Gerima SMA 50 BEV-14.F1, Operating Manual, Page: 23 / 24

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23
Guarantee
GERIMA shall guarantee a new machine for a
period of twelve months beginning on the date the
machine was purchased from the
GERIMA
production facility in 66606 St. Wendel, Germany.
Any further guarantees shall require the prior
written agreement of both the machine owner and
the manufacturer.
The guarantee provides that the machine is free
from defects in materials and/or workmanship. Any
performance data contained In information or
promotional materials or included in quotations are
understood to be for guidance only and are not
guaranteed, as these values depend very strongly
on the material worked and the particular
machining operation used.
Any guarantee claim submitted must state the
machine identification number and must be
accompanied by the relevant delivery note or
invoice.
Repairs under guarantee may only be carried out
by
GERIMA or by one of its authorized specialist
retailer or representatives.
Guarantee claims can be made only for genuine
GERIMA parts and if the machine was used for its
intended purpose. The guarantee does not cover,
in particular: operational wear and tear; improper
use; partially or wholly disassembled machines;
damage arising from overloading the machine or
from the incorrect use of the milling tool; the use of
non genuine, unauthorized or defective parts;
damage caused by the machine to the workpiece;
use of excessive force; consequential damage
arising from improper or inadequate maintenance
by the customer or a third party; damage caused
by unauthorized third parties or by the presence of
foreign matter; damage arising from a failure to
comply with the manufacturer
’ s operating
instructions, e.g. connecting the machine to the
wrong power supply.
Services provided under the guarantee are
understood to be
‘ ex works ’ (66606 St. Wendel,
Germany).
Any additional costs, such as travel costs for
technical personnel, shipping costs etc. are not
covered by the guarantee and will be charged.
After receiving a defective machine, GERIMA shall
compile a cost estimate of the repairs and shall
provide notification of the extent to which these
repairs are covered by the guarantee.
Once accepted, the machine will be repaired and
then either dispatched with invoice or stored ready
for collection.