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Troubleshooting and Maintenance

8-1

Chapter 8

Troubleshooting and

Maintenance

This chapter gives solutions to common device problems you may encounter.
It also provides guidelines on taking care of your device.

Resetting Your Device

Occasionally, you may need to reset your device. For example, you should
reset your device when it stops responding; or appears to be “frozen” or
“locked up.”

To reset your device, press the power button for at least 10 seconds. Your
device should restart.

Restoring Factory Default State

In some cases, you may need to restore your device to the factory default
state by clearing the memory from your device. For example, you should
clear the memory:



When your device does not respond after being restarted.



When you forget your password.

Clearing the memory means all data you have entered in your device’s
memory, including all files, system settings and additional programs you

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Summary of Contents for PS336

Page 1: ...Rugged Mobile Computing Solutions PS336 USER MANUAL ...

Page 2: ... their respective companies Disclaimer Specifications and manuals are subject to change without notice Getac assumes no liability for damage incurred directly or indirectly from errors omissions or discrepancies between the device and the manuals Notes Depending upon the specific model purchased the color and look of your device and accessories may not exactly match the graphics shown in this docu...

Page 3: ... Connecting to AC Power and Charging the Battery 1 11 Performing the Initial Startup 1 12 Quick Help 1 13 Synchronizing with Your Computer 1 13 Installing ActiveSync or WMDC 1 13 Using Options 1 15 Using the Tether 1 15 Using the Hand Strap 1 16 Using an MicroSD 1 17 Chapter 2 Basic Skills 2 1 Power Saving and Turning Off 2 1 Backlight Off 2 1 Entering the Suspend Mode 2 1 Turning Off 2 2 Navigati...

Page 4: ...t Models Only 3 1 About Your Phone 3 1 Switching On or Off the Phone 3 2 Starting the Phone Program 3 3 Phone Status Icons 3 3 Making a Call 3 4 Dialing a Call 3 4 Making a Call from the Onscreen List 3 5 Making a Call from Contacts 3 5 Making a Call from the Call History List 3 6 Making a Call from Speed Dial 3 7 Quickly Making a Call to the Last Missed Call 3 8 Responding to a Call 3 8 Answering...

Page 5: ...ng an International Call 3 16 Customizing Your Phone 3 17 Changing Sounds Settings 3 17 Changing Security Settings 3 18 Changing Services Settings 3 18 Changing Network Settings 3 19 Changing Band Settings 3 19 Changing Others Settings 3 20 Chapter 4 Managing Your Device 4 1 Managing Power 4 1 Low Battery Signals and Actions 4 1 Power Saving Tips 4 2 Customizing Your Device 4 3 Working with Progra...

Page 6: ...s 5 9 Reading and Sending E mails 5 10 Reading and Sending Text Messages Select Models Only 5 12 Chapter 6 More Programs 6 1 ActiveSync 6 1 Synchronizing Data 6 2 Synchronizing Directly with Exchange Server 6 2 Office Mobile 2010 6 4 Creating a Document Workbook Note 6 4 Opening an Office Mobile File 6 4 Internet Explorer 6 5 Windows Media 6 6 Pictures Videos 6 7 Viewing Pictures and Videos 6 7 Ca...

Page 7: ...es of Connections 7 1 Using Cellular Connection Select Models Only 7 2 Setting up a Cellular GPRS Connection 7 2 Setting up a Dial up Connection 7 3 Using Wireless Network 7 4 Switching On or Off the Wi Fi Radio 7 4 Connecting to a Wireless Network 7 5 Using the Bluetooth Function 7 6 Switching On or Off the Bluetooth Radio 7 6 Sending Files via the Bluetooth Function 7 7 Creating a Bluetooth Part...

Page 8: ...Regulatory Information 9 1 Regulations Statements 9 1 European Notice 9 1 FCC Regulations 9 2 Safety Precautions 9 3 About Charging 9 3 About the Charger 9 3 About the Battery 9 4 About Radio Frequency Exposure 9 4 ...

Page 9: ...1 1 Chapter 1 Getting Started This chapter introduces you to the external components of your device and guides you through the process of setting up your device for use Identifying Hardware Components Front Components ...

Page 10: ...icator Glows in amber to indicate that battery charging is in progress Glows in green to indicate that the battery is fully charged Glows in red to indicate that the battery power is critically low less than 10 Flashes in red to inform you of scheduled appointments alarms and reminders Earpiece Serves as the phone earpiece during a call select models only Touchscreen Displays the output of your de...

Page 11: ...can use the alternative functions when Fn lock is on Fn lock is off by default When it is switched on the icon shows in the navigation bar Default Alternative with Fn Lock Ref Key Description Key Description Send Key Dials or answers a call select models only Start Key Opens the Start menu Arrow Keys Moves up down left and right within the screen or menu Scan Key Starts RFID Demo ...

Page 12: ...ns to the Home screen F2 Key Starts Notes Brightness Key Increases the brightness level of the screen It cycles to the lowest level after reaching the highest level F3 Key Starts Task Manager Dot Key Enters a dot F4 Key Starts Settings Camera Key Starts the Camera program and serves as the shutter release button Backspace Key Backspaces over one character when in a text input field F5 Key Starts S...

