UGTC Series Manual
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Limited Warranty for Performance Series UGTC-152, UGTC-199
GENERAL
The manufacturer warrants that, subject to verification of a warranty claim within the warranty period as described be-
low, it will take the necessary corrective action to either repair or replace a water heater or component part which is
determined to be defective in material or workmanship subject to the terms and conditions outlined in this document.
Further, any replacement water heater or component part supplied under warranty will carry only the unexpired por-
tion of the original water heater’s warranty. The number of replacement water heaters is limited to one (1) per original
unit purchased. If due to some extremely unusual circumstance, a replacement water heater or component part is
found by our inspection and testing department to be defective, another heater or component part will be supplied to
fulfill the obligation of the warranty of the original heater.
WHAT IS COVERED?
The Giant Standard Limited Warranty covers any defects in materials or workmanship when the product is installed and
operated according to Giant written installation instructions, subject to the terms within this Limited Warranty document. This
Limited Warranty applies only to products that are installed correctly. Improper installation may void this Limited Warran-
ty. Giant strongly suggests that you use a licensed professional who has attended a Giant installation training class before
installing this water heater. This Limited Warranty coverage as set out in the table below extends to the original purchaser
and subsequent owners, but only while the product remains at the site of the original installation. This Limited Warranty
only extends to the first / original installation of the product and terminates if the product is moved or reinstalled at a new
location.
HOW LONG DOES WARRANTY COVERAGE LAST?
[1] Period of coverage is reduced to three (3) years from date of purchase when used as a recirculating water heater
within a hot water recirculation loop, where the water heater is in series with a recirculation system and all re
circulating water flows through the water heater, and where an aquastat / thermostat, timer, or an on demand
recirculation system is not incorporated.
On demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and cold
lines or a dedicated return line, and only activates when hot water is used. It can be activated by a push button,
motion sensor, or voice activation but not by a temperature sensor. A timer added to a standard recirculating pump is
not considered as on demand.
[2] Period of coverage is reduced to five (5) years from date of purchase if the Giant water heater temperature setting
exceeds 160° F (71° C).
NOTE: The integrated controller on indoor models has a one (1) year warranty on parts.
Item
Period of Coverage (from date of purchase)
Residential Applications
If used for both residential
water heating and space
heating
purposes
Commercial Applications
Heat Exchanger
12 years [1] [2] [3]
10 years [1] [3]
5 years [1] [2]
All Other Parts and
Components
5 years [1]
5 years [1]
5 years [1]
Reasonable Labour
1 year
1 year
1 year
