13
6. QR-Code
In case of service, you can scan the QR-Code using the OCR
scan function of a suitable device (e.g. a smartphone). A form
will then open via the Internet browser of your device, which
already automatically contains the serial number of your MLW.
Please describe your problem there and enter your data. You can
attach a file from your device memory or take a photo with your
device and attach it. To do this, tap on the "Select file" button.
A window with options will then open. The appearance of this
window may differ from the illustration, depending on your
device and operating system. After you have confirmed that you
have read our data protection guidelines by marking the box at
the end of the form, the form with all the entries you have made
is immediately sent to our customer service department by
clicking on "Send".
❖
The QR-Code is in the left-hand drawer
of the MLX iDome /
MLX i
3
(Cube) Dome,
next to the rating plate, s. fig. in chapter 5. R
ATING
PLATE
.