Page 13: ...ndicated by the orange icons Not available for the Phone program Enter text without the on screen keyboard See Entering Text Using the Physical Keypad in Chapter 2 for information NOTE The functions of F1 F7 keys and Scan key described in the above table are default settings You can assign a different program to the key by tapping Settings Personal Buttons ...

Page 14: ...ng on the touchscreen to make selections and enter information RFID Antenna Inside is the RFID antenna that reads RFID Radio frequency identification tags Camera Lens Takes still pictures or records video clips Flash Provides extra light when taking pictures Hand Strap Holders The hand strap attaches here ...

Page 15: ...er Inside is the Expansion Port FlexiConn Mini PCIE type that allows you to use a Getac proprietary accessory for additional functions Contact your sales representative for technical information of FlexiConn if needed NOTE The expansion port and the RS232 serial port cannot be used at the same time When using the port tap Settings System Serial Port Switch to set up accordingly ...

Page 16: ... Host Client Connector Connects to the USB cable Serial Port Provides D sub 9 pins RS232 function NOTE The expansion port and the RS232 serial port cannot be used at the same time When using the port tap Settings System Serial Port Switch to set up accordingly Docking Connector Connects to the office dock an option ...

Page 17: ... counterclockwise to the unlock vertical position Then detach the cover from the device 2 If you model has the phone function you need to install the SIM card provided by your mobile operator With the SIM card s chip side facing up and the beveled corner pointing to the slot the lower one insert the card all the way into the slot Unlock position ...

Page 18: ...ter for more information 4 To install the battery first attach the connector side of the battery to the connector in the compartment and then lower the other side 5 Attach the bottom side of the battery cover to the device at an angle and then with the handle still in the unlock vertical position fit the latch handle into place Secure the latch by turning it clockwise to the lock horizontal positi...

Page 19: ...seconds the system will automatically shut down and any unsaved data might be lost Connecting to AC Power and Charging the Battery Be sure to fully charge the battery before using your device for the first time 1 Fit the converter plug to the AC adapter 2 Connect the DC jack end of the AC adapter to your device and the other end to a wall outlet 3 The charge indicator glows in amber when charging ...

Page 20: ...owers to 60 C 140 F In low temperature conditions the charging stops when the temperature gets below 5 C 23 F and continues when the temperature rises to 0 C 32 F If you will not use the product for a long period of time be sure to fully charge the battery at least once every two weeks Over discharge of the battery can affect the charging performance Performing the Initial Startup When turning on ...

Page 21: ... that have the Windows XP operating systems WMDC works only on computers that have Windows Vista or Windows 7 ActiveSync and WMDC act as gateways between your device and your computer for transferring Outlook e mail appointments contacts and tasks and media such as pictures music and videos You can also use the Explore feature in either program to move files or programs from your computer to your ...

Page 22: ...roblems may occur in some specific cases They are likely caused by interoperability with desktop firewall applications or applications that manage network traffic For troubleshooting information visit the Microsoft web site After the software installation connect your device to your computer with the USB cable and you are ready to synchronize ...

Page 23: ...g the stylus to your device 1 Insert one of the tether s loop ends through the hole of the stylus as indicated by below Then insert the other end through the first loop as indicated by below and pull it tight 2 Insert the other loop end to the holder on the device as indicated by below Then insert the stylus end through the loop as indicated by below and pull it tight ...

Page 24: ...1 16 Getting Started Using the Hand Strap NOTE Attach the tether for the stylus to the device before attaching the hand strap You can attach the hand strap to your device ...

Page 25: ... Remove the battery Refer to Installing the SIM Card and Battery earlier in this chapter 2 Insert the card into the slot with the connector pointing to the slot the upper one and its label facing the back of the device To remove the microSD card slightly push the card edge to release it and then pull the card out of the slot 3 Replace the battery and battery cover ...

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Page 27: ...vity default 1 minute on battery power and 2 minutes on external power To restore the backlight tap the screen Note that where you tap or what you press also causes the related task to be performed Entering the Suspend Mode Your device automatically suspends after a period of inactivity default 3 minutes on battery power and 5 minutes on external power To manually suspend the device briefly press ...

Page 28: ...stylus out of the slot and extend it for ease of use Store it in the slot when not in use Use the stylus or your finger to navigate and select objects on the screen Here are some common terms that you should know when using the touchscreen Tap Touch the screen once with the stylus to open items and select options Drag Hold the stylus on the screen and drag across the screen to select text and imag...

Page 29: ...information Home Screen The Home screen appears whenever you turn on your device after shutting it down or resume the operation after 4 hours of inactivity The Home screen provides shortcuts to frequently used features It shows information such as your appointments missed calls and unread messages and provides quick access to your music pictures and other applications All items are displayed in a ...

Page 30: ...or Portrait Navigation Bar and Toolbar The Navigation bar is located at the top of the screen It displays the active program name and indicators for connectivity volume power time and others You can tap this bar to set up related items An example of the Navigation bar Use the toolbar at the bottom of the screen to perform tasks in the active program The toolbar includes buttons such as the input p...

