1 9
2 0
11. Customer Support
C a u t i o n s
Do not drop or expose it to severe shock.
Avoid the following locations:
1) Externals may deform if left in places of 60
˚
C or higher.
2) Externals may deform is left in direct sunlight or near heating devices.
3) Humid or moist spots can be critical for electronic products.
4) Dusty locations.
Do not apply excessive force on the LCD.
Placing credit cards, bank cards, or any other magnetic cards near the player may affect its
magnetic properties and hinder the unit from operating.
GGKAISER will not be held responsible in whole for compensation demands for damage
caused from use of the unit or by a third party.
GGKAISER will not be held responsible in whole for loss of file contents arising from
breakdown, repair, and other miscellaneous reasons.
Remove the batteries when the unit is not in use for an extended period of time.
Use soft cloth to clean the product, avoiding chemical cleaning products. (May cause
deformation in the unit
’
s externals or its color)
Do not disassemble, repair, or modify the unit at your own accord.
Please ensure no external matter reaches inside the unit.
Moisture or external matter inside the unit will critically damage it.
If water or liquids reach inside the unit, remove the batteries and/or disconnect the
power adapter and contact GGKAISER (Customer Support 0 3 1 - 4 8 8 - 8 3 4 0 ) .
Safety Precautions
1. Do not handle the adapter with wet hands. There
’
s a risk of electrical shock.
2. Listening to music for extended periods of time in high volume settings may damage
h e a r i n g .
3. Do not disassemble, repair, or modify the unit at your own accord.
4. If smoke arises from or excessive heat is generated by the unit, immediately remove the
batteries and/or disconnect the power adapter.
5. Please refrain from using the unit in hospitals and airplanes.
6. Listening to music through the earphone at high volume settings when operating bicycles,
motorbikes, and vehicles may cause accidents.
The unit will not operate and nothing displays on the LCD window.
Check battery positions.
Change the batteries with new ones.
If the batteries are rechargeable, try again after recharging.
T h e r e’s no sound when playing.
Make sure that music file is available in the unit.
Check the volume setting.
Check the earphone connection.
The buttons do not work.
Has the player been exposed to shock?
Remove and replace the batteries.
If the problem persists still, contact us.
Downloading does not work.
Check the USB cable connection.
Has the USB driver been installed properly?
Please Check Below Before Inquiring
