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7. Repairs

If you contact us to repair your player, an administration fee may be charged if

either:

An engineer is called out to your home at your request and there is no defect in the

product.

You bring the unit to a repair center and there is no defect in the product.

We will provide you with the amount of the administration fee before we make a

home visit or begin any work on your player.

We recommend you read this manual throughly, search for a solution on line at

www.geniatech.com, or contact Geniatech Customer Care before seeking to repair

your player.

Summary of Contents for ATV387

Page 1: ...rchasing this Geniatech product Before using it be sure to read the precautions contained in this User s Guide Keep the User s Guide in a safe place for future reference For the most up to date inform...

Page 2: ...P8 18 3 1 WiFi P9 3 2 Bluetooth P9 3 3 Ethernet P10 3 4 Date Usage P10 3 5 More P11 3 6 Sound P12 3 7 Display P12 3 8 Storage P13 3 9 Apps P13 3 10 Permissions P14 3 11 Location P14 3 12 Security P15...

Page 3: ...be determined by turning the equipment off and on The user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase...

Page 4: ...n or moisture does not operate normally or has been dropped 1 3 Handling Cautions 1 3 1 DO NOT expose this apparatus to dripping or splashing Do not put objects filled with liquids such as vases on th...

Page 5: ...Ethernet interface Support 4k2k video local media playback from SD card or USB HDD Built in 802 11b g n WIFI module with antenna inside WiFi frequency range is 2400 2497GHz Rj45 Wired internet connec...

Page 6: ...n 2 4 Remote Controller Note Button Battery 2025 3V insert with correct polarity Power Mode Mute Upwards Towards the left Towards the right Downwards OK Return Home Background App Menu Vol Notificatio...

Page 7: ...tform near the TV and make sure nothing block the remote control signal 2 6 Display when Power Up 2 6 1 After power up the TV will first show a green robot during loading When loading is finished it w...

Page 8: ...con to settings interface 3 1 WiFi 3 1 1 It will automatically scan ambient WiFi networks when select ON 3 1 2 Connect an available WiFi network If connect a secured WiFi network corresponding passwor...

Page 9: ...9 3 2 Bluetooth 3 3 Ethernet Connect Box and Router by RJ45 network cable Press ON in Ethernet setting it will connect to network automatically...

Page 10: ...10 3 4 Date usage Show data usage information 3 5 More...

Page 11: ...t 3 5 2 1 Enable Portable hotspot 3 5 2 2 Set up WiFi hotspot Note WiFi and hotspot connection can not be applied at same time Disconnect WiFi and connect Ethernet while using hotspot function 3 6 Sou...

Page 12: ...Touch sound sound will be heard while move remote controller 3 7 Display 3 7 1 Auto Brightness Auto set brightness to save power 3 7 2 Font size Change the font size of OSD 3 8 Storage Shows the stor...

Page 13: ...13 3 9 Apps List all apps installed You can choose an application and force to shut down the app uninstall the app clear user data move to SD card and clear cache data 3 10 Permissions...

Page 14: ...14 3 11 Location 3 12 Security...

Page 15: ...t Change OSD language and input method The default input method is android standard keyboard If you are using our IR remote control enter into Default option and switch to remote controller input meth...

Page 16: ...other settings Factory data rest You can reset all the settings and apps to factory default Note You might want to backup important data before resetting the box Once you choose to rest to factory def...

Page 17: ...17 3 17 Developer options 3 18 About device...

Page 18: ...18...

Page 19: ...rket over the Internet or other sources such as other online sources the internal storage and the USB storage device and SD card that you have mounted onto APC382 You also can manage apps on ATV387and...

Page 20: ...20 5 Firmware Update You can download newest firmware from Geniatech Official website www geniatech com...

Page 21: ...e is 32G maximum Make sure that this player supports these files 6 3 Remote Controller cannot respond quickly to the pressing of keys Make sure that batteries have enough power 6 4 The firmware updati...

Page 22: ...n the product You bring the unit to a repair center and there is no defect in the product We will provide you with the amount of the administration fee before we make a home visit or begin any work on...

Page 23: ...ing Supports MP3 AAC WMA RM FLAC Ogg and programmable with 5 1 down mixing Video Picture Decoder H 265 HEVC MP L5 0up to 4K x 2K 30fps H 264 AVC HP L5 1up to 4K x 2K 30fps H 264 MVC up to 1080P 60fps...

Page 24: ...24 9 Trademark Notice The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in United States and other countries...

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