Page 31: ...e The Start menu contains all the program icons You can brush up or down on the screen to see other program icons Shortcut Menus With shortcut menus you can quickly choose an action for an item The actions in the shortcut menus vary from program to program To access a shortcut menu tap and hold the stylus on the name of the item that you want to perform the action on When the menu appears lift the...

Page 32: ...for your device tap Sounds Notifications Entering Information You have several options for entering new information Use the Input panel to enter typed text either by using the on screen keyboard or other input methods Write directly on the screen Draw pictures on the screen Speak into the microphone to record a message Entering Text Using the Input Panel Use the Input panel to enter information in...

Page 33: ...yed word it is inserted into your text at the insertion point The more you use your device the more words it learns to anticipate NOTE You can configure the keyboard changing from small keys to large keys for example Tap Settings Personal Input This appears only if you have installed the input method Input panel button Tap here if this is the right word These are large keys not default settings ...

Page 34: ...ode and ABC mode To use a different mode tap and hold the 123 or ABC key at the lower left corner to display the menu and then tap your selection The difference between XT9 and ABC modes is that XT9 mode supports enhanced features such as visible selection list word completion spell correction and auto substitution In either mode you can switch from the letter keys to the number symbol keys by tap...

Page 35: ...ftware to provide text input capability You have to install the software first You can use the physical keypad to enter text when the Input Panel is hidden NOTE When the Input Panel is open the text input capability of the physical keypad will be disabled The keypad functions in one of the three input modes XT9 mode default ABC mode 12 mode Tap to switch to number symbol keys Tap to switch to lett...

Page 36: ...ample to enter the word day simply press 329 Key Function in XT9 Mode 1 Press to show the list of punctuation marks 2 9 Press the key containing the letter you want A list appears at the bottom of the screen As you press the next key for the next letter the list of predicted words updates accordingly Press to switch to the next letter case choice xt9 all small case letters Xt9 capitalized XT9 all ...

Page 37: ... Press to enter a space 0 Press once to enter and twice to enter 0 Keypad Operation in 12 Mode 12 mode allows you to enter numbers Key Function in 12 Mode 0 9 Press to enter the number Press to return to the previous text input mode Press to enter Keypad Operation When Pressed Longer The previous descriptions of the three input modes apply to short press of a key When a key is pressed longer in an...

Page 38: ... as Notes you can write or draw on the screen as you do on paper NOTE Not all programs support the drawing mode 1 Tap Draw to enable drawing mode A check appears before the command 2 To create a drawing cross three ruled lines on your first stroke A drawing box appears Subsequent strokes in or touching the drawing box become part of the drawing Drawings that do not cross three ruled lines will be ...

Page 39: ...ecording 1 Tap Notes to switch to the program 2 Tap View Recording Toolbar to show the Recording toolbar 3 Hold the device s microphone near your mouth or other source of sound 4 Tap the Record button on the Recording toolbar to start recording 5 To stop recording tap the Stop button on the Recording toolbar The new recording appears in the note list or as an embedded icon To play a recording tap ...

Page 40: ...ming calls To unlock the screen drag left or right To set a password for unlocking tap Settings Lock When a password is set you will be asked to enter your password whenever you want to use the device NOTE If you forget your password you must clear memory so you can use your device again See Restoring Factory Default State in Chapter 8 for instructions Tap to lock Drag left or right to unlock ...

Page 41: ...ainst unauthorized use Your mobile phone network operator may have already set a PIN for the SIM card By default your device does not enable PIN security To enable the security or change the PIN tap Settings Personal Phone Security When enabled you will be asked to enter the SIM card s PIN code when starting up the device ...

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Page 43: ...ed to first set up an account with a mobile phone network service The functions available to you depend on the services offered by your mobile phone network service provider and your type of subscription Your service provider will provide you with a SIM card This card contains your mobile phone account details and rights contacts that can be stored and any additional services to which you have sub...

Page 44: ... needed for example on an airplane you can switch off the phone without turning off your device 1 Tap the navigation bar and Then tap Wireless Manager in the popup window or Tap Settings Connections Wireless Manager 2 The Wireless Manager screen appears Tap Phone to switch it from on to off or the other way around 3 Tap ...

Page 45: ...een keypad You can tap to hide it To show the keypad tap You can use other programs during a call To quickly switch back to Phone press the Send key on your device Phone Status Icons Icons will be displayed on the navigation bar to indicate the status of the phone functions They are listed below Icon Meaning Icon Meaning Phone off airplane mode EDGE in use Signal strength WCDMA UMTS available Call...

Page 46: ...the program searches Contacts Call History and Speed Dial to find a matching name and or number When you see the name of the person to call listed select it and the desired phone number Or you can continue entering the complete phone number 3 Press the Send key on your device to make the call NOTE If you enter a wrong number use the Backspace key to erase individual numbers one at a time If you ar...

Page 47: ...ce NOTE To view a different list on the Phone screen tap View and select one of the options Making a Call from Contacts Microsoft Contacts displays your contact information stored both in your device s memory and on your SIM card See Contacts Tracking Friends and Colleagues in Chapter 5 for detailed information on the Contacts program 1 Start the Contacts program 2 Do one of the followings to call...

