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Technical Support

(818) 772-9100 

(800) 545-6900 

8:00 AM to 5:00 PM Monday - Friday, Pacific Time

Fax

(818) 772-9120

Email

[email protected]

Web

http://www.gefen.com

Mailing Address

Gefen, LLC 

c/o Customer Service 

20600 Nordhoff St. 

Chatsworth, CA 91311

Product Registration

Register your product here:  

http://www.gefen.com/kvm/Registry/Registration.jsp

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Contacting Gefen Technical Support

Summary of Contents for EXT-HDVGA-3G-SC

Page 1: ...EXT HDVGA 3G SC User Manual HDMI VGA to 3GSDI Scaler Converter Release A3 Preferred...

Page 2: ...d from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 To...

Page 3: ...cular purpose all of which are expressly disclaimed 1 Proof of sale may be required in order to claim warranty 2 Customers outside the US are responsible for shipping charges to and from Gefen 3 Coppe...

Page 4: ...Time Fax 818 772 9120 Email support gefen com Web http www gefen com Mailing Address Gefen LLC c o Customer Service 20600 Nordhoff St Chatsworth CA 91311 Product Registration Register your product her...

Page 5: ...I VGA to 3GSDI Scaler Converter is running the latest firmware The Gefen Syner G Software Suite is a free downloadable application from Gefen that provides automatic download and installation of firmw...

Page 6: ...to LPCM 7 1 audio support HDMI input only Gefen Syner G simplifies in field firmware updates and advanced EDID management including custom input timings USB port for use with Gefen Syner G Wide power...

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Page 8: ...ystem 10 Output Resolution 13 Output Lock 15 Source Select 17 Contrast 19 Brightness 20 Saturation 21 Hue 22 Color Temperature 23 Color Balance 24 Edge Enhance 25 Sharpness 26 Underscan Overscan 27 As...

Page 9: ...le of Contents 3 Appendix Menu System Summary 48 Default Settings 53 USB Interface 54 Installing the Virtual COM Port 54 Updating the Firmware 56 Surface Mounting Instructions 61 Specifications 62 Ind...

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Page 11: ...HDMI VGA to 3GSDI Scaler Converter 1 Getting Started...

Page 12: ...12V DC VGA HDMI VGA to 3GSDI Scaler Converter VGA In L R In HDMI In EXT HDVGA 3G SC SDI Out Input Select HDMI Up Dn Menu USB Pwr 12V DC VGA HDMI VGA to 3GSDI Scaler Converter VGA In L R In HDMI In EX...

Page 13: ...blue when the HDMI input is selected 5 HDMI In Connect the included HDMI cable from the HD display to this HDMI port 6 SDI Out Connect a BNC type cable from this port to the SDI display 7 Up HDMI Dn...

Page 14: ...on the HDMI VGA to 3G Scaler Converter USB optional Syner G software control 5 Connect a USB to mini USB cable from the HDMI VGA to 3G Scaler Converter to a computer that is running the Syner G Softw...

Page 15: ...5 Sample Wiring Diagram Getting Started VGA Analog Audio Source SDI Display HDMI Source EXT HDVGA 3G SC Scaler Converter VGA CABLE HDMI CABLE SDI CABLE EXT HDVGA 3G SC MINI STEREO AUDIO CABLE Installa...

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Page 17: ...HDMI VGA to 3GSDI Scaler Converter 2 Basic Operation...

Page 18: ...lect HDMI Up Dn Menu USB Pwr 12V DC VGA HDMI VGA to 3GSDI Scaler Converter VGA In L R In HDMI In EXT HDVGA 3G SC SDI Out Input Select HDMI Up Dn Menu USB Pwr 12V DC VGA Selecting the Input Source Basi...

Page 19: ...e time interval specified by the OSD Timeout setting then the menu system will automatically be hidden By default the OSD Timeout setting is 5 seconds See OSD Timeout page 36 for instructions on setti...

Page 20: ...button to highlight the desired item within the main menu For example if we press the Dn button three times the System menu item will be highlighted and it s submenu will be displayed continued on ne...

Page 21: ...hlighted the menu system will be hidden and the following will be displayed 8 Press the Menu button to return to the menu system Basic Operation Basic Operation Menu System OSD Timeout Display Notify...

Page 22: ...p 2 Picture 3 Adjustment 4 System 5 Test Patterns 6 Exit Information By default the menu system will automatically time out if no action is taken within 5 seconds To exit the menu system manually befo...

Page 23: ...olution is selected press the Menu button to confirm the change 7 After the output resolution has been changed the current input and output resolution will be displayed above the Output Resolu selecti...

Page 24: ...u button 13 Use the Up or Dn button to select the Exit option 14 Press the Menu button to exit the main menu Gefen Converter 1 Output Setup 2 Picture 3 Adjustment 4 System 5 Test Patterns 6 Exit Outpu...

Page 25: ...ut Lock selection box will be displayed 6 Use the Up or Dn button to select either FreeRun or HDMI mode 7 After the desired signal lock is selected press the Menu button to confirm the change 8 The Ou...

