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10

GENERAL MAINTENANCE

Replacing a Thermostat (See Figure 3)

1) Turn “OFF” the power to the water heater.

2) Remove the element and thermostat access door and the 

insulation.

3)  Disconnect the wires from the thermostat terminals.

4) Lift the thermostat bracket arms and slide the thermostat up to 

remove it.

5)  Replace the thermostat with a new thermostat of the same manu-

facturer and type.

6) Reconnect the wires on the thermostat terminals referring to the 

corresponding wiring diagram in Figure 2.

7) Set the thermostat to the desired temperature (see Water 

Temperature Regulation, page 9).

8) Replace the insulation and element and the thermostat access 

door before turning “ON” the power to the water heater.

Temperature and Pressure-Relief Valve
Manually operate the temperature and pressure-relief valve at least 
once a year, standing clear of the outlet to avoid being burned. Lift 
and release the operating lever on the valve to make it operate free-
ly. If, after manually operating the valve, it fails to completely reset 
itself and continues to discharge water, replace it with a new one. 

Anode
This water heater is equipped with an anode that is designed to 
prolong the life of the glass-lined tank. The anode is slowly 
consumed, protecting the glass-lined tank from corrosion. The 
anode should be inspected every two (2) years. If more than half of 
the anode has been consumed, it should be replaced. Instructions 
on how to change the anode can be obtained from the manufacturer. 

The life expectancy of the water heater is reduced where a water 
softener is introduced to fight hard water. The sodium salts added 
by a softener make the water extremely conductive, therefore, the 
anode are consumed more rapidly. Under these conditions, the 
anode should be inspected yearly. 

In certain water conditions, the anode will react with the water, pro-
ducing discoloured or smelly water. The most common complaint is 
hot water that smells like rotten eggs. This phenomenon is the result 
of the reaction between the magnesium of the anode and hydrogen 
sulfide gas dissolved in the water, which occurs frequently in well 
systems. This problem can usually be eliminated or reduced by 

Square flange element

09G, 9AG, 10G, 11G, 12G and 13G Models

 

(Until December 2012)

TWIST-LOCK

 

flange element

09G, 9AG, 10G, 11G, 12G and 13G Models

 

1 2 

3  4  5

6

1

 - Access door

2

 - Thermostat Bracket

3

 - Thermostat

4

 - Element

5

 - Gasket

6

 - Screw-in flange

Screw-in element

03G, 3AG and 04G Models

1 4 

3

6

1 2 

3  4  5

6

1

 - Access door

2

 - Thermostat Bracket

3

 - Thermostat

4

 - Element

5

 - Gasket

6

 - Square flange

1

 - Access door

2

 - Thermostat Bracket

3

 - Thermostat

4

 - Element

5

 - Gasket

6

 - TWIST-LOCK

 

flange

Figure 3

Figure 4

Summary of Contents for GI-IM028

Page 1: ...l components installed on the water heater before the power to the water heater is turned OFF DO NOT USE the water heater on a voltage other than that specified on the water heater rating plate DO NOT...

Page 2: ...and either the word DANGER or WARNING Serious injury or death can occur if you do not follow the instructions immediately Serious injury or death can occur if you do not follow the instructions WARNI...

Page 3: ...Devices for Hot Water Supply Systems CSA 4 4 in Canada and ANSI Z21 22 in the United States MUST BE installed by the installer when it has not been factory installed The relief valve should have a max...

Page 4: ...Cold water manual shut off valve 16 Overflow tube 17 Union 18 Cold water intlet 16 15 14 13 11 12 1 2 4 5 6 3 7 17 18 9 10 8 ID No Description 1 Outlet tube 2 Temperature pressure relief valve 3 Overf...

Page 5: ...11 12 13 14 17 18 15 16 8 13 16 17 ID No Description 1 Check valve water meter or pressure reducing valve 2 Cold water manual shut off valve 3 Union 4 Vacuum breaker 5 Temperature pressure relief valv...

Page 6: ...nto onto or in conjunction with the water heater The manufacturer will not accept any liability for loss or injury resulting from the use of such unauthorized devices The use of unauthorized energy sa...

Page 7: ...screw in type BLUE BLACK BLACK RED RED YELLOW L1 G L2 BLACK RED Line voltage according to rating plate Figure 2B Models with two 2 elements square flange and TWIST LOCK type BLUE BLACK BLACK RED RED...

Page 8: ...ve all the plumbing connections been properly installed and are they leak free L Is the water heater completely filled with water L Wiring Does the power supply voltage match the voltage indicated on...

Page 9: ...old water for the first time 2 If the water heater has been undersized 3 When large amounts of hot water are drawn from the water heater in a short period of time and the refill water is very cold Thi...

Page 10: ...rotecting the glass lined tank from corrosion The anode should be inspected every two 2 years If more than half of the anode has been consumed it should be replaced Instructions on how to change the a...

Page 11: ...ence it is highly recommended to turn OFF the power to the water heater and the cold water supply to the water heater This will save energy protect against property damage in the event the water heate...

Page 12: ...valve 11 Combination outlet nipple Magnesium anode 1 2 3 4 5 6 7 8 9 10 11 ID No Description 1 Combination thermostat and high limit reset control 2 High limit reset control 3 Thermostat 4 Element and...

Page 13: ...erature pressure relief Valve 5 6 10 7 12 13 8 9 11 9 4 7 1 16 14 1 2a 2b 4 3 5 6 7 8 9 10 11 12 13 15 16 ID No Description 1 Upper thermostat with reset 2a High limit reset control 2b Upper thermosta...

Page 14: ...nterfering with thermostat Element attacked by CO2 Replace with new element Defective thermostat Replace with new thermostat Continuous operation Water heater is undersized Install size of water heate...

Page 15: ...Water discharge from the relief valve See Pressure build up in a water system page 3 Element leaks Replace with new element Water heater leaks Replace with new water heater Condensation Water heater...

Page 16: ...etc 9 To any damage caused by not having the water heater installed adjacent to a free flowing drain in the event of water leakage 10 If the heater is operated at water temperatures exceeding the maxi...

Page 17: ...d on the water heater before the power to the water heater is turned OFF DO NOT USE the water heater on a voltage other than that specified on the water heater rating plate DO NOT CONNECT the power su...

Page 18: ...correctly are secure and that none of the wires are grounded have split or are broken see diagram If any of the original wiring needs replacing use only 14AWG type or greater wire that is approved for...

Page 19: ...5 Mag 16 Midd 17 Midd 18 Uppe 19 Com high 20 Hot w 21 Hot w 22 Unio Num Desc 1 Com soup 2 Rob 3 Rac 4 Entr 5 Sou et pr 6 R s 7 Tuya 8 Tuya 9 Bass 10 Drai 11 l m 12 Rob 13 Port therm 14 Ther 15 Ano 16...

Page 20: ...9 20 15 18 16 8 13 18 19 lements type viss s 14 8 9 7 8 9 1 2 6 7 15 16 17 1 12 7 6 8 9 5 10 11 10 11 10 10 11 4 3 2 2 2 15 13 14 16 17 I D Description 1 Upper thermostat with reset 2 Thermostat brack...

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