Page 48: ...contact to call and then tap the number to call in the shortcut menu Making a Call from the Call History List The Call History list displays the calls you made received or missed 1 Tap Call History on the onscreen keypad of the Phone program ...

Page 49: ...evice Tap and hold on the number to call and then tap Call in the shortcut menu Making a Call from Speed Dial If you have created speed dial entries you can call a person quickly See Using Speed Dial in this chapter for information When on the Home screen or in the Phone program press and hold the numeric key of the assigned speed dial number to make the call ...

Page 50: ... to a Call When an incoming call is received your device rings or vibrates according to the options you have set for the phone The name and number of the caller are displayed on the pop up window If the name of the caller is not in your contact list only the caller s phone number is displayed Answering a Call To answer an incoming call press the Send key on your device or tap in the toolbar Reject...

Page 51: ...ng a call you can mute your microphone so that the person with whom you are speaking cannot hear you but you can still hear him or her On the Phone keypad tap Mute to switch on the mute function The icon will appear on the upper right corner To switch off the mute function tap Unmute Using the Speakerphone You can switch on the speakerphone to use your device as a hands free solution On the Phone ...

Page 52: ... a conference call between all three parties Holding a Call to Take a Second Call 1 If there is another incoming call when you are talking on your device a pop up window appears to notify you 2 Answer the second call 3 When you end the second call you will be back to the first call Placing a Call on Hold to Make a Second Call 1 During a call tap Hold to place the first call on hold 2 Make the seco...

Page 53: ...nect Wait for it to be picked up Then tap Menu Conference 3 If you want to talk to one of the parties privately during the call tap Private Select a number and tap Private To include everyone in the call again tap Conference Taking a Note during a Call You can take a note during a call 1 Tap Note 2 Enter your note and tap OK To access a note you created during a call 1 While in the Phone program t...

Page 54: ...tap Call History Viewing Call History You can tap Filter to change the Call History view All Calls by default All Calls Displays all calls made to and from your device in a chronological order Missed Displays only calls that were not answered Outgoing Displays only calls made from your device Incoming Displays only calls made to your device To see the time date and duration of a call tap the item ...

Page 55: ...me and select the proper number type 4 Tap Save to save the entry Using Speed Dial You can create Speed Dials for frequently called phone numbers so you can dial a number with a single key press Creating a Speed Dial Entry Speed dials can only be created for numbers stored in Contacts 1 While in the Phone program tap Speed Dial 2 Tap New 3 Tap the desired contact 4 In Name accept the current name ...

Page 56: ...tter on the lower right corner of the entry indicates the assigned phone number For example m indicates the mobile phone number NOTE The first Speed Dial location is reserved for your voice mail Editing or Deleting a Speed Dial Entry 1 While in the Phone program tap Speed Dial 2 Tap the desired entry and tap Delete or Tap and hold on the desired entry and tap Delete in the shortcut menu 3 Tap Yes ...

Page 57: ...Only in Chapter 5 for more information Setting up an Internet Connection You can set up an Internet connection using the mobile network See Using Cellular Connection Select Models Only in Chapter 7 for information Checking Your Voice Mail The first position in your speed dial list defaults as your voice mailbox When you insert your SIM card your device automatically detects your voice mailbox numb...

Page 58: ...service may save additional local emergency numbers in the SIM card Dialing an International Call When you are manually dialing a number tap and hold on the number key 0 until the sign appears The sign replaces the international prefix of the country from where you are calling Enter the full phone number you want to dial including country code area code without the leading area code zero and local...

Page 59: ...g type and ringtone to be used for incoming calls and the keypad tone to be used when entering phone numbers NOTE To use custom files MP3 WMA and WAV formats as ringtones for incoming calls copy the files to the Application Data Sounds folder on your device Then select the sound from the Ring Tone list To assign a specific ringtone to a contact for easy identification create the contact as an Outl...

Page 60: ...code Changing Services Settings Scroll left or right to the Services page You can access and configure settings for the phone services you subscribed to through your mobile phone network service For example you may want to block certain types of incoming and or outgoing calls forward incoming calls to a different phone number based on your situation be notified of incoming calls when you are alrea...

Page 61: ...if the current one is unavailable and specify whether you want to change networks manually or automatically The current network will remain active until you change it lose your signal or change your SIM card Changing Band Settings Scroll left or right to the Band page The settings will be configured automatically according to the SIM card inserted You can manually change the settings if needed ...

Page 62: ...sing the Phone Changing Others Settings Scroll left or right to the Others page The settings will be configured automatically according to the SIM card inserted You can manually change the settings if needed ...

Page 63: ...tery power considerably Low Battery Signals and Actions CAUTION When you recharge the battery upon a warning of low power you should charge for at least 30 minutes If you unplug the AC charger soon you may not have sufficient battery power for your operation You can monitor the battery power by tapping Settings System Power The remaining power is displayed on a status bar in the Power control pane...

Page 64: ...en it has been idle for a period of time You can shorten the length of the idle time using Settings System Power Advanced to set up Press the power button to suspend your device when it is not in use even for a short time Turn off functions not needed or adjust settings Lower the volume Decrease the screen brightness to the lowest comfortable level Do not enable sounds or light flashing except for...

