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EN
Terms of guarantee
GERIMA
shall guarantee a new machine for a peri-
od of twelve months beginning on the date the ma-
chine was purchased from the
GERIMA
production
facility in 66606 St. Wendel, Germany.
Any further guarantees shall require the prior writ-
ten agreement of both the machine owner and the
manufacturer.
The guarantee provides that the machine is free
from defects in materials and/or workmanship. Any
performance data contained In information or pro-
motional materials or included in quotations are
understood to be for guidance only and are not
guaranteed, as these values depend very strongly
on the material worked and the particular machin-
ing operation used.
Any guarantee claim submitted must state the ma-
chine identification number and must be accompa-
nied by the relevant delivery note or invoice.
Repairs under guarantee may only be carried out
by
GERIMA
or by one of its authorized specialist
retailer or representatives.
Guarantee claims can be made only for genuine
GERIMA
parts and if the machine was used for its
intended purpose. The guarantee does not cover,
in particular: operational wear and tear; improper
use; partially or wholly disassembled machines;
damage arising from overloading the machine or
from the incorrect use of the milling tool; the use of
non genuine, unauthorized or defective parts; dam-
age caused by the machine to the workpiece; use
of excessive force; consequential damage arising
from improper or inadequate maintenance by the
customer or a third party; damage caused by un-
authorized third parties or by the presence of for-
eign matter; damage arising from a failure to com-
ply with the manufacturer
’
s operating instructions,
e.g. connecting the machine to the wrong power
supply.
Services provided under the guarantee are under-
stood to be
‘
ex works
’ (66606
St. Wendel, Germa-
ny).
Any additional costs, such as travel costs for tech-
nical personnel, shipping costs etc. are not cov-
ered by the guarantee and will be charged.
After receiving a defective machine,
GERIMA
shall
compile a cost estimate of the repairs and shall
provide notification of the extent to which these
repairs are covered by the guarantee.
Once accepted, the machine will be repaired and
then either dispatched with invoice or stored ready
for collection.
