7
HANDLING THE GUARANTEE
Thank you very much for purchasing this GENIE product. Please note the following advice
whenever this machine does not function faultlessly, contrary to expectations.
The guarantee period amounts to 24 months from the date of purchase, provided that the machine
has been used appropriately. Please keep the proof-of-purchase voucher and original packaging in
a safe place. The warranty is only valid for defects in materials or fabrication. However, it is invalid
for damage that has occurred to breakable parts, e.g., on the casing. Machines that have been
damaged by inappropriate use externally, are excluded from being exchanged. A guarantee will
expire whenever any repairs have been carried out without the express consent of our customer
service department.
Repairs under the guarantee can only be made when the proof-of-purchase voucher is enclosed
with the defective machine –
please notify us about the return by telephone!
Only returns
bearing the appropriate return number can be accepted. Please give your name, address, post
code, town and telephone number with the dialing code. Please state the reason for your complaint
too.
We regret any inconvenience caused!
Our service hot line
Tel. +49 (0) 6122-7279891 ● Fax +49 (0) 6122-705952
E-mail: [email protected]
Please send all returns adequately pre-paid to the following address after notifying us about them
beforehand: GENIE GmbH & Co KG, - Service - , Berta-Cramer-Ring 22, D-65205 Wiesbaden.
Germany.
Guideline 2012/19/EU concerning the handling, collection, recycling and disposal of
electrical and electronic equipment and their components (‘waste electrical and electronic
equipment’, known as WEEE).
The crossed symbol on a rubbish container indicates that the machine or device is not
allowed to be disposed of but it must be handed over to a suitably equipped collection centre for
proper recycling or disposal.
We declare that this device has been manufactured according to the fundamental
requirements and applicable regulations
.
Importer:
GENIE GmbH & Co KG
Berta-Cramer-Ring 22
65205 Wiesbaden, Germany