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Getac CA-27, Operation Manual

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1-6 Getting 

Started 

Using the Wireless Keyboard (option) 

The wireless keyboard can either be placed flat on the table or inclined 
using its stand found at the back. To place the wireless keyboard in an 
inclined position, pull open the stand located at the back as shown on the 
next figure. 

 

Place the wireless keyboard in front of the Tablet PC with no obstructions 
between them to allow unhampered communication between the 
computer and keyboard’s IR port. 

Summary of Contents for CA-27

Page 1: ...CA 27 Operation Manual Part Number 7990 0121 0001 R00 May 2004...

Page 2: ......

Page 3: ...i TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies NOTE Information in this manual is subject to change without notice...

Page 4: ...ety notices on your computer NOTE Marking labels located on the exterior of your computer indicate the regulations that your model complies with Please check the marking labels and refer to the corres...

Page 5: ...tee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment of...

Page 6: ...ectrique dict par le minist re des Communications du Canada Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig h n...

Page 7: ...of its useful life under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area...

Page 8: ...on when installing or modifying telephone lines 5 Avoid using the telephone function other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 6...

Page 9: ...ied equipment The wireless LAN module meets the Human Exposure limits found in OET Bulletin 65 2001 and ANSI IEEE C95 1 1992 Proper operation of this radio according to the instructions found in this...

Page 10: ...e Device Proximity Warning WARNING Do not operate a portable transmitter such as a wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modif...

Page 11: ...e protection against harmful interference when the equipment is installed and used in accordance with the instruction manual and operated in a commercial environment However there is no guarantee that...

Page 12: ...de blindage maximal Si le mat riel ou son antenne d mission est install l ext rieur il doit faire l objet d une licence European Union CE Marking and Compliance Notices Statements of Compliance Engli...

Page 13: ...be harmonized in all countries 802 11b products are designed for use only in specific countries or regions and is not allowed to be operated in countries or regions other than those of designated use...

Page 14: ...e used indoors only in the following 38 departments of mainland France Please turn off your wireless LAN radio when operating the device in areas places other than the 38 departments listed 01 Ain Ori...

Page 15: ...urning Off the Wireless LAN Radio NOTE Turning the wireless LAN radio off is not the same as disabling the wireless LAN card It is not necessary to disable the card to meet the regulatory requirements...

Page 16: ...Keyboard option 1 6 Turning On and Off the Computer 1 7 Taking a Look at the Computer 1 9 Right side Components 1 9 Left side Components 1 11 Rear Components 1 12 Front Components 1 13 Bottom side Com...

Page 17: ...5 Connecting the Optical Drive 2 16 Inserting and Removing a Disc 2 16 Using the Video Features 2 18 Configuring the Display Modes 2 18 Using the Audio Features 2 21 Connecting Audio Devices 2 22 Usin...

Page 18: ...U Program 5 2 When to Use 5 2 Starting SCU 5 2 Moving Around and Making Selections 5 3 Main Menu 5 4 Advanced Menu 5 6 Security Menu 5 11 Boot Menu 5 13 Exit Menu 5 14 Chapter 6 Installing Software Dr...

Page 19: ...lems 8 5 Display Problems 8 5 Floppy Disk Drive Problems 8 7 Hardware Device Problems 8 7 Hard Disk Drive Problems 8 8 Infrared Problems 8 8 Keyboard and Mouse Problems 8 9 LAN Problems 8 9 WLAN Probl...

Page 20: ...xviii...

Page 21: ...puter provides information on installing and using peripheral devices Chapter 5 Setup Configuration Utility SCU describes the SCU program that configures the computer s BIOS settings Chapter 6 Install...

Page 22: ...keys are shown in a bold typeset For example Press Enter to complete When keys are joined by a plus sign press the first key and while keeping the first key down press the remaining keys finally relea...

Page 23: ...demanding situations where conventional notebook computers just cannot measure up This chapter first tells you step by step how to get the computer up and running You will find instructions for these...