Page 65: ...7 for detailed information Clock Alarms To change the time and date and to set alarms Home To select the information you want displayed on the Home screen and to select a desired theme for the background Lock To set a password for security Sounds Notifications To set the conditions and types of the sounds system volume and ways of notifications Connections Beam To receive information and files via...

Page 66: ... F1 to F7 and Scan To set the repeat rate of the up down control Input To set up items related to the input methods and voice recording format Owner Information To enter your personal information Phone To customize the phone function See Customizing Your Phone in Chapter 3 for detailed information System About To show the hardware information of your device and to define the name that your device ...

Page 67: ...running Windows Mobile software External GPS To configure the GPS hardware settings and manage GPS Managed Programs To manage the programs you installed Memory To display the allocation between storage and program memory to view the memory on the storage card if installed and to manually stop a program if it becomes unstable or program memory is low Power To show the remaining battery power and to...

Page 68: ...hat support ClearType To adjust the text size to see more content or increase the readability in many programs Serial Port Switch To specify the use of Expansion Port or RS232 serial port System Information To display the system information Task Manager To display the information about the system performances and the detailed information of the running programs on your device You can also end or m...

Page 69: ...earching and Organizing Information The Search feature on your device helps you quickly locate information To search a file tap Search Phone Enter the text you want to find select a data type and then tap Search to start the search You can also use the File Explorer to find files on your device and to organize these files into folders Tap File Explorer NOTE You can move files in File Explorer by t...

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Page 71: ...ored in Contacts can be used to address e mail messages in Messaging Calendar Scheduling Appointments and Meetings Use Calendar to schedule appointments including meetings and other events You can check your appointments in one of several views Agenda Day Week Month and Year and set Calendar to remind you of appointments with a sound or other methods Appointments for the day can be displayed on th...

Page 72: ... 1 Tap calendar and New Appointment on the Home screen or Tap Calendar New Appointment 2 Enter appointment information 3 Tap OK to save and return to Calendar Tap to go to today Tap to display or edit the appointment details Tap to switch to another view ...

Page 73: ...g Appointments You can quickly check your future appointments on the Home screen Tap the calendar item on the Home screen to see the next appointment and brush left to see more appointments if existing Tap the appointment to view details ...

Page 74: ...th the phone function contacts stored in the SIM card also appear in the list indicated by the icon Creating a Contact 1 In Contacts tap 2 Select a contact type 3 Tap the first field for entering the name Use the Input panel to enter the information and tap OK to complete 4 Tap another field to enter other information such as phone number and e mail address NOTE You can only set the contact s name...

Page 75: ...e and picture to an Outlook contact for easy identification when they call 1 Select the contact you want to edit 2 Tap Edit 3 To assign a picture tap and select an image 4 To assign a ringtone to the contact tap Info at the upper right of the screen Tap Set ringtone to select a ringtone from the list Using the Contacts Summary Screen When you tap a contact on the contact list a summary screen is d...

Page 76: ... keep track of what you have to do Tap Tasks Creating a Task 1 In Tasks tap New Task 2 Using the Input panel enter a description 3 You can enter a start date and due date or enter other information by first tapping the field 4 Tap OK to save and return to the task list ...

Page 77: ...Microsoft Pocket Outlook 5 7 Using the Tasks Summary Screen When you tap a task on the task list a summary screen is displayed To change the task tap ...

Page 78: ...eminders ideas drawings and phone numbers with Notes You can create a written note or an audio recording You can also include a recording in a note Tap Notes Creating a Note 1 In Notes tap 2 Create your note by writing drawing typing or recording 3 Tap OK to save and return to the note list ...

Page 79: ...synchronized directly with a Microsoft Exchange Server account or with Microsoft Outlook on your computer An Internet account You have to manually set up such an account This type of account depends on a service provider or a mobile operator select models only to provide the messaging services that enable you to send and receive e mail over the Internet Setting up an Internet E mail Account You ca...

Page 80: ...ls When you connect to your email server or synchronize with your desktop computer or server by default you will receive messages from the last three days only and the first 2 KB of each new message and not to sync file attachments The original messages remain on the server or your desktop computer To read E mail messages 1 Tap the e mail account on the Home screen or Tap E mail and select the acc...

Page 81: ...cut menu or soft key 3 Enter the e mail address of one or more recipients separating them with a semicolon To access addresses from Contacts tap To 4 Enter your message and subject 5 If you want to attach a file to the message tap Insert and select the desired file 6 Tap when you have finished the message If you are working offline the message is moved to the Outbox folder and is sent the next tim...

Page 82: ...ng a Text Messages 1 Tap text on the Home screen and tap Compose in the toolbar or Tap Text Tap New NOTE You can also send a text message by selecting a phone number from another program such as Contacts or Phone Then select Send Text Message from the shortcut menu or soft key 2 Enter the phone number of one or more recipients separating them with a semicolon To select phone numbers from Contacts ...

