4.4
Warranty and Service
Geometrics warrants the MicroEel system for 6 months. Warranties commence on the
date of shipment. If the equipment fails during the applicable warranty period,
Geometrics will repair or replace the defective item at its factory in San Jose, California
at no charge to the customer for parts and labor. The cost to ship the equipment to
Geometrics' factory and back to the customer's site is for the customer's account. Repairs
might be done at a local service center, if available, nearest the customer’s location.
Geometrics must be notified within 7 days of system failure for any warranty claim.
Geometrics must establish to its satisfaction that failures have not been the result of abuse
or improper deployment of the system. Warranties are void for damage caused by
incorrectly applying power, including over-voltage and reverse voltage.
The limited warranty stated herein is in lieu of all other warranties expressed or implied
(including the implied warranties of merchantability and fitness for a particular purpose)
and of all other obligations or liability on the part of Geometrics, and Geometrics neither
assumes nor authorizes any person to assume for it any other liability. Geometrics shall
not be liable for special, incidental, or consequential damages of any nature (including,
but not limited to lost revenue or profits) with respect to any merchandise or services
sold, delivered or rendered hereunder.
Should the instrument or any part thereof need to be returned to the factory for servicing,
please contact the Customer Service Department via email at
or
telephone at 408-954-0522. Be ready to provide the serial number, which may be found
on the tow cable connector collar, and an explanation of the problem. You will be issued
an RMA number and instructions for shipping the instrument.
MicroEel Solid Analog Streamer Operation Manual
Page 18 of 18
Rev. C 050612 du
