults Below w...

Page 27: ...ms can be resolved quickly simply and easily and are not always a system problem Should you encounter a problem that is not yet or differently listed please consult the GIGABYTE website or call your u...

Page 28: ...failure 5 Turn on your notebook Make sure it has been off at least 10 seconds before you turn it on 6 Go through the boot sequence 7 If the problem has not been resolved contact your support represent...

Page 29: ...English 19 E1500 SERIES USER S MANUAL Appendix...

Page 30: ...rts capacities of 250 320 500 GB Optical Drive DVD Super Multi Drive I O Port 3x USB 2 0 D SUBx1 1x HDMI 1x D sub 1x RJ45 Mic in Earphone out 4 in 1 Card Reader SD MMC MS MS Pro DC in Jack 1x kegsingt...

Page 31: ...60 Hz Bhutan 230V 50 Hz Bolivia 220V 50 Hz Bonaire 127V 50 Hz Bosnia 220V 50 Hz Botswana 231 V 50 Hz Region Voltage Frequency Brazil 127V 220 V 60 Hz Brunei 240V 50 Hz Bulgaria 230V 50 Hz Burkina Faso...

Page 32: ...230V 50 Hz Guadeloupe 230V 50 Hz Guam 110V 60 Hz Guatemala 120V 60 Hz Guinea 220V 50 Hz Guinea Bissau 220V 50 Hz Region Voltage Frequency Guyana 240V 60 Hz Haiti 110V 60 Hz Honduras 110V 60 Hz Hong Ko...

Page 33: ...ru 240V 50 Hz Nepal 230V 50 Hz Netherlands 230V formerly 220V 50 Hz Netherlands Antilles 127V 220V 50 Hz New Caledonia 220V 50 Hz Region Voltage Frequency New Zealand 230V 50 Hz Nicaragua 120V 60 Hz N...

Page 34: ...z 50 Hz Taiwan 110V 60 Hz Tajikistan 220V 50 Hz Tanzania 230V 50 Hz Thailand 220V 50 Hz Togo 220V 50 Hz Tonga 240V 50 Hz Trinidad Tobago 115V 60 Hz Tunisia 230V 50 Hz Turkey 230V 50 Hz Turkmenistan 22...

Page 35: ...L Country Plug Type Plug Picture Connector Type Connector Picture USA LP 30B LS15 Canada Japan LP 54 LS15 Taiwan LP 53 LS15 China PC 323 LS15 Korea LP E04 LS15 England LP 60L LS15 Singapore South Afri...

Page 36: ...English 26 Australia LP 23A LS15 Germany LP 33 LS15 France Sweden Finland Norway Belgium Netherlands Austria Switzerland LP 37 LS15 Denmark LP 38 LS15 Italy PE 336 LS15...

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