GERMAN ANSWER bike technology GmbH & Co. KG, Hefragstr. 6, 61200 Wölfersheim, Germany WEB:www.german-a.de
Tel.: +49 (0) 6036 / 983600 *Fax +49 (0) 6036 / 983610 * E-Mail: [email protected]
Side 7
state of the art bike technology
®
4.2. Inspection
The rear shock absorber is object to general wear and tear, so that a servicing every year or
earlier depending on ride conditions is obligatory.
Even storage of the shock absorber leads to the aging of the seals (oil loss, smacking and
slurping sounds, shock absorber failure) and makes a servicing necessary!
An inspection consists of an oil change (silicon oil) as well as a change of all seals and small
function parts. This has to be done by professional personnel. To do this you have to send in
the shock absorber together with the receipt as well as a assignment in writing either over your
local dealer or by directly sending it to german:A.. The time needed for servicing is 5 workdays
from the date of arrival. The cost of servicing is posted on our website at http://www.german-
a.de.
4.3. Warranty
Applicable are the general terms and conditions of German Answer as well as the warranty
rules defined by law. Above this German Answer is ready to tolerate special cases.
The warranty is not applicable if un-purposeful usage takes place or:
•
Ignorance of safety precautions defined by chapter 1
•
If the shock absorber is disassembled for reasons that don’t include servicing
•
Broken valve casings
•
Over tightened and therefore broken threads of the valve casings
•
Flow and normal function sounds when all seals are working
•
Worn
bushings
•
Parts that are object to wear and tear (seals/bushings/surfaces)
•
Mechanical injuries / bent dials
•
Mechanical injuries of the surfaces
The warranty also expires when the serial number is removed, the receipt is missing or when
the servicing intervals have been ignored.
5. Imprint
GERMAN ANSWER bike technology GmbH & Co. KG
Hefragstr. 6, 61200 Wölfersheim, Germany
Tel.: +49 (0) 6036 / 983600 *Fax +49 (0) 6036 / 983610
E-Mail: [email protected], Web: www.german-a.de
HRA 1723 AG Friedberg, Geschäftsführer: Dipl.-Wirtsch.-Ing. Thomas Kamm,
creative sport products GmbH, Sitz Wölfersheim, HRB 2845 AG Friedberg
