ENGLISH
IV.
IV.
IV.
IV. Q
Q
Q
Question & Answer
uestion & Answer
uestion & Answer
uestion & Answer
Question 1: How can I get the latest updat
Question 1: How can I get the latest updat
Question 1: How can I get the latest updat
Question 1: How can I get the latest updateeee or
or
or
or uninstall
uninstall
uninstall
uninstall the software
the software
the software
the software？
？
？
？
Answer: You can download the new driver from our website.
1. Uninstall your old driver: Click
Click
Click
Click [Start] ► [All Programs] ► [TABLET] ► [Uninstall]
[Start] ► [All Programs] ► [TABLET] ► [Uninstall]
[Start] ► [All Programs] ► [TABLET] ► [Uninstall]
[Start] ► [All Programs] ► [TABLET] ► [Uninstall]....
2. Download the latest version of driver in the download section and save it into your hard disk.
3. Unzip the file in a folder on your hard disk (with Windows built-in unzip utility or a program like Winzip for
instance).
4. Double-click the Setup.exe in the folder where you unzipped the file.
Question 2: The tablet cannot work. What can I do?
Question 2: The tablet cannot work. What can I do?
Question 2: The tablet cannot work. What can I do?
Question 2: The tablet cannot work. What can I do?
Answer: Check if the following is okay.
1.
Remove the tablet's USB plug from the computer.
2.
Uninstall the Tablet driver from the system.
3.
Re-connect the Tablet's USB to the computer.
3.1 Check whether the tablet's LED is blinking or not? If the LED is unlit, that means your tablet is at fault.
3.2 Test your wireless stylus pen in the tablet working area, if it can work as a mouse, which means the
hardware is OK. If it doesn't work, please change the battery with a new one.
3.3 After you changed a new battery for the pen, and it is still not working, that means the hardware is at
fault.
4.
You can download for free the latest version of driver directly from our website www.geniusnet.com.
5.
Setup the new version of driver; and you need to restart your computer.
6.
After you restart your computer, on bottom right of the screen, you can find the tablet icon ( ).
6.1 If you can't find the tablet icon ( ) on the bottom right of the screen, it means the driver failed in startup,
and there could be an incompatible issue.
6.2 Check [My Computer] ► [Properties] ► [Hardware] ► [Device Manager], if you see an exclamation
mark, it means the installed driver of the tablet is incompatible with the Windows system.
7.
By clicking the tablet icon ( ) on the bottom right of the screen, you can test the pressure sensitivity to see
whether the pen pressure function works or not. (Check the Pen tablet configuration section for more
details).
☆ If you do not have pen pressure, it means the pen might be faulty.
Question
Question
Question
Question 3
3
3
3︰
︰
︰
︰The LED of
The LED of
The LED of
The LED of tablet is bl
tablet is bl
tablet is bl
tablet is blinking
inking
inking
inking continuously
continuously
continuously
continuously????
Answer: It means that the USB port of your PC has a bad connection or power is not stable. Please re-plug in
your USB/dongle again. If still not working, please change to another USB port.
Question
Question
Question
Question 4
4
4
4︰
︰
︰
︰Why the RED LED of
Why the RED LED of
Why the RED LED of
Why the RED LED of Wireless Tablet
Wireless Tablet
Wireless Tablet
Wireless Tablet LED is blinking?
LED is blinking?
LED is blinking?
LED is blinking?
Answer: It is a low battery reminder, please change the new battery in time.