Page 24: ...RJ 45 IEEE 1394 Module 2 Internal PCMCIA Module 3 wireless modem GSM GPRS Expansion box optional Port Replicator module includes COM1 4 PIO1 CRT two USB 1 1 or four USB 2 0 ports connects behind USB...

Page 25: ...N position when using the Tablet PC for the first time by using the included backup battery switch pin to slide the switch NOTE In case the Tablet PC will not be used for a long period of time and to...

Page 26: ...ord One end terminates with a Tandem blade grounding listed molded on attachments plug with a 6 A 250 V NEMA 6 15P configuration other end terminates with a molded on appliance coupler 1 Make sure the...

Page 27: ...using its stand found at the back To place the computer in an upright position pull open the stand located at the back as shown on the next figure NOTE It is recommended that you operate the Tablet P...

Page 28: ...ed using its stand found at the back To place the wireless keyboard in an inclined position pull open the stand located at the back as shown on the next figure Place the wireless keyboard in front of...

Page 29: ...Getting Started 1 7 Turning On and Off the Computer Turning On 1 Make sure the computer is connected to AC power 2 Press the power button...

Page 30: ...Shut Down command of your operating system NOTE There are other ways you can stop the computer so that you will be back to where you left off when you next turn on the computer See Stopping the Compu...

Page 31: ...nent Description See Also USB Port Connects a USB device such as a USB floppy drive printer digital camera joystick and more P 4 3 Microphone Connector Connects an external microphone P 2 22 Audio Out...

Page 32: ...Description See Also Expansion Port For connecting to Port Replicator CD DVD RW Combo drive module or USB FDD module P 2 16 4 3 Power Connector Connects the AC adapter P 1 4 PC Card Slot Accepts a PC...

Page 33: ...ion See Also X Bay Interface Connects additional wireless modem GPRS GSM internal PCMCIA or four ports COM 4 IEEE 1394 LAN and USB 2 0 IR Port Connects an IrDA compliant device for wireless data trans...

Page 34: ...m s vertical angle of inclination after the stand is released 18 3o P 1 5 Main Battery Pack Supplies power to your computer when external power is not connected P 3 5 Touchscreen Pen Provides a conven...

Page 35: ...N and OFF Also serves as the SUSPEND RESUME switch P 1 7 Volume Control Brightness Control Battery Capacity Allows you to toggle between adjusting the sound volume of the computer or brightness of the...

Page 36: ...st indicator P 2 18 Speaker Volume LCD Brightness Adjust Button The upper button provides you a quick way to increase while the lower button decreases the sound volume of the computer or brightness of...

Page 37: ...Getting Started 1 15 Bottom Side Components Ref Component Description See Also CCD Port Connects a CCD PC camera P 4 3...

Page 38: ...apter To install the operating system if your dealer has not already done so See the operating system manual To know more about the operating system Read the operating system manual To install the dri...

Page 39: ...ready a computer user but are new to Tablet PCs you may choose to read only the parts containing information unique to your computer Described in this chapter are the operating basics of these compone...

Page 40: ...g system today is Microsoft Windows Stopping the Computer When you finish a working session you can stop the computer by turning off the power or leaving the computer in Standby or Suspend mode To sto...

Page 41: ...ting Your Tablet PC 2 3 If you choose to stop in Standby or Suspend mode you can return to where you left off the next time you start up the computer See Power Management in Chapter 3 for more informa...

Page 42: ...e standard functions of the keyboard can be further divided into five major categories Mouse control buttons Typewriter keys Cursor control keys Numeric keys Function keys Mouse control Buttons Mouse...

Page 43: ...functions The Escape key Esc is usually used for stopping a process Examples are exiting a program and canceling a command The function depends on the program you are using When the lock keys Caps Loc...

Page 44: ...ctivated and you need to type the English letter in the keypad area you can turn Num Lock off Some software may not be able to use the numeric keypad on the external wireless keyboard Euro Symbol If y...

