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(6)

 

Restart your computer. 

(7)

 

Login your computer with Administrator account. 

(8)

 

Double-click “Setup.exe”. 

 

6.

 

If “Invalid port number” message or “ErrCode: -2, 
GS_ERR_PORT_NOT_OPEN” message appears on the window of software 

GS2000 Monitor

 

 

Make sure the “Comm. Port” selection in the software is correct. See “1. 
Which Comm. Port should be selected in the software 

GS2000 Monitor

 

(RS232 type)” or “2. Which Comm. Port should be selected in the 
software 

GS2000 Monitor

 (USB type)” according to your base type. 

 

7.

 

If “ErrCode: -1, GS_ERR_TIMEOUT” message appears on the window of 
software 

GS2000 Monitor

 

 

See all advices in “3. If you can’t download data from GS2000 to your 
computer (RS232 type)” or “4. If you can’t download data from GS2000 
to your computer (USB type)” according to your base type. 

 

8.

 

If “Port already open” message appears on the window of software 

GS2000 Monitor

 

 

The Comm. port you select in the software may be occupied by the other 
program. Close the other program. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for TM970126

Page 1: ...nk 3 short beeps Red LED 1 blink Blue LED 3 blinks every 2 seconds when you press and hold the SCAN button for 10 seconds It indicates that RTC Real Time Clock error of GS2000 occurs Use Set Time or Sync Time function of the software GS2000 Monitor to set date and time for the handset If that doesn t work send the handset to GIGA TMS for further inspection 3 If GS2000 can t read any tag Blue LED 1...

Page 2: ... hold the SCAN button for around 1 second Blue LED blinks once and then Red LED blinks twice with two rapid beeps It indicates that the battery power is very low Change the new battery 7 If Blue LED lights for 10 seconds and then Blue LED blinks once every 2 seconds when you press and hold the SCAN button for 20 seconds It indicates that the flash memory of GS2000 is almost full Download the data ...

Page 3: ... mode Then go to Control Panel System Hardware Device Manager Ports COM LPT you will see Prolific USB to Serial Comm Port COM number showing as the picture below If it shows Prolific USB to Serial Comm Port COM 3 for example set Comm Port to COM 3 in the software 3 If you can t download data from GS2000 to your computer RS232 type Make sure the base with the handset is not communicating with our o...

Page 4: ...nstalled Contact GIGA TMS for the latest driver Then see 5 How do you remove the old driver and install the new driver USB type Make sure there are not Bluetooth devices installed in your computer Make sure USB port of your computer is workable Try to use different USB port to connect the base with your computer or test USB port with other USB devices Try the other base if you have more than one b...

Page 5: ...pe or 2 Which Comm Port should be selected in the software GS2000 Monitor USB type according to your base type 7 If ErrCode 1 GS_ERR_TIMEOUT message appears on the window of software GS2000 Monitor See all advices in 3 If you can t download data from GS2000 to your computer RS232 type or 4 If you can t download data from GS2000 to your computer USB type according to your base type 8 If Port alread...

Page 6: ...If you need further technical support please contact GIGA TMS Support Email address support gigatms com tw TM970126 REV 002 ...

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