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28 

ERROR MESSAGES 

 

 

No.ERROR 
MESSAGE 

DESCRIPTION 

1 KEY OP ERR 

Wrong key operation. 

2 ENTRY OVER  The exceeded number of digits was entered. 

3 ENTRY ERR 

A wrong button was inputted. 

4 MEMRY 
OVER 

Sales total amount has been exceeded. 

5 PLS CLERK 

Required to input clerk ID. 

7 ENTER AMT  

Required to enter amount. 

8 ENT CVRS 

Required to enter the number of covers. 

11 NOT 
PROGMD 

Button has not been programmed. 

12 CLS 
DRAWER 

Till drawer open. 

13 INSERT CHK  Required to set the paper. 

14 NEW ROLL 

New till roll to be installed. 

15 STOP 
RGSTR 

Required to do finalization. 

16 PLS 
CASHIER 

Required to enter cashier 

21 CHK RJ PRT  Check the receipt or journal printer. 

24 NO SPT TND  Split tendering is not allowed. 

25 OFF 5 SEC 

Turn off the power for 5 seconds. 

26 PRESS CLR 

Press the Clear key. 

27 PLS WAIT 

Please wait. 

28 MLT DEF 

Double definitions. 

31 PRS S TTL 

Press the Subtotal key. 

34 PL LFT MNY 

Money in drawer is exceeding the preset amount. 

37 RJ TEMP 

Heat trouble on receipt or journal printer. 

38 RJ HEAD UP  Printer header arms are not closed. 

40 CHK ECR 

Operation error. Check the register. 

41 PRESS RLS 

Press the RLS key 

42 EJ ERROR 

Electronic journal memory error. 

43 EJ NEAR 
ERR 

E/J memory capacity is nearly full. 

44 EJ FINL ERR  E/J memory capacity is very nearly full. 

45 EJ FULL 

E/J memory is full. 

48 BIRTHDAY 

Input the customer‟s birthday. 

Summary of Contents for SX-585

Page 1: ...1 SX 585 End User Guide Retail...

Page 2: ...for easy programming and advanced sales reporting Scanning with easy programming price check PLU delete and re ordering features Optional Pre Loaded Retail File Shelf Edge Labels Mix and Match Stock...

Page 3: ...qualified person who understands the implications of those changes It is always preferable that you talk to the reseller who supplied you as your terminal may have been configured specially for your n...

Page 4: ...r 7 Control Lock 8 Paper Rolls 9 10 Programming Layout 11 Reporting Keyboard Layout 12 Date Time 13 Easy Price Name Change 14 15 Quick Program Changes 16 17 Basic Sales 18 24 Clerk Holds 25 Reports 26...

Page 5: ...5 GETTING STARTED The Main Power Switch The main power switch is located on the right hand side of the SX 585 The switch must be in the ON position before the ECR is operational...

Page 6: ...ay The customer display screen can be lifted and rotated for the best viewing angle By programmable option the control lock position can be temporarily displayed and a warning tone sounded each time t...

Page 7: ...number of seconds an alarm will sound It is possible to program the ECR so that it cannot be used for transactions when the drawer is open Whenever the ECR is not in use i e at night the control lock...

Page 8: ...ipped with Mode Functions P1 Program 1 mode Used to program Date Department PLU Tax etc L Lock mode Used to lock the cash register This position disables all operations R Register mode Used to process...

Page 9: ...Roll 1 Lift up the printer cover from the back 2 Press the Receipt Release Button located under the protective flap above the keyboard 3 Remove the old till roll drop the new till roll into the holder...

Page 10: ...nd the paper around the spool a couple of times 5 Push the set plate down securing the paper in place 6 Place the audit spool back into the cradle 7 To tighten the slack on the paper press the JF Key...

Page 11: ...11 PROGRAMMING LAYOUT This is the default programming layout which is always activated when the key is turned to the P position...

Page 12: ...12 REPORT LAYOUT This is the default reporting layout which is always activated when the key is turned to the relevant positions...

