Getac S400, User Manual

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Troubleshooting
8-9

If using an external speaker, make sure that the speaker is properly connected.
Distorted sound is produced.

Make sure that the volume control is not set too high or too low. In most cases,
a high setting can cause the audio electronics to distort the sound.
The sound system does not record.

Adjust the playback or recording sound levels.
The external microphone or audio device does not work.

Make sure that the microphone is connected to the proper connector on the
computer.

Click the speaker symbol on the taskbar and check the Windows volume control.

Check the volume control of your computer.
Startup Problems
When you turn on the computer, it does not respond and the Power Indicator
does not light green.

If you are using an external AC power, make sure that the AC adapter is correctly
and securely connected. If so, make sure that the electrical outlet works properly.

If you are using the battery power, make sure that the battery is not discharged.

As a protection, the system will not start up if the temperature is too high. If
this happens, both the Power (
) and Battery Charge ( ) indicators blink
green for 10 seconds. Wait till the temperature drops down before trying to turn
on the system again.

For models with the HDD heater option: When turning on the computer in an
extremely low temperature environment, the computer will heat up the hard disk
before starting up. Both the Power (
) and Battery Charge ( ) indicators
blink green at the same time to indicate the heater is on. Wait till the heating
is finished. However, if external AC power is not available and the remaining