Page 45: ...e Start menu and performs software specific functions when used in combination with other keys The Application key usually has the same effect as a right mouse click See your Windows manual for more i...

Page 46: ...ith the buttons The touchscreen needs a special device driver support called a PenMount Monitor which allows you to easily use the Tablet PC without any external pointing device see chapter 6 for deta...

Page 47: ...lide your finger or pen left and right This function works only after you install the touchscreen driver supplied with the computer and it may not work for all applications TABLE NOTE If you swap the...

Page 48: ...omputer to another The floppy disk drive is a high density 3 5 inch one which can read and write to either double density 2DD 720 KB floppy disks or high density 2HD 1 44 MB floppy disks Notice that b...

Page 49: ...ing Your Tablet PC 2 11 Through the Expansion Port Plug of the Optical Drive Module Insert the USB plug of floppy disk drive into the USB port located on the expansion port plug of the optical drive m...

Page 50: ...Floppy Disks To insert a floppy disk hold it with the arrow facing up and towards the drive Slide the disk into the drive until it clicks into place To eject a floppy disk first ensure that the flopp...

Page 51: ...the floppy disk drive in use indicator is on Always store your floppy disks in a safe clean container to protect them from the environment and magnetic fields A floppy disk must be formatted before yo...

Page 52: ...to carefully optimize drive performance The system comes with a built in heater that can automatically turn on for low temperature operation You can set whether the built in heater will be on off duri...

Page 53: ...g for more than half an hour such as showing a CD DVD title use the AC or car power source instead of the battery If not the battery may run out of power before the operation is complete CAUTION 1 Whe...

Page 54: ...s copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reve...

Page 55: ...ray with its label facing up Slightly press the center of the tray until it clicks into place To remove a disc hold the disc by its outer edge and lift it up from the tray 4 Gently push the tray back...

Page 56: ...Power Management Touchscreen function Sunlight readable transflective LCD display option Configuring the Display Modes NOTE Before using the dual view capability and to take advantage of the enhanced...

Page 57: ...Only Simultaneous Display Resolution Colors 8 bit 16 bit 24 bit 640 480 32 bit 8 bit 16 bit 24 bit 720 480 32 bit 8 bit 16 bit 24 bit 800 600 32 bit 8 bit 16 bit 24 bit 848 480 32 bit 8 bit 16 bit 24...

Page 58: ...t PC Display Mode LCD Only CRT Only Simultaneous Display 8 bit 16 bit 1280 1024 24 bit 8 bit 1600 1200 16 bit TABLE NOTE 8 bit 256 colors 16 bit High Color or 65 536 64 K colors 24 and 32 bit True Col...

Page 59: ...6 for details If you experience interference while recording try lowering the microphone recording volume The audio subsystem of your computer features Digital audio and analog mixing functions requir...

Page 60: ...specific information Connecting Audio Devices For higher audio quality you can send or receive sound through external audio devices Microphone Connector can be connected to an external microphone for...

Page 61: ...mail or connect to an online service or bulletin board To connect the telephone line to the modem connect the end nearest the core on the modem cable to the computer s RJ 11 connector and the other en...

Page 62: ...ure make sure that the WLAN driver is installed correctly see Chapter 6 for details If your WLAN card was provided by your dealer instead of the computer manufacturer contact your dealer for the corre...

Page 63: ...al Positioning System feature After you establish a subscription with a GSM GPRS GPS service provider you can use the wireless data features of your computer Check with your service provider for a lis...

Page 64: ...ng to To connect to an ISP or dial in to a specific computer you must configure a connection for that service on your computer Connecting Using GPRS Your computer can receive General Packet Radio Serv...

Page 65: ...GPS is triangulation from satellites To triangulate a GPS receiver measures distance using the travel time of radio signals To measure travel time GPS needs very accurate timing that it achieves with...

Page 66: ...mal battery performance it is important that you use the battery in the proper way The topics in this chapter include What is an AC or car adapter How to charge the battery pack When and how to initia...

