GenMark Dx ePlex Inspection And Installation Qualification Download Page 1

 
 
 

 

GNMK-IMC-6072-A  

Inspection and Installation Qualification

 

PURPOSE 

The purpose of this document is to establish standardized procedures for the inspection and installation of the 
ePlex system at customer sites. 

SCOPE 

The procedure described in this document only applies to ePlex systems and should be performed during initial 
installations at customer sites.  This procedure also applies to the addition of Tower(s) to previously installed 
systems.  

DEFINITIONS 

 

Inspection and Installation Qualification (IIQ)

 

 Inspection and qualification of hardware 

components performed during assembly and configuration of the ePlex system. Performed prior to 
Operational Qualification. 

 

Operational Qualification (OQ)

 

 Tests performed on the ePlex system after IIQ to ensure proper 

and safe operation. Performed prior to release of system to customers for use. 

 

Password of The Day (POD)

 

 Randomly-generated daily password valid for that date only. 

Required to login to the ePlex instrument 

using the “Internal” account.

 

 

Assay Definition File (ADF)

 

 Assay-specific software protocol that defines various assay 

parameters for the ePlex system to process samples on ePlex cartridges. 

 

PROCEDURE 

Note:

 

Generate the POD prior to proceeding with Base installation. 

 

Base Installation 

 

Decontaminate the area where the ePlex system will be installed with 10% bleach or similar solution 
(location defined in the QF3346 ePlex Pre-Installation Checklist). 

 

Check the packing slip for the line containing the Base serial number for confirmation of shipment. 

 

Inspect all shipping boxes and check for visual damage during transport. 

 

Verify that the serial numbers for base, tower(s) and bays match the serial numbers on the packing 
slip. 

 

Verify the startup kit box contains: 

 

Barcode scanner 

 

Barcode scanner mount 

 

8” bolts (qty. 6)

 

 

15” bolts (qty. 6)

 

Summary of Contents for ePlex

Page 1: ...rior to release of system to customers for use Password of The Day POD Randomly generated daily password valid for that date only Required to login to the ePlex instrument using the Internal account Assay Definition File ADF Assay specific software protocol that defines various assay parameters for the ePlex system to process samples on ePlex cartridges PROCEDURE Note Generate the POD prior to pro...

Page 2: ...er or greater installations If installing a single Tower on the right side of the Base or a multi Tower system utilizing the right side of the Base inspect the 3 mounting holes There could be a misalignment between the frame and threaded hole If there is interference thread the long mounting bolt into the upper right mounting hole without a Tower attached Carefully rotate the end of the bolt in a ...

Page 3: ...Check digital level accuracy according to Section 22 2 Calibrate if required Refer to Appendix for calibration instructions With the rear power switch in the OFF down O position plug in the Base AC power cord to the wall receptacle or the UPS optional Plug in the barcode scanner to an available USB 3 0 port on the rear I O panel Plug service keyboard mouse into a USB port on the front of the Base ...

Page 4: ...e settings Select Yes in the Save Exit Setup prompt and press Enter to temporarily boot from the USB flash drive Note The ePlex Instrument will reboot and should boot into Acronis True Image Software automatically In the Acronis True Image screen select Acronis True Image select the first option Click the Recovery drop down and select Disk and Partition Recovery In the Recovery Wizard click the Br...

Page 5: ...p kiosk mode Click GNMKSW to initiate ISW Shut down the instrument using ISW Set breaker switch to OFF position and unplug main power Note Prior to installing ANY Tower the main power should be OFF Turning the power off will ensure the Tower connections to the Base power distribution board do not arc Tower Installation Remove the Tower from the shipping container and examine for signs of physical ...

Page 6: ...ide to side There should be a fair amount of tension on the shock mounts If the mounts can move easily in any direction the Tower will need replacement Verify that the washable filter is on the rear panel of each Tower If configuration is an NP please continue to refer to the 3 Bay NP installation instructions to set PCBA slider positions Locate the ePlex bay slots in the tower these will be refer...

Page 7: ...y connect the switch positions on the slider PCBA s within the tower positions need to be changed Refer to Figure 7 for the NP Tower switch configuration Using a switch tool or similar change the switch configuration of PCBA position 3 and PCBA position 5 to match Figure 7 ...