Page 26: ...Back option 12 Press the Menu button 13 Use the Up or Dn button to select the Exit option 14 Press the Menu button to exit the main menu Basic Operation Menu System Basic Operation Gefen Converter 1 O...

Page 27: ...cted to the correct port on the HDMI VGA to 3GSDI Scaler Converter 6 Use the Up or Dn button to select between VGA or HDMI 7 After the source has been selected press the Menu button to confirm the cha...

Page 28: ...0 Use the Up or Dn button to select the Back option 11 Press the Menu button 12 Use the Up or Dn button to select the Exit option 13 Press the Menu button to exit the main menu Gefen Converter 1 Outpu...

Page 29: ...e displayed 6 Use the Up or Dn button to set the desired contrast level 7 Press the Menu button to confirm the change and return to the Picture submenu 8 Use the Up or Dn button to select the Back opt...

Page 30: ...ness selection box will be displayed 7 Use the Up or Dn button to set the desired brightness level 8 Press the Menu button to confirm the change and return to Picture submenu 9 Use the Up or Dn button...

Page 31: ...Saturation selection box will be displayed 7 Use the Up or Dn button to set the desired saturation level 8 Press the Menu button to confirm the change and return to the Picture submenu 9 Use the Up or...

Page 32: ...election box will be displayed 7 Use the Up or Dn button to set the desired hue 8 Press the Menu button to confirm the change and return to the Picture submenu 9 Use the Up or Dn button to select the...

Page 33: ...olor Temp selection box will be displayed 7 Use the Up or Dn button to select between Neutral Cool or Warm 8 Press the Menu button to confirm the change and return to the Picture submenu 9 Use the Up...

Page 34: ...Ch Blue Ch and Blue Ch 8 Press the Menu button to select the color channel to adjust 9 Use the Up or Dn button to set the desired color balance setting 10 Press the Menu button to confirm the change...

Page 35: ...dge Enhance selection box will be displayed 7 Use the Up or Dn button to select between User Off Mid or Max 8 Press the Menu button to confirm the change and return to the Picture submenu 9 Use the Up...

Page 36: ...be displayed 7 Use the Up or Dn button to set the sharpness level Larger values increase the sharpness of the image 8 Press the Menu button to confirm the change and return to the Picture submenu 9 Us...

Page 37: ...played 6 Use the Up or Dn button to set the amount of overscan or underscan Negative values increase the amount of underscan Positive values increase the amount of overscan 7 Press the Menu button to...

Page 38: ...pect Ratio selection box will be displayed 7 Use the Up or Dn button to select between Source 16 9 4 3 or Stretch 8 Press the Menu button to confirm the change and return to the Adjustment submenu 9 U...

Page 39: ...ess the Menu button to select the H Mirror option 6 The H Mirror selection box will be displayed 7 Use the Up or Dn button to toggle between On and Off When the H Mirror option is set to On then the p...

Page 40: ...ton to confirm the change and return to the Adjustment submenu 9 Use the Up or Dn button to select the Back option 10 Press the Menu button 11 Use the Up or Dn button to select the Exit option 12 Pres...

Page 41: ...5 Press the Menu button to select the V Mirror option 6 The V Mirror selection box will be displayed 7 Use the Up or Dn button to toggle between On and Off When the V Mirror option is set to On then t...

Page 42: ...ton to confirm the change and return to the Adjustment submenu 9 Use the Up or Dn button to select the Back option 10 Press the Menu button 11 Use the Up or Dn button to select the Exit option 12 Pres...

Page 43: ...yed 7 Use the Up or Dn button to shift the picture to the left or to the right Negative values move the image to the left Positive values move the image to the right 8 Press the Menu button to confirm...

Page 44: ...tion 6 The V Shift selection box will be displayed 7 Use the Up or Dn button to shift the picture up or down Negative values move the image upwards Positive values move the image downwards 8 Press the...

Page 45: ...enu button to select the Phase option 6 The Phase selection box will be displayed 7 Use the Up or Dn button to adjust the phase 8 Press the Menu button to confirm the change and return to the Adjustme...

Page 46: ...t the OSD timeout to Off or from any time interval between 5 and 60 seconds inclusive The default setting is 5 seconds 7 Press the Menu button to confirm the change and return to the System submenu 8...

Page 47: ...otify is set to On then the input output resolution information dialog will be displayed momentarily whenever the HDMI VGA to 3GSDI Scaler Converter is disconnected from the source or display In addit...

Page 48: ...and return to the System submenu 9 Use the Up or Dn button to select the Back option 10 Press the Menu button 11 Use the Up or Dn button to select the Exit option 12 Press the Menu button to exit the...

Page 49: ...n to select the Input Res Info option 6 The current input resolution will be displayed in the Input Res Info box 7 Press the Menu button to return to the System submenu 8 Use the Up or Dn button to se...

Page 50: ...the F W Version option 6 The current version of firmware will be displayed in the F W Version box 7 Press the Menu button to return to the System submenu 8 Use the Up or Dn button to select the Back o...