Page 83: ...on compares the data on the two sides and updates both computers with the most recent information For example you can Keep your Pocket Outlook Contacts Calendar and Tasks databases up to date by synchronizing your device with Microsoft Outlook data on your computer Synchronize e mail messages in your device Outlook Inbox with e mail messages in Microsoft Outlook on your computer Synchronize Micros...

Page 84: ...ctiveSync or Windows Mobile Device Center help on your computer Synchronizing Directly with Exchange Server You can increase your productivity when you are away from the office by setting up an account to access e mail voice mail calendar and contact information from a Microsoft Exchange Server Exchange Server the Microsoft messaging and collaboration server lets you send and receive your work e m...

Page 85: ...pops up asking you to accept security policies for synchronization with Exchange Server tap OK to proceed You may be prompted to set the password for device lock You can set a longer period of time maximum of 24 hours before your device prompts you to enter the password again To disable the Direct Push feature tap ActiveSync Tap Options uncheck the E mail item and then tap OK to save the changes ...

Page 86: ...OTE You cannot create or edit PowerPoint presentations and on your device 1 Tap Office Mobile 2010 and select the program to use 2 Enter the information 3 When finished tap OK and the document workbook note is automatically saved and named according to the first characters of text entered in the document Opening an Office Mobile File Whenever you switch to an Office Mobile program you will see the...

Page 87: ...Internet Explorer See Chapter 7 for information Tap favorites Internet Explorer on the Home screen or tap Internet Explorer to switch to the program The IE Mobile Home page appears Tap to display the Favorites list Tap the page that you want to view To visit web pages not included in Favorites in the address bar that appears at the top of the screen enter the web address you want to visit and then...

Page 88: ...ndows Media or MP3 format including files with the extensions asf wma wmv and mp3 Tap music on the Home screen to directly play music Or tap Windows Media to switch to the program Library Screen Playback Screen Use Microsoft Windows Media Player on your computer to synchronize if using Windows Media Player 10 or copy if using Windows Media Player 9 digital audio and video files from your computer ...

Page 89: ...Tap pictures on the Home screen and All Photos soft button or Tap Pictures Videos NOTE You can quickly view pictures by tapping pictures on the Home screen Brush left or right to scroll through the pictures Tap the current highlight to view in full screen 2 By default the program displays thumbnails of the pictures and videos in the My Pictures folder within the My Documents folder on your device ...

Page 90: ...he Camera in Picture Videos program You can change the key to start the Getac Camera in Settings Taking Pictures 1 To start the program press the key on your device or tap Programs Pictures Videos Camera The Camera screen appears Below the display area are indicators of the current status 2 For camera controls such as brightness and zooming tap Menu Display area Current status ...

Page 91: ...ution White Balance Five choices from which you can select one that matches the current light source Flash Flash on or off Full Screen Full screen on or off Options Overall settings to the Camera program Flicker Set to the frequency of the local electrical system 60Hz or 50Hz for flicker free shooting where electrical lights exist Night Mode On or off Set to On for shooting in low light situations...

Page 92: ...as taken in Normal or Timer mode At this time you can tap Menu to perform a desired task to the current picture Tap Camera or ok to go back to the Camera screen 6 The picture is saved to the predefined storage location as long as you didn t delete it in the previous step Recording Video Clips 1 To start the program press the key on your device or tap Programs Pictures Videos Camera 2 Tap Menu Vide...

Page 93: ...ical system 60Hz or 50Hz for flicker free shooting where electrical lights exist Night Mode On or off Set to On for shooting in low light situations BLC On or off Set to On to correct the exposure of subjects that are in front of a bright light source NOTE By default the display area blanks out and shows the word Standby when the camera has been idle for one minute To resume tap the screen 4 Press...

Page 94: ...eo clip is saved to the predefined storage location To view the video clip tap Thumbnails Camera Controls and Options While taking pictures or recording video clips you can tap Menu to use a function that meets your specific need For one time overall settings to the Camera program tap Menu Options Make the necessary changes Tap OK when finished The changes take effect immediately ...

Page 95: ...Camera is a geo tagging camera program which allows you to stamp geographical information on photos as watermarks and embed such information into JPEG files as EXIF 2 2 metadata To start the program tap Getac Camera The GPS positioning will be automatically activated When the GPS positioning is completed you will see the geographical information in the watermark area on the screen Status Bar Live ...

Page 96: ...ude latitude altitude date time and speed GPS Signals No or poor GPS signals GPS positioning completed Compass Letters in red GPS information not available or compass not calibrated Letters in white GPS or compass information available Instant View Displays the picture you have just taken or selected The left part contains the preview image and the right part contains the properties of the image T...

Page 97: ...ing the picture is saved to the predefined storage location NOTE Always wait for the saving procedure to complete before giving the next command An untimely command can be lost especially in Burst mode 6 The result shows in the Instant Image area below You can tap the area twice to switch to Brower Mode for the full view See Browser Mode later for more information Camera Mode Settings To change ca...

Page 98: ... one that matches the current light source Resolution Four choices 640x480 1280x960 1600x1200 2048x1536 2560x1536 and 2592x1944 When set to a resolution higher than 640x480 the zoom level is limited to x1 Watermark On or Off Set to Off if you do not want the watermark to show in the picture This does not affect the embedded EXIF 2 2 metadata Flicker Set to the frequency of the local electrical sys...