Page 67: ...mputer When unplugging the connector always hold the plug head Never pull on the cord The AC adapter serves as a converter from AC Alternating Current to DC Direct Current power because your computer...

Page 68: ...d in Chapter 7 In addition to this chapter be sure to read the Battery Pack Guidelines section in Chapter 7 as well Charging the Battery Pack This computer is allowed to work in high temperature envir...

Page 69: ...o the self discharge process 0 21 per day even when the battery pack is fully charged 100 This happens either with the battery pack installed in the computer or stored separately Initializing the Batt...

Page 70: ...ding value of indicator segment that light green The value of the corresponding green segment indicates the relative percentage of the battery charge The battery pack is fully discharged when you see...

Page 71: ...he battery hot swap function providing you the ability to replace the battery even during system on 2 Carefully place the computer upside down 3 Open the stand fully 4 Slide the release lever to the r...

Page 72: ...hard or floppy disk drives the battery might run out of charge very quickly Always respond to Battery Low by placing your computer on hibernation turning off the computer or connecting the AC or car a...

Page 73: ...at the same time In general Windows power management works in this way What When Power to the hard disk is turned off When the hard disk has been idle for a set period Power to the display is turned...

Page 74: ...d normally they all have to be closed before the system can be turned off When you use the hibernation feature you do not have to close the applications The computer stores the state of your computer...

Page 75: ...ee Advanced Menu in Chapter 5 If you work with an application that uses the serial port or a PC card exit the application when you finish using it If you have a PC card installed remove it when not in...

Page 76: ...er by connecting other peripheral devices When using a device be sure to read the instructions accompanying the device together with the relevant section in this chapter This chapter gives guidelines...

Page 77: ...set properly in the SCU program See Advanced Menu in Chapter 5 for information 2 Make sure the computer is not turned on 3 Plug the included private cable to the private port 4 Plug the device cable...

Page 78: ...hout turning off the computer With its multiple connection capability up to 127 devices can be connected in a daisy chain configuration In addition you can use a USB hub that converts a single USB con...

Page 79: ...4 4 Expanding Your Computer...

Page 80: ...9 6 Kbps to 4 0 Mbps transfer rate HPSIR Serial Infrared mode Follow this procedure to connect an IR device 1 Under Windows make sure that the IrDA Fast Infrared Port is set to HP HSDL 2300 3600 See H...

Page 81: ...rt of the Tablet PC faces its IR port within the effective range within 15 degrees vertical angle and within 15 degrees horizontal angle at no greater than 0 8 1 0 meter distance 4 To take advantage o...

Page 82: ...aphic video and high speed network cards Inserting and Removing a PC Card NOTES Some PC cards require additional system resources Before using such PC card you may have to free other system resources...

Page 83: ...process To remove a PC card 1 Double click on the Safely Remove Hardware icon found on the Windows XP taskbar and the Safely Remove Hardware window appears on screen 2 Select highlight the PC card yo...

Page 84: ...puter 4 9 System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 1 GB on the SO DIMM slot However to avoid damage during the installation procedure please ask yo...

Page 85: ...BIOS is a layer of software called firmware that translates instructions from other layers of software into instructions that the computer hardware can understand The BIOS settings are needed by your...

Page 86: ...ze system performance Starting SCU NOTES The Setup screens shown in this chapter are for your reference only The actual items or settings on your computer may differ The Setup program may have been up...

Page 87: ...gn is selected 2 Opens or closes the options window when an item is selected Space bar Cycles through the pre defined value for the selected item Pressing the space bar brings up the next value pressi...

Page 88: ...5 4 Setup Configuration Utility SCU Main Menu The Main menu contains the basic configuration settings of the system Date and Time Sets the system time Hour Minute Second and date Year Month Day...

Page 89: ...lock Sets if the numeric keypad will function A check mark indicates enabled while underline _ indicates disabled USB Emulation Sets if the system supports the USB port in DOS mode A check mark indica...