Page 13: ...program position Press the down arrow once to DATE and press enter To set the date enter as year month day format Example For 16th June 2010 DATE 20100616 Enter Key To set the current time use 24 hou...

Page 14: ...ice and press the item button The new price has now been set Repeat the above until all desired products have been completed Press PRICE CHANGE again to finish entering price changes NAME CHANGE This...

Page 15: ...used to shift the keyboard between the 1st and 2nd set of letters as per the overlay Press the 00 button Press the required product Repeat the above until all items have been changed Press NAME CHANGE...

Page 16: ...y to the P1 position on to control lock enter 43 followed by Escape located at the top left button on the keyboard The till will display CNG PLU NM Change PLU Name Either scan your item or use the up...

Page 17: ...17 Once you have finished your programming changes turn the key on the control lock back to the R position...

Page 18: ...otaled then enter the cash amount that is being tendered first and complete the sale with the card amount tendered The below example MULTIPLE SALE Enter the Quantity press the multiply button enter th...

Page 19: ...eipt is off an LED indicator will be on the Display CANCEL To cancel a transaction whilst in process press the Cancel Key at any point during the Sale The below example details a sale being canceled a...

Page 20: ...e Tender key The example below shows a Return a sale of 5 99 into Department 3 VOID You can void an item outside of the original sale by turning the key to the V Position pressing the Void Key and ent...

Page 21: ...ered and the last item voided using this function This will then void the last item 20 00 into Department 7 NO SALE The No Sale Key can be used to open the draw outside a transaction Press the button...

Page 22: ...ff the total sale value NOTE by default on our programs these are preset at 10 The below example shows a 10 sale being discounted 10 by the preset button The below example shows an item of 5 being dis...

Page 23: ...xample shows a transaction of 20 being discounted 1 by pressing the button The below example shows a transaction of 2 being discounted 1 by pressing the button NOTE If the button does not have a prese...

Page 24: ...24 NOTE A charge can also be added to items transactions This operates in the same manner as the procedures above only with the button...

Page 25: ...ollowed by the Clerk button e g Start a sale Press the HOLD key to store the sale The till can now be operated by other Clerks To retrieve the previous sale simply press the HOLD key Note It is possib...

Page 26: ...ken in the X position X1 Commonly known as a mid day reading This prints an accumulation of transaction data and is not reset to zero unless a Z1 report is taken Use this position to print periodic re...

Page 27: ...and pressing Z2 Commonly known as a weekly or monthly reading This prints transaction data either on a weekly or monthly basis and resets all transaction totals to zero except the Non resettable grou...

Page 28: ...ASHIER Required to enter cashier 21 CHK RJ PRT Check the receipt or journal printer 24 NO SPT TND Split tendering is not allowed 25 OFF 5 SEC Turn off the power for 5 seconds 26 PRESS CLR Press the Cl...

Page 29: ...01 NO NUMBER Number entered is incorrect 102 CASH DECL Cash declaration is required 104 CA ID REQD Press the Clerk ID key 105 EN CLK ID Enter clerk ID number 106 NO JOURNAL No electronic journal data...

Page 30: ...d The shiny side should be the side the data prints on Q The till has power but will not respond A Turn the control lock to the P2 position Turn the till off for 30 seconds When switching the till bac...

Page 31: ...isters e g Pen Pencil The PLU must be linked to a Department category to function HALO HALO stands for High Amount Lock Out This allows the user to program a limit for each PLU DEPT e g an amount of n...

Page 32: ...Sign on the Clerk register some items and press the Hold key The sale is stored in the cash register and the Display will show which clerks have outstanding sales There are a maximum of 5 clerk holds...

Page 33: ...mount that is entered into the RA key as cash will increase the cash in drawer A popular use for this function would be to pay in a float Example Enter Amount Press RA Press Cash PO The PO key is the...

Page 34: ...mple Press Return 1 00 DPT 1 or Press Return Press Scan PLU DISCOUNT Key The key is used to discount a whole amount from a transaction total For example a 50p Coupon Simply enter the amount to be disc...

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