Gema FPS16, Operating Instructions Manual

Page: 47 / 62

Rev. 00 03/22
OptiFeed BigBag (FPS16) Fault clearance
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47
Software error diagnostics
General information
The correct function of the device is constantly monitored. If the
equipment software determines a fault, an error message is indicated with
a help code. Following is monitored:
– Power supply
– Pneumatic system
– Communication system
Help codes
The error diagnosis codes (help codes) are shown on the display.
The help codes are stored in an error list in the order of their appearance.
Each error in the list must be individually acknowledged with the key.
The errors are displayed in the order of their appearance.
Here is a list of all possible help codes for this powder pump:
Code Description Criteria Remedy
Power supply:
H20
Voltage supply error
Mainboard Mainboard defective Contact Gema Service
H21 Supply undervoltage
Power pack defective or
overloaded Contact Gema Service
EEPROM (equipment memory):
H24 EEPROM content invalid
EEPROM error Contact Gema Service
H25
Timeout during EEPROM
writing EEPROM error Contact Gema Service
H26
Values not correctly
stored in EEPROM during
switching off EEPROM error Contact Gema Service
H27
EEPROM verification
erroneous
EEPROM error Contact Gema Service
CAN bus:
H40 Permanent CAN bus error
The CAN controller changes into
BUS OFF condition.
No power supply or cable is not
connected. Connect the cable,
otherwise contact Gema
service
H41
High error rate when
transmitting/receiving The CAN controller changes into
ERROR_PASSIVE condition Contact Gema Service