P.11
P.10
保用條款
此保用提供德國寶產品之機件在正常使用下壹年保用
(自購買日起計算)。
Warranty Terms & Conditions
Under normal operations, the product will gurantee a 1-year full
warranty provided by German Pool (effective from the date of
purchase).
1. Customer who fails to present original purchase invoice will
not be eligible for free warranty service.
2. Customer should always follow the operating
instructions. This warranty does not apply to:
- labour costs for on-site installation, check-up, repair,
replacement of parts and other transportation costs;
- damages caused by accidents of any kind (including
material transfer and others);
- operating failures resulting from applying incorrect voltage,
improper usage, and unauthorized installations
or repairs.
3. This warranty is invalid if:
- the purchase invoice is modified by an unauthorized party;
- the product is used for any commercial or industrial purposes;
- the product is repaired or modified by unauthorized
personnel, or unauthorized parts are installed;
- the serial number is modified, damaged or removed from
the product.
4. German Pool will, at its discretion, repair or replace any
defective part.
5. This warranty will be void if there is any transfer of
ownership from the original purchaser.
1. 未能出示購買發票正本者，將不獲免費維修服務。
2. 用戶應依照說明書的指示操作。本保用並不包括﹕
- 上門安裝、檢驗、維修或更換零件之人工以及
一切運輸費用﹔
- 因天然與人為意外造成的損壞 (包括運輸及其他)﹔
- 電源接合不當、不依說明書而錯誤或疏忽使用本
機所引致之損壞。
3. 於下列情況下，用戶之保用資格將被取消﹕
- 購買發票有任何非認可之刪改；
- 產品被用作商業或工業用途；
- 產品經非認可之技術人員改裝或加裝任何配件；
- 機身編號被擅自塗改、破壞或刪除。
4. 總代理有權選擇維修或更換配件或其損壞部份。
5. 產品一經被轉讓，其保用即被視作無效。
機身號碼
Serial No. :
購買商號
Purchased From :
發票號碼
Invoice No. :
購買日期
Purchase Date :
型號
Model No. :
另請填妥以下表格並與正本發票一併保存，以便維修時核對資料。用戶提供之所有資料必須正確無誤，否則免費保用將會無效。
Please fill out the form below. This information and the original
purchase invoice will be required for any repairs. Warranty will be
invalidated if information provided is found to be inaccurate.
此 保 用 只 適 用 於 香 港 及 澳 門
This warranty is valid only in Hong Kong and Macau
KTV-215
客戶服務及維修中心
Customer Service & Repair Centre
Hong Kong
10/F, Kowloon Godown
1-3 Kai Hing Road, Kowloon Bay,
Kowloon, Hong Kong
Tel
: +852 2333 6249
Fax
: +852 2356 9798
Email : [email protected]
Macau
3/F, Edificio Industrial Pou Fung,
145 Rua de Francisco Xavier Pereira,
Macau
Tel
: +853 2875 2699
Fax
: +853 2875 2661
香港
九龍灣啟興道1-3號
九龍貨倉10樓
電話：
+852 2333 6249
傳真：
+852 2356 9798
電郵：
澳門
澳門俾利喇街145號
寶豐工業大廈3樓
電話：
+853 2875 2699
傳真：
+853 2875 2661
*
貴戶須在購機十天內，以下列其中一種方式向本公司
登記資料，保用手續方正式生效﹕
1)
填妥本公司網頁內之
保用登記表格
www.germanpool.com/
warranty
2)
填妥保用登記卡，
郵寄至本公司。
* This warranty is not valid until customer registration information
is received by our Service Centre within 10 days of purchase
via one of the following means:
1) Visit our website and register
online:
www.germanpool.com/
warranty
2)
Complete all the fields on the
attached Warranty Card and
mail it back to our Customer
Service Centre.
常見問題及解決方案
Troubleshooting
如遇以下一般故障，請按建議指示處理，如仍處理不了或未發現故障原因，請與本公司客戶服務及
維修中心聯繫
故障現象
Problem
可能原因
Possible Cause
處理方法
Solution
指示燈不亮
The indicator light is
not on
插頭未插好或停電
The plug is not connected
correctly or power failure
檢查插頭是否插好
Check if the plug is connected correctly
線路板故障
Circuit board malfunction
聯絡客戶服務及維修中心
Contact customer service and repair centre
指示燈壞
Indicator light malfunction
聯絡客戶服務及維修中心
Contact customer service and repair centre
水壺不加熱
The kettle is not
heating
發熱管故障
Heating element malfunction
聯絡客戶服務及維修中心
Contact customer service and repair centre
溫控器故障
Thermostat malfunction
聯絡客戶服務及維修中心
Contact customer service and repair centre
水壺乾燒保護
Boil-dry protection is activated
關閉電源，往水壺內加入適量冷水
Turn off the kettle, and pour in cold water
水沸但不斷電
Water is boiled but
the power is still on
機器故障
Machine error
聯絡客戶服務及維修中心
Contact customer service and repair centre
水未沸已斷電
Water is not boiled
but the power is off
水壺內水垢太厚引起
Too much limescale
清除水垢
Remove the limescale
機器故障
Machine error
聯絡客戶服務及維修中心
Contact customer service and repair centre
電路原理圖
Circuit Diagram
L
N
ACL
ACN
CN1
OUT
ACN1
CN2
CN3
接觸器
Contactor Strix P76C1
恆溫器
Thermostat Strix U6705
E
發熱元件
Heat
Element
乾燒保護
開關
Dry-boil touching
off switch
乾燒保護開關
Dry-boil touching
off switch
S1
S2
N
L
電源面板
Power supply
panel assembly
控制面板
Control panel
assembly
溫度感應器
Temperature sensor
