
8 |
P a g e
APP interface (may subject to change with firmware update)
FAQ:
How to connect starship projector to another Wi-Fi network/genio account?
Go to the starship Projector
’ settings page, look for “remove device” Remove it and
reset the star projector and pair it again through the APP.
Starship projector
goes offline and doesn’t reconnect back
after power failure?
Go to the Starship Projector
’ settings page, look for “remove device” Remove it and
reset the Starship Projector and pair it again through the APP.
Using the EZ method and still Receive the time out Cannot find Device error?
If you are using android device, Try borrow an Ipad or iphone to pair, download the
Genio APP to ipad or iphone, log in using your existing genio user name and
password, pair it
,
then go back to your android device, it will show up under your
account
Ensure Projector is in a location with strong Wi-Fi signal coverage
Manually disable the 5Ghz Wi-Fi signal on the router setting (please contact your
internet provider if you are not sure how to disable it, after you successfully pair the