WARRANTY INFORMATION
General Tools & Instruments’ (General’s) DCS1100 High-Performance Video
Borescope System is warranted to the original purchaser to be free from
defects in material and workmanship for a period of one year. Subject to certain
restrictions, General will repair or replace this instrument if, after examination,
the company determines it to be defective in material or workmanship.
This warranty does not apply to damages that General determines to be from
an attempted repair by non-authorized personnel or misuse, alterations, normal
wear and tear, or accidental damage. The defective unit must be returned to
General Tools & Instruments or to a General-authorized service center, freight
prepaid and insured.
Acceptance of the exclusive repair and replacement remedies described herein
is a condition of the contract for purchase of this product. In no event shall
General be liable for any incidental, special, consequential or punitive damages,
or for any cost, attorneys’ fees, expenses, or losses alleged to be a
consequence of any damage due to failure of, or defect in any product
including, but not limited to, any claims for loss of profits.
RETURN FOR REPAIR POLICY
Every effort has been made to provide you with a reliable product of superior
quality. However, in the event your instrument requires repair, please contact
our Customer Service to obtain an RGA (Return Goods Authorization) number
before forwarding the unit via prepaid freight to the attention of our Service
Center at this address:
Remember to include a copy of your proof of purchase, your return address,
and your phone number and/or e-mail address.
11