Page 8: ...om out the front Tower feet on the bottom of the tower Position Tower s on the work bench next to the Base using one of the available positioning options for ePlex Base Tower configuration shown in Figure 8 Configuration should be based on number of towers space available and customer preference ...

Page 9: ...rom Tower grounding bolt s to Base grounding bolt s Ethernet cable s to Base Ethernet Switch If installing a four 4 Tower system or a two 2 Tower system with both towers on the right hand side Tower position D s power cable needs to have added strain relief See the following images for an understanding of the cable routing and connection process Figure 9 Tower cable routing positions ...

Page 10: ...e 11 Connecting Base and Towers Note There are two grounding bolts mounted horizontally to the roof of the Base one on each side Each Tower has one grounding bolt mounted on its rear side Grounding cables should be routed directly from each Tower to the Base ...

Page 11: ...ive wires of Tower D s power cable Figure 13 Figure 13 Cable tie on power connector Connect the power connector to the mating receptacle on the power distribution board and thread the cable tie through the metal leads of the connector that is soldered to the power distribution board Figure 14 Figure 14 Properly tie wrapped power connector ...

Page 12: ...ital level in each bay position Bubble levels are visual placeholders ONLY Figure 15 Dual axis level in empty bay slots within Tower Level the Tower as close to 0 across all bay positions as possible in both directions by extending the outermost 4 feet on the base and tower Note The inner feet will likely float during this step which is acceptable and will ensure entire system can be adjusted usin...

Page 13: ...pped or trunk stock bays are available DO NOT use unless any of the primary shipped bays are OOBF Inspect the packing materials for any signs of physical damage Remove the Bays from their respective boxes one at a time Inspect each Bay Check all visible cabling and tubing for signs of distress breaks and disconnections Note If damage is observed do not install the Bay Contact GenMark Technical Sup...

Page 14: ...h density HD connector on each Bay to ensure they are seated properly Press down on both sides to tighten if necessary Ensure HD connectors are fully pressed into place with no gold showing Note It may be necessary to work the HD connector by pressing down with even pressure in the back followed by even pressure in the front repetitive times or until the gold contacts are no longer visible See Fig...

Page 15: ...ector is fully seated Figure 20 Tilted and disconnected HD connector board Inspect gaskets for debris and clean the rubber gaskets use a long swab and Isopropyl alcohol or Ethanol to carefully clean the top surface of the black rubber gasket Note Take caution to NOT move the gasket out of place when cleaning Figure 21 Debris on rubber gasket Inspect the tubing connection points on the solenoid val...

Page 16: ...force may be required to properly seat a bay Secure the Bay with a turn to the lock bolts on each side of the Bay using a M3 hex wrench Repeat steps 5 4 5 14 for each Bay If a Bay cannot be properly installed record the serial number process a RMA contact Technical Support at technicalsupport eu genmarkdx com as an out of box failure OOBF Set the Bay dip switches with the approved tool according t...

Page 17: ...ning on the rear power switch and pressing the Base front power button Verify the system will power on Confirm each Bay is fully powered and connected to the system by checking the rear LEDs which should be lit pink in beta bays and brighter in production bays See Figure 25 below T o w erP o s itio n D ips w itc hP o s itio n 1 2 3 4 1 O n O n O n O n 2 O n O n O n O n 3 O n O n O n O n 4 O n O n ...

Page 18: ...ensure the dip switches are in the correct position per Figure 24 Press Ctrl Shift F3 on the keyboard and logon under the GNMK Service account to access the Windows Operating System Check the time zone date and time and update as necessary based on customer location Configure OS Settings In Windows go to Start Control Panel Network and Sharing Center In Network and Sharing Center select Change ada...

Page 19: ... IMC 6072 A Figure 26 IP Configuration Setting Select the Start icon then navigate to Computer and right click select Properties Figure 27 System properties Select Change Settings to open System Properties ...

Page 20: ...ab click Change to open the Computer Name Domain Changes window Figure 29 Computer Name Change the computer name as defined in the naming convention below Default Computer Name ePlex00000 New Computer Name i e ePlex1640100124 must be changed to the 10 digit Base serial number ...