Page 51: ...r Dn button to toggle between No and Yes If Yes is selected then the HDMI VGA to 3GSDI Scaler Converter will reset to factory default settings and will automatically reboot If No is selected then the...

Page 52: ...e Test Patterns submenu The White option will be highlighted 4 Use the Up or Dn button to highlight the desired test pattern 5 Press the Menu button to select the highlighted test pattern continued on...

Page 53: ...ration Menu System 6 Press the Menu button to return to the Test Patterns submenu and select a different pattern 7 To disable the pattern and view the source image select Off from the Test Patterns su...

Page 54: ...sition The DIP switch should remain in this position during normal operation DIP Switch Description 1 Factory reset Toggle the DIP switch from the OFF 1 position to the ON position then back to the OF...

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Page 57: ...page 47 HDMI VGA to 3GSDI Scaler Converter 3 Appendix...

Page 58: ...1080p 50Hz 1080p 29 97Hz 1080p 25Hz 1080p 24Hz 1080p 23Hz 720p 60Hz OUTPUT SETUP OUTPUT RESOLUTION 720p 50Hz 720p 29 97Hz 1080i 60Hz 1080i 50Hz 480i 60Hz 1080p 59 95Hz 1080p 30Hz OUTPUT LOCK BACK Box...

Page 59: ...0 100 0 100 0 100 0 100 0 100 Red Channel Warm Off Green Channel Blue Channel Neutral Mid Cool Max PICTURE CONTRAST BRIGHTNESS SATURATION HUE SHARPNESS BACK COLOR TEMP COLOR BALANCE EDGE ENH Boxes in...

Page 60: ...mmary Appendix 50 50 100 100 100 100 Auto 1 64 On On 16 9 Off Off 4 3 Stretch Source ADJUSTMENT UNDER OVER SCN ASPECT RATIO H MIRROR V MIRROR BACK PHASE H SHIFT V SHIFT Boxes in green indicate the def...

Page 61: ...51 Appendix Menu System Summary Off 5 60 Display Info Display Info Yes On No Off SYSTEM OSD TIMEOUT DISP NOTIFY INPUT RES INFO FIRMWARE VER FACTORY RESET BACK Boxes in green indicate the default sett...

Page 62: ...page 52 BACK Appendix Menu System Summary TEST PATTERNS White Cross Hatch Color WV Ramp Off Gray Window H Ramp WH Ramp EXIT Appendix...

Page 63: ...or Balance Red Channel 50 Color Temperature Neutral Contrast 50 Display Notifications On Edge Enhancement Off Horizontal Mirror Off Horizontal Shift Off Hue 50 OSD Timeout 5 seconds Output Lock Free R...

Page 64: ...connected to the HDMI VGA to 3GSDI Scaler Converter 1 Install the Gefen Syner G Software Suite This software is available under the Support Downloads section of the Gefen website 2 Connect a mini USB...

Page 65: ...ow pane locate Ports COM LPT The device EXT HDVGA 3G SC will be displayed along with the COM port Use this COM port when configuring the terminal program e g Hyperterminal 9 Set the terminal program t...

Page 66: ...re that a USB cable is connected between the product and the computer that is running the Syner G software Refer to the Syner G Software Suite User Manual for more information on using other features...

Page 67: ...he Select your product drop down list Verify the following The HDMI VGA to 3GSDI Scaler Converter is connected to the computer that is running the Syner G Software Suite using a USB to Mini USB cable...

Page 68: ...page 58 Appendix Appendix Updating the Firmware 4 Click the arrow button next to the Timings tab until the Update tab is displayed...

Page 69: ...egin downloading the firmware The Syner G Software Suite will automatically download the firmware file for the selected product This process should take a few seconds Once the download process has com...

Page 70: ...window indicating that the firmware file was successfully downloaded 6 Click the Install button to begin installing the software 7 The installation process will begin and the progress bar will indica...

Page 71: ...r two of clearance between the edges of the unit and any walls or vertical surfaces to allow for enough clearance for connection and disconnection of the video cables For installation on a drywall sur...

Page 72: ...type Pwr Indicator 1 x LED blue VGA Indicator 1 x LED green HDMI Indicator 1 x LED green Operational Maximum Pixel Clock VGA HDMI Output 165 MHz 165 MHz 150 MHz Maximum TMDS Clock 225 MHz Power Input...

Page 73: ...al shift 33 Hue 22 I Input resolution 39 Installation 4 M Menu system displaying 9 summary 48 using 10 Mirror horizontal 29 vertical 31 Mounting Instructions 61 O Operating Notes v OSD timeout 36 Outp...

Page 74: ...ents viii Technical Support iv Test patterns 42 U Underscan 27 Updating the firmware 56 USB interface 54 COM port See COM port installing V Vertical mirror 31 Vertical shift 34 Video settings See Sett...

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Page 76: ...0 545 6900 818 772 9100 fax 818 772 9120 www gefen com support gefen com Stretch it Switch it Split it Gefen s got it 20600 Nordhoff St Chatsworth CA 91311 1 800 545 6900 818 772 9100 fax 818 772 9120...

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