P.11
P.10
Care & Maintenance
Cleaning the Inner Pot Steaming Basket and Detachable Aluminum Cover
1. Remove the inner pot, steaming basket and detachable aluminum cover, wash with water, detergent
and sponge. Do not use decontamination powder and wire brush.
2. If there is food stuck to the bottom of the pot, you can soak it for a while before cleaning, then wipe
the inner pot clean.
3. After cleaning, dry with a soft cloth
Maintaining the Inner Pot
1. Please use a plastic or wooden spoon, do not use a metal spoon to avoid scratching the inner pot
coating.
2. To preserve the stone coating, do not cut the food in the inner pot.
3. To avoid corrosion of the inner pot, do not pour vinegar or soy sauce into the inner pot.
Cleaning and Maintenance of Rice Cooker
1. Clean the rice cooker main unit, lid, lid and body with a damp cloth.
2. If there is water on the heating plate, please dry it with a cloth. If there is charred rice, please use a
steel wool to rid.
3. After use, please clean the steam outlet of the lid to avoid odor or steam outlet failure.
Warning
1. Before cleaning, please turn off the power switch and unplug the power cord.
2. Please wait for the rice cooker to cool before cleaning to avoid burns.
Watch the video clip
Troubleshooting
When abnormal situation occurs, please check the following instructions first.
Please contact customer service and repair centre if it still has problems.
Phenomenon
Cause
Solution
Light does not
work
•
The board power is not
connected
•
Indicator failure
•
Check the power connection
•
Please contact customer service and
repair center
The heating
plate cannot
be heated
•
The power cord is not
connected properly
•
Power cord is damaged
•
Board damage
•
Heating plate failure
•
Connection failure
•
Check the power connection
•
Please contact customer service and
repair center
The indicator
light is off and
The heating
plate is not hot
•
Heating plate failure
•
Circuit board failure
Please contact customer service and repair
center
Uncooked rice
•
Too much or too little
rice
•
The ratio of rice to
water is wrong
•
The inner pot is not
placed properly
•
There is a foreign ob-
ject between the inner
pot and the heating
plate
•
Inner pot deformation
•
Circuit board failure
•
Sensor failure
•
Adjust the total capacity of rice and water,
ranging from the highest to the lowest tick
•
Adjust the ratio of rice to water
•
Rotate the inner pot to the left and right
to make the inner pot close to the heating
plate.
•
Remove foreign matter
•
Please contact customer service and
repair center
Burning when
cooking
•
The inner pot is not
placed properly
•
Inner pot deformation
•
Circuit board failure
•
Sensor failure
•
Rotate the inner pot to the left and right
to make the inner pot close to the heating
plate
•
Please contact customer service and
repair center
