15
Troubleshooting (cont.)
Q.
I press the keys on the keypad, and there is no sound or response from
the controller.
A.
Check the connection of the keypad to the controller. This is inside
the top panel. Unplug the power cord. Remove the two screws in
between the clamp/linkage that hold down the top panel, and carefully
lift the panel up and look inside at the digital controller. The keypad
connector passes in through the top panel. It should wind around the
first circuit board and be seated fully into the connector. Check the
black keypad connector that plugs into the circuit board to see if it has
pulled apart. Also check the area where the keypad connects to the
front membrane to see if the leads have been damaged. The membrane
keypad may need to be replaced.
Q.
The clamp becomes extremely difficult to open and close, and
sometimes binds up.
A.
The linkage pins and the posts that connect to the heat platen must be
lubricated with SuperLube or Permatex Anti-Seize - a clear, high
temperature lubricant. This type of lubricant can be obtained in any
auto parts or hardware store. Lower the heater but do not clamp the
press. Thoroughly clean the posts that come out of the heat platen, as
well as the pins, the holes the pins pass through, and the holes the heat
platen posts pass through. Relubricate the posts, pins, and all holes &
areas in the clamp assembly that receive motion, and reconnect the
assembly.
Q.
The press has shut off, and will not come back on after checking the
power cord.
A.
Test for power coming from the back side of the power cord inlet
socket. Test for power coming from the back side of the on/off switch.
Test for power coming to the end of the black & white wires that
come from the on/off switch into the control board. This will narrow
down which power handling component needs replacement.
Q.
I pressed a transfer upside down. The inks and transfer material have
burned onto the heat platen.
A.
Cool the press down. Using a nonabrasive detergent or cleaner, thoroughly
scrub the heat platen surface. Do not use an abrasive scrubber, or a pad
that will scratch the Teflon coating of the platen. If you are still unable to
remove the transfer material, obtain teflon heater block cleaner from the
contact information located at the end of this manual.