Page 90: ...iguration settings of the system Geyserville Support This item is only available if the CPU you are using supports the Intel SpeedStep function It allows maximum CPU performance when using AC car powe...

Page 91: ...for details Shared Video Memory Sets the shared memory size of the video controller The available options are 4M 8M 16M and 32M NOTE The shared video memory size of the video controller will depend o...

Page 92: ...unication compatibility mode according to the type of the IR device to be connected The options are IrDA HPSIR and Fast IR This item is not valid for setting if the previous item COM2 Settings is set...

Page 93: ...in hard disk drive heater for low temperature operation A check mark indicates enabled while underline _ indicates disabled Function Key 1 2 3 Define FN1 FN2 FN3 These three items allow user to define...

Page 94: ...you to set whether system power on off would occur by just pressing the power button when set at Power or whether a combination of the speaker volume LCD brightness down arrow key located on the front...

Page 95: ...t Password Allows you to set the password for your system When typing the password first make sure that Num Lock is off and then type the password in the entry fields and press Enter Confirm your pass...

Page 96: ...mputer viruses by protecting the hard disk boot sector partition table from changes A check mark indicates enabled while underline _ indicates disabled CAUTION Disable this item before installing an o...

Page 97: ...evice The system will try to boot from the first device but if it is not available will try the next boot device If you set the first boot device to LAN Boot the system will boot from the LAN server f...

Page 98: ...xit Menu The Exit menu allows you to leave the SCU program After finishing with your settings you must save and exit so that the new settings can take effect Save Changes and Exit saves the changes yo...

Page 99: ...Setup Configuration Utility SCU 5 15 Discard Changes and Exit exits the SCU program without saving the changes you have made Get Default Values loads factory default values for all the items...

Page 100: ...5 16 Setup Configuration Utility SCU Load Previous Values restores previous values for all the items...

Page 101: ...ating systems require custom software known as drivers to be installed If you purchased the Tablet PC with Windows pre installed your dealer may have already installed the drivers If not you need to i...

Page 102: ...PC edition Other systems are not supported The available items may differ according to your computer model and operating system You are recommended to install Windows 2000 Service Pack 4 or above if y...

Page 103: ...iver allows you to use the Intel PRO wireless LAN utility NOTE Proceed immediately to the section Wireless LAN Utility Installation for more details Browse CD Browses the contents of this CD README Se...

Page 104: ...P modem Win2000 modem ptuninst exe Installs the modem driver that allows you to use the modem function of the computer LAN driver WinXP LAN Win2000 LAN prounstl exe Installs the LAN driver that allows...

Page 105: ...de Setting When connect CRT display the CRT full screen disappear under the DOS mode you can follow step as below 1 Select right side corner icon then will appear next figure 2 Select Graphics Options...

Page 106: ...6 6 Installing Software Drivers 3 Select Device Intel Dual Display Clone and check mark indicates enabled Same display configuration driven on both displays...

Page 107: ...nstall the touch screen driver perform the following 1 Insert the driver CD into the drive 2 Click on TOUCH SCREEN and follow the onscreen instructions to continue 3 When finished installing select Ye...

Page 108: ...K 3 If you need 4 9 16 25 dot of the calibrate we suggest select Advanced Calibration button to calibrate 4 Click on the four sides points and the plus sign on the screen to calibrate your touch scree...

Page 109: ...fter installing the SpeedStep driver you can now optimize the power consumption of the CPU Click on Start then Programs then Intel SpeedStep Utility The following screen appears as shown next Make the...

Page 110: ...pon clicking on the PROSet link on the main screen the Installation Wizard appears on screen Upon clicking on Next the following screen appears as shown next After making your selection follow the ons...

Page 111: ...and reduce the risk of damage to your computer This chapter gives you guidelines covering these areas of maintenance How to protect the computer What to note when using and storing the computer How to...