Page 21: ...es window A notification window will appear select Restart Now Figure 32 Restart Now Restart Windows OS Press Ctrl Shift F3 on the keyboard and logon under the GNMK Service account to access the Windows Operating System Enable BIT locker Optional Note Enabling BIT locker requires OS image version 2 or greater Ensure OS Image 2 0 or greater is loaded Click on Start Control Panel BitLocker Drive Enc...

Page 22: ...T USE THE S W IMAGE USB DRIVE Figure 33 Storing a Recovery Key When successfully saved you will notice the message Your recovery key has been saved then locate the file in USB flash drive with the name BitLocker Recovery Key xxxx Click Next Select Start Encryption button This process will take more than 1 hour to encrypt all data in the current hard drive ...

Page 23: ... without any issues Save the BitLocker Recovery Key in txt format within the appropriate SalesForce account Rename the file to include Bit Locker Recovery Key xlsx in addition to the appropriate instrument serial number for any necessary hard drive access in the future Barcode Scanner Update Plug in barcode scanner to USB port on the ePlex instrument or a Win7 laptop with Jadak ImageView SW Open J...

Page 24: ...GNMK IMC 6072 A Figure 35 Jadak ImageView Press Connect Press Get Version Confirm returned version is FW MH3301 03 A5 or less Press Load FW ...

Page 25: ... select Send Menu Cmd Note Inputs are case sensitive Enter ALLENAB 0 Disable all barcode symbologies Enter QRCENAB 1 Enable QR code for the ePlex cartridge IDs Enter DMXENAB 1 Enable Data Matrix for the User barcodes Enter 128ENAB 1 Enable code 128 the most common lab barcode symbology Enter DECTMAX 20 Set active scanner timeout to 20 or 2 0 sec from 9 9 sec Figure 36 Send Commands Enable Addition...

Page 26: ...Enable micro QR Enter MPDENAB 1 Enable Micro PDF Enter AZTENAB 1 Enable Aztec Enter GS1ENAB 1 Enable GS1 128 symbology Complete Programming of Scanner Scan the following barcode to write settings to default Note Scanner will make a beeping noise to confirm it read the barcode Press Close Close Image View SW Remove the scanner USB cord from the ePlex instrument and wait 5 seconds Insert scanner USB...

Page 27: ...the installed Tower position for the NP configuration Position 2 left tower Position 3 right tower Add the Tower SN to the text box Select Apply For all other configurations add towers to the ePlex instrument by selecting the Add Tower button and enter the Tower serial number s See Figure 37 below Figure 37 Adding Towers in ISW Verify the ePlex fans CPU and Chassis inside the Base are operational ...

Page 28: ...to Settings General tab Check the current installed version of the ISW and compare against the current released version of the ISW To update the ISW insert the USB drive that has the latest version of released ISW Click the Install Software button in the software section of the screen and navigate to the software upgrade package on the flash drive Click the Select button to perform the ISW upgrade...

Page 29: ...rary Installation Load the latest OQ qualification library package on a USB drive Go to Settings General Select Install Software button and browse to the OQ package on the USB drive Click Select to install OQ library Assay Definition File Installation Plug in the USB drive to the ePlex instrument and navigate to Settings Assays See Figure 38 below for reference Select the Import button and navigat...

Page 30: ...nt GLI by going to Start Control Panel Programs and Features and select GenMark LIS Interchange Select Uninstall and follow instructions Install latest GLI by opening path to GLI installation file located on an external drive and double clicking on the GLISetup exe installation file and follow onscreen instructions Install Microsoft Patch Update Disconnect network unplug Ethernet cable if connecte...

Page 31: ...072 A Figure 41 Windows Services Search for Window Update double click on the task Figure 42 Windows Update Service Change Startup Type from Disable to Manual select Apply select Start button to start the service ...

Page 32: ...6072 A Figure 43 Windows Update Properties Verify that the service is updated to Started Figure 44 Windows Update Started Locate the latest MS Patch installation package Figure 45 Example of MS Patch Update File ...

Page 33: ...GNMK IMC 6072 A Double click on the Patch installation file to start the installation process and follow instructions Figure 46 MS Patch Installer Figure 47 Installer Status ...

