result from any use of its products. It is further stressed that independent testing and verification by the person using the
product is particularly encouraged, especially in any application in which defective, incorrect or insecure functioning
could result in damage to persons or property, denial of service or loss of privacy.
© 2016 Gemalto. All rights reserved. Gemalto and the Gemalto logo are trademarks and service marks of Gemalto
N.V. and/or its subsidiaries and are registered in certain countries. All other trademarks and service marks, whether
registered or not in specific countries, are the property of their respective owners.
Technical Support
If you encounter a problem while installing, registering or operating this product, please make sure that you have read
the documentation. If you cannot resolve the issue, please contact your supplier or Gemalto support. Gemalto support
operates 24 hours a day, 7 days a week. Your level of access to this service is governed by the support plan
arrangements made between Gemalto and your organization. Please consult this support plan for further information
about your entitlements, including the hours when telephone support is available to you.
Contact method
Contact
Address
Gemalto NV
4690 Millennium Drive
Belcamp, Maryland 21017
USA
Phone
Global
+1 410-931-7520
Australia
1800.020.183
China
(86) 10 8851 9191
France
0825 341000
Germany
01803 7246269
India
000.800.100.4290
Netherlands
0800.022.2996
New Zealand
0800.440.359
Portugal
800.1302.029
Singapore
800.863.499
Spain
900.938.717
Sweden
020.791.028
Switzerland
0800.564.849
United Kingdom
0800.056.3158
United States
(800) 545-6608
Web
Support and Down-
loads
Provides access to the Gemalto Knowledge Base and quick downloads for various
products.
Technical Support
Customer Portal
https://serviceportal.safenet-inc.com
Existing customers with a Technical Support Customer Portal account can log in to
manage incidents, get the latest software upgrades, and access the Gemalto
Knowledge Base.