Page 112: ...rs on the screen whenever the computer is turned on The password is set via the SCU program See Security Menu in Chapter 5 for instructions Using an Anti Virus Strategy New viruses are always being de...

Page 113: ...an generate a strong magnetic field such as a TV refrigerator motor or a large audio speaker Do not move the computer abruptly from a cold to a warm place A temperature difference of more than 10 C 18...

Page 114: ...d overheating the battery pack Avoid fire or physical damage to the battery pack Avoid extreme temperature both hot and cold Avoid direct sunlight Do not try to use the battery pack with any other com...

Page 115: ...the ambit temperature does not exceed 70 C 158 F Do not leave the battery pack in storage for more than 3 months without recharging it If the battery pack has been left unused for a long period of ti...

Page 116: ...er Hand carry the computer Do not check it in as luggage Allow extra time for airport security Many airports inspect electronic devices carefully If you need to leave the computer in the car put it in...

Page 117: ...ter problems When you encounter any problem it might be a typical problem that can easily be solved This chapter tells you what actions to take when solving common computer problems It is divided into...

Page 118: ...sure that the cable connections are correct and secure Make sure that the configuration information is properly set in the SCU program Make sure that all the device drivers are correctly installed Mak...

Page 119: ...P 8 5 Floppy disk drive problems P 8 7 Hardware device problems P 8 8 Hard disk drive problems P 8 8 Infrared problems P 8 8 Keyboard and mouse problems P 8 9 LAN problems P 8 10 WLAN problems P 8 10...

Page 120: ...ial We recommend a full cycle of charging discharging and then charging It will take several hours 1 Make sure the computer power was turned off Connect the AC adapter to the system to charge the batt...

Page 121: ...ke sure that the disc is not dirty Clean the disc with a disc cleaning kit available in most computer stores Make sure that the optical drive driver is installed correctly Make sure that the computer...

Page 122: ...g an external keyboard Try turning the computer off wait a few seconds and then turn it back on The characters on the screen are dim Adjust the brightness Bad dots appear on the display at all times A...

Page 123: ...The Floppy Disk Drive In use Indicator stays on Make sure that the floppy disk is not physically damaged Make sure that the floppy disk is inserted correctly The disk drive cannot write to a floppy d...

Page 124: ...ard Disk Drive Problems The hard disk drive error message appears on the screen Insert a bootable diskette and check the integrity of your hard drive The hard disk drive has defects Ask your dealer fo...

Page 125: ...nes near the computer or device Make sure that no direct sunlight or fluorescent lamps are near the computer or device Make sure that the IR ports are clean Make sure that the IR device s internal pow...

Page 126: ...WLAN feature Make sure that the Mini PCI WLAN card is correctly installed Make sure that the necessary driver s is correctly installed Make sure that the WLAN feature is turned on Transmission qualit...

Page 127: ...properly If the operating radio channel is in poor quality change the Access Point and all the wireless station s within the BSSID to another radio channel Your computer may be in an out of range situ...

Page 128: ...hat conflicts with the COM port being used by another device Try running the SCU program to change the COM port setting If your PC card uses COM1 set COM1 as Disabled If your PC card uses COM2 set COM...

Page 129: ...eration it normally waits for the operation to finish The computer does not resume from Standby or Suspend mode The computer automatically enters Standby or Suspend mode when the battery pack is empty...

Page 130: ...ectly installed If an error message appears on the screen consult the software program s documentation for further information If you are sure the operation has stopped reset the computer See Resettin...

Page 131: ...make sure that the AC adapter is correctly and securely connected If so make sure that the electrical outlet works properly If you are using the battery power make sure that the battery is not dischar...

Page 132: ...the hard disk make sure that there is no floppy disk in the floppy disk drive If there is remove it and restart the system If this message appears when you are booting from the hard disk insert a boo...

Page 133: ...r if it flashes irregularly the program may be accessing data and preventing you from using the keyboard If you are sure the operation has stopped and you cannot use the restart function of the operat...

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