3
TROUBLESHOOTING
SYMPTOM
POSSIBLE PROBLEM
SOLUTION
No power
LED lit
(AC Operation)
Power isn’t turned on.
Push the power switch to “on” position.
AC adapter isn’t connected to a
wall outlet and/or the Power supply
connector is not plugged into the
power supply jack on the back of the
product.
Plug the Ac adapter into a wall outlet and plug the
power supply connector into the power supply jack.
Surge protector (if used) isn’t
powered on.
If the AC adapter is plugged into a surge protector,
make sure the surge protector is switched on.
Wall outlet is not functioning
Plug another device into a wall outlet (same outlet)
to confirm the outlet is working.
No power LED lit
(Battery Operation)
No batteries installed.
Install (4) AA batteries into the battery
compartments. Make sure the batteries are installed
per the illustration in the battery compartments.
Power LED Turns amber Low batteries.
Replace batteries.
No sound
From speakers
Power isn’t turned on.
Verify the AC adapter is plugged into a wall outlet
and the power supply jack.
Verify batteries are installed if the AC adapter isn’t
being used.
Verify the power button has been pushed down to
the “On” position and the LED is illuminated.
3.5mm stereo cable isn’t connected
to audio source.
3.5mm stereo cable is connected to
wrong output on audio source.
Connect 3.5mm stereo cable to the audio source.
Make sure the signal cables are inserted firmly into
the correct jacks.
Make sure the 3.5mm stereo cable is connected
and fully inserted in the “line-out,” “audio-out,” or the
headphone jack on your sound card or other audio
source.
Problem with audio source
Test the speakers on another audio source by
removing the 3.5mm stereo cable from the audio
source and connecting it to the “line-out,” “audio-
out” or the headphone jack of a different audio
source (e.g. portable CD, cassette player or FM
radio).
Bad connection.
Check connection of the 3.5mm stereo cable. Make
sure it is connected to “line-out,” “audio-out” or the
headphone jack on your sound card or other audio
source-and NOT “speaker-out”
A problem with your audio source
Unplug the 3.5mm stereo cable from the audio
source. Then plug it into the headphone jack of an
alternate source (e.g. walkman, Discman or FM
radio)
Crackling sound
from speakers (when
connected to PC or
laptop)
Sound source is distorted.
WAV and MID files are often of poor quality;
therefore distortion and noise are easily noticed with
high-powered speakers. Try a different audio source
such as a music CD.
Sound is distorted
Volume level in operating system is
set too high.
Check the operating system volume level and
decrease if necessary.
Sound is Distorted
(when Connected to
PC or laptop) Radio
interference
Too close to a radio tower
Move your speakers to see if the interference goes
away. You may be able to purchase a shielded
cable at your local electronics store
Noise when battery low
power
Battery low
Change new battery. Please also make sure that
speaker is switched off when not in use to save
battery power.
This symbol on the product or in the instructions means that your electrical and
electronic equipment should be disposed at the end of its life separately from your
household waste. There are separate collection systems for recycling in the EU.
For more information, please contact the local authority or your retailer where you
purchased the product.
DIST. BY
WHOLESALE MERCHANDISERS, INC.
2929 WALKER, NW GRAND RAPIDS, MI 49544
MADE IN CHINA