Page 34: ...nel Administrative Tools and double click on Services Change Window Update back to Disable Change Startup Type from Manual to Disable press Apply service status should update to Stopped Verify that the service is updated to Disabled Figure 49 Disabled Windows Update Service Confirmation Go to Control Panel Programs and Features View installed updates check what you just installed is on the list ...

Page 35: ...ged during step Remote Access Client Installation Optional Note Need active ethernet connection to install Bomgar Client Go to Settings General tab Insert the USB drive that has the latest version of the released Bomgar or Jump Client Click the Install Software button in the software section of the screen and navigate to the software upgrade package on the USB drive Click the Select button to perf...

Page 36: ...r a Network Printer Name from the customer Note If a local printer is to be installed a printer package file is required from GenMark Plug the printer USB cable or network cable in to the back of the ePlex instrument Power on Printer Complete printer settings questions on Printer LCD with country specific settings and default settings To add a printer go to the Settings Reports tab Figure 52 Setti...

Page 37: ...For a Network Printer Enter the Printer Display Name and the Printer Network address i e Hqprn21 or 192 168 2 40 See picture below for detail Figure 54 Add Network Printer Click the Add button to finalize the Network Printer mapping This process may take a few minutes and should close the pop up window The Network Printer should now be in the Default Printer drop down menu for selection ...

Page 38: ... Refer to customer for input into the Reports tab for the following Lab name and Address Printer preferences Report and data export preferences Customer logo Input the Site Identifier with the customer QAD account number Input the Instrument Serial field with the Base serial number Press Apply button Settings LIS If the ePlex instrument will be connected to the customer s LIS check Enabled The ePl...

Page 39: ...D drive by navigating to the Settings General Tab Click on the Install Software button The system should recognize your drive as D After confirmation of the drive selection back out of the install screen and proceed to step 20 6 If the system does not recognize the drive or does not recognize it as D remove the USB drive and return to 20 1 with a new drive that has not been previously inserted in ...

Page 40: ...cement on cartridge secured with small pieces of clear tape Start an ePlex instrument run using the keyboard icon and typing para and press Enter If EEPROM information entry is required select RP and enter any other inputs as needed i e 123 ...

Page 41: ...nly flat test cartridges Figure 56 An unacceptable warped test cartridge with a gap under the middle of the cartridge Check dual axis level for accuracy using procedure in Figure 57 Dual Axis Accuracy Checkin section 24 prior bay leveling Figure 57 Dual Axis Accuracy Check While OQ is running place dual axis level on the test cartridge of the bay you are tuning Note Ensure the level sits flat on t...

Page 42: ...el on all bays Using a dual axis leveling device note the initial measurement in both axis and record the data below Level the system in X axis 0 25 to 0 5 potentially biased with the left side high and Y axis 0 5 to 0 0 potentially biased with the back side high Figure 59 Dual axis level reading for bay on test cartridge ...

Page 43: ...GNMK IMC 6072 A Figure 60 Dual axis bubble ideal and acceptable range in the upper left quadrant Note Only minor adjustments can be made with this procedure ...

Page 44: ...vel Ensure towers are in same plane and all but the out 4 feet are raised up off the bench so they don t bottom out when trying to level the outermost feet Record the level information in the ePlex Level Template spreadsheet ePlex Level Template xlsx Bench Base Initial Initial Final X axis Y axis Tower A Tower B Tower C Tower D Bay Acceptable Range Initial Final Initial Final Initial Final Initial...

Page 45: ... e must NOT be installed until after completion of the OQ All other covers fascia e can be installed Appendix DXL360S Dual Axis Inclinometer Calibration Find a location on a flat not necessarily level surface with edges that can act as references for positioning the gauge repeatedly in the same place Press power button to turn on Press and hold the ANGLE SET button to enter Menu mode Use up arrow ...

Page 46: ...sh LCD display CALIBRATE VERTICAL PRESS SET hold on a vertical surface like a window with Power Orange button in the upper left side hold on a flat wall And then press SET Key Wait for the Beep sound stop Then rotate the unit 180 with the other side against the same place of wall ON OFF Key at upper side Press the SET button again and wait for the beeping to finish Now the LCD should go back to th...

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