Page 99: ...u can Tap the image twice to switch to Standard View Tap the properties list twice to switch to Properties View Go to the previous or next picture by any of the three methods Drag across the image from left to right for the previous picture and vice versa Press the left or right arrow key for the previous or next picture Tap the image and when and icons appear on both sides tap the left or right a...

Page 100: ... pressing the arrow key Switch to Standard View of the selected picture by any of the two methods Tap the picture twice Tap Switch to Properties View of the selected picture by tapping Delete the selected picture by tapping and then Yes Standard View In Camera Mode tapping the image twice in the Instant View area brings you to Standard View If you are currently in Thumbnail or Properties View tap ...

Page 101: ...mbnail View by tapping Switch to Properties View of the selected picture by tapping Delete the current picture by tapping and then Yes Properties View In Camera Mode tapping the properties list twice in the Instant View area brings you to Properties View If you are currently in Thumbnail or Standard View tap to switch to this view The information of the selected picture is shown in the upper part ...

Page 102: ...left or right picture in the Strip area Press the left or right arrow key for the previous or next picture Tap the left or right edge of the properties list and when and icons appear on both sides tap the left or right arrow to scroll to the previous or next picture Switch to Thumbnail View by tapping Switch to Standard View of the selected picture by tapping Delete the current picture by tapping ...

Page 103: ...e the sorting order tap Menu while in any of the three views Tap the down arrow and in the pull down menu tap your choice Tap Back and then Yes when finished Managing Images Deleting All Images If you want you can delete all images by tapping in any of the three views check the Delete All Images item and tap Yes CAUTION Deleted images cannot be restored ...

Page 104: ...6 22 More Programs Options To select options for the camera tap Menu and then tap There are four pages as described below The above screens show the default settings 畫面出現PS535F 字眼 ...

Page 105: ...nated Universal Time System time zone The time zone setting of the device is taken into consideration If the current location is in daylight saving time the time will be adjusted accordingly General Option File Name Prefix By default the filename is xxxxx where xxxxx is a sequential number You can add a prefix to the filenames default is no prefix Type the characters in the entry field Maximum num...

Page 106: ...ay sounds for screen tapping and photo shooting This setting is independent of the Sound and Notifications settings of Windows Mobile About Provides copyright and licensing information of the program Tap Back and then Yes when finished The changes remain effective until you change them again ...

Page 107: ... use the Bluetooth connection you must first initiate and complete the Bluetooth Personal Area Network PAN partnership on the computer For more information refer to Windows Help and Support 3 Tap Internet Sharing 4 In PC Connection select USB if using USB connection Select Bluetooth PAN if using Bluetooth connection When prompted to make your device as visible in the Bluetooth settings tap Yes 5 I...

Page 108: ...e way as shown in the small popup window on the screen Do this several times until the popup window disappears To exit the program tap Exit at the bottom left of the screen NOTE Follow these guidelines when using the compass Keep the device away from objects that generate magnetic fields such as cars large belt buckles computers cell phones etc If you must use the compass inside a car the device s...

Page 109: ...ference altitude because the compass needs an appropriate starting point altitude versus ambient pressure for future adjustments To configure the compass tap Setting Setting When finished tap OK to save the changes and go back to the Compass screen Setting Items Descriptions Altimeter Set the reference altitude for the compass You can either set a specific height zero by default or use GPS positio...

Page 110: ... third party programs Running TacLink To run the program tap TacLink A message appears if positioning is not completed in 10 minutes To exit the program tap Exit at the bottom left of the screen Shows the overhead satellite positions Shows the signal strength of the satellites Shows the result of GPS positioning A minimum of 4 GPS satellite signals is needed to calculate your GPS position A red X ...

Page 111: ...ngs SBAS WAAS MSAS ENGOS provides additional accuracy and reliability for the GPS devices Ground stations are necessary to achieve the purpose The SBAS feature works where such stations exist To enable the feature tap Settings System External GPS Advanced Tap the checkbox to enable or disable the SBAS function Tap OK when finished If you change the setting while a GPS program such as TacLink is ru...

Page 112: ...r authorized Getac dealer To run the program press the Scan key on your device or tap RFID Demo Reading Tags 1 Start RFID Demo The first page is UID 2 Select a COM port to open and a tag type to read 15693 14443A or 14443B 3 Tap Start to begin reading 4 Bring the tag near the RFID antenna If a tag of the matching type is found its UID is displayed in the data area 5 To stop the reading session tap...

Page 113: ...e data area 5 Enter the block number and the data you want to write to the block Tap Write Block 6 You can tap Clear to clear the data area Writing Data to Mifare Tags 1 Start RFID Demo Tap the Mifare tab 2 Bring the tag near the RFID antenna Tap Open Card to obtain the UID of the tag 3 Enter the KeyA password 4 Enter the block number you want to read data from and write to 5 Enter the data you wa...

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Page 115: ...onnections are available on your device Cellular GPRS is a long distance wireless data connection that is available through some mobile service operators Select models only Dial up lets you access the Internet or a corporate network by dialing a phone number Select models only Wi Fi lets you wirelessly connect your device to the Internet through access points that can be up to 30 meters about 100 ...

Page 116: ...ill not have to set up a GPRS connection or change your GPRS settings If you do have to set up a GPRS connection you must obtain the settings from your mobile operator before you start this procedure 1 Tap Settings Connections Connections 2 In either group tap Add a new modem connection 3 In the Enter a name for the connection field enter a name for the connection 4 In the Select a modem field sel...

Page 117: ...you dial in order to connect your device to the Internet 1 Tap Settings Connections Connections 2 In either group tap Add a new modem connection 3 In the Enter a name for the connection field enter a name for the connection 4 In the Select a modem field select Cellular Line and then tap Next 5 Enter the phone number provided by your service provider and then tap Next 6 Enter your user name and pas...

Page 118: ...ult the Wi Fi radio is switched off To switch on or off the Wi Fi radio 1 Tap Settings Connections Wireless Manager 2 In the Wireless Manager screen tap Wi Fi to change the Wi Fi radio status When switched on your device will display the word Available if wireless networks are detected If you have previously connected to a wireless network your device will try to connect to the same network and di...

Page 119: ...nd then tap Connect 5 If the selected network requires a network key enter the key and tap Connect The icon appears on the navigation bar and the RF indicator on your device flashes in amber NOTE You can also search for a network to connect by tapping Settings Connections Wi Fi Once you have connected to a network the shortcut is created in Settings To change the network settings tap Settings Conn...

Page 120: ...chnology is a short range wireless communications technology Devices with Bluetooth capabilities can exchange information over a distance of about 10 meters 30 feet without requiring a physical connection Switching On or Off the Bluetooth Radio By default the Bluetooth radio is switched off To switch on or off the Bluetooth radio 1 Tap Settings Connections Wireless Manager 2 In the Wireless Manage...

Page 121: ...o previously 2 From the program tap and hold the item you want to beam such as an appointment in Calendar a task in Tasks a contact card in Contacts or a file in File Explorer 3 Tap Beam type of item in the shortcut menu 4 Your device searches for other devices with Bluetooth capabilities within close range and displays them in the list Tap the device to which you want to send the item CAUTION Fil...

Page 122: ...devices need only have the Bluetooth function switched on to exchange information they do not need to be visible 1 Make sure that the two devices are switched on visible and within close range 2 Tap Settings Connections Bluetooth Devices Add new device Your device searches for other devices with Bluetooth capabilities and displays them in the list 3 Tap the name of the other device and tap Next 4 ...

Page 123: ...r appears to be frozen or locked up To reset your device press the power button for at least 10 seconds Your device should restart Restoring Factory Default State In some cases you may need to restore your device to the factory default state by clearing the memory from your device For example you should clear the memory When your device does not respond after being restarted When you forget your p...

Page 124: ...ur data should it be necessary to clear the memory you are advised to regularly back up your data Follow this procedure to clear the memory from your device 1 Remove the battery and then replace it 2 Press the up arrow key and the Action key and while keeping the two keys down press the power button 3 Release all the keys when you see the Clean boot now message ...

Page 125: ...tion with a computer via USB Make sure that your device and your computer are both switched on before trying to establish a connection Make sure that the cable is securely plugged into the USB port on your computer and on your device Connect the USB cable directly to your computer do not run the cable through a USB hub Restart your device before connecting the cable Always disconnect your device b...

Page 126: ...and extreme temperatures Avoid exposing your device to direct sunlight or strong ultraviolet light for extended periods of time Do not place anything on top of your device or drop objects on your device Do not drop your device or subject it to severe shock Do not subject your device to sudden and severe temperature changes This could cause moisture condensation inside the unit which could damage y...

Page 127: ...to clean the screen Never attempt to disassemble repair or make any modifications to your device Disassembly modification or any attempt at repair could cause damage to your device and even bodily injury or property damage and will void the warranty Do not store or carry flammable liquids gases or explosive materials in the same compartment as your device its parts or accessories ...

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Page 129: ...Notice Products with the CE marking comply with Radio Telecommunication Terminal Equipment Directive R TTE 1999 5 EEC the Electromagnetic Compatibility Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC as amended by Directive 93 68 ECC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Standards EN301489 1 Ele...

Page 130: ... that may cause undesired operation This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiated radio frequency energy and if not installed and used in accordance wi...

Page 131: ...ther type of AC adapter will result in malfunction and or danger Use only the car charger supplied by the manufacturer Use of another type of car charger will result in malfunction and or danger This product is intended to be supplied by a LISTED Power Unit marked with LPS Limited Power Source and output rated 12 V dc 2 A Use a specified cradle approved by the manufacturer Use a specified battery ...

Page 132: ... must be recycled or disposed of properly Use the battery only in the specified equipment About Radio Frequency Exposure This device meets the government s requirements for exposure to radio waves This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government The exposure standa...

Page 133: ...between the SAR levels of various devices and at various positions they all meet the government requirement The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines SAR information on this device is on file with the FCC and can be found under the Display Grant section of http www fcc gov oet fccid aft...

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