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Gearlinx™ User Guide v1.0

 

 

17

 

July 24, 2023

 

2.0 Get to know your Duckfone

 

2.1 Introduction to the Duckfone

 

The Duckfone has a very similar experience to the NR4400 above. One of the key differences with the 
Duckfone from a software feature perspective is it doesn’t support running virtual machines or 
containers. It has much lower “horsepower” and than an NR product.

 

Its primary role is to get things connected to the internet.

 

 

 

2.2 Duckfone Models

 

The Duckfone-4-GLB is (currently) the only model of Duckfone. This is an LTE (Cat 4) global cellular 
gateway.

 

 

 

2.3 Before you Begin Installing the Duckfone

 

In the Duckfone kit box you should have received 2 x LTE antennas. Attach the antennas to the Main 
and AUX antenna ports. A GPS antenna (not provided by default) is not needed for normal operation.

 

The Duckfone is a cellular gateway solution and requires an active cellular SIM card (not supplied) for 
proper operation. Before using the Duckfone please purchase a SIM and ensure any relevant specific 
information is known to you (such as if you need to configure the SIM with a custom APN).

 

Many SIMs will work out of the box with the Duckfone.

 

2.3.1 Common Installation Problems

 

Three of the most common problems that customers run into while installing a Duckfone are:

 

 

Having an active SIM with available data

 

 

Do I need a special APN for my SIM

 

 

Have I installed the Duckfone in a location where I have a reliable and strong connection to 
the carrier I am connecting with

 

 

Summary of Contents for NR4400 Series

Page 1: ...Gearlinx User Quick Start Guide v1 1 NR4400 Series Duckfone Series ZERO http www gearlinx com Phone 1 866 720 3090 Email support gearlinx com...

Page 2: ...stname local 13 1 8 3 Local Web UI 13 1 8 4 Secure Shell 14 1 8 5 NR Console Port 15 1 9 Restoring Factory Default 15 2 0 Get to know your Duckfone 17 2 1 Introduction to the Duckfone 17 2 2 Duckfone...

Page 3: ...arlinx User Guide v1 0 3 July 24 2023 3 1 User Interface Manual 23 3 2 Knowledge Base 23 3 3 Partners 23 3 4 Contact Gearlinx Technical Support Directly 23 3 5 Reconnect with the Gearlinx Sales Team 2...

Page 4: ...e everywhere Our platforms are a fresh approach to providing a holistic view of the network to enable organizations to manage network and operational resilience in a unified way Everything we do chall...

Page 5: ...Gearlinx User Guide v1 0 5 July 24 2023 CHAPTER1 NR4400 Series Product NR4416 NR4416 4G NR4448 NR4448 4G...

Page 6: ...infrastructure while ZERO delivers a centralized view that provides complete control of your network The NR4400 allows IT staff to access and manage their critical infrastructure by providing a separ...

Page 7: ...n add on o At least one 1 power cord but ideally two 2 These are sold separately as an accessory You can purchase them from Gearlinx part number 444000 or from your favorite power cable vendor You can...

Page 8: ...mm high To install the NR4400 into a 19 inch standard chassis Step 1 Place one of the supplied rack ears on the side of the NR4400 so that the four rack holes align with the rack ears and use the supp...

Page 9: ...s of an NR4416 where you can clearly see 16 serial ports To the left of the serial ports is a switch This rolled straight switch only applies to the console port serial port All other serial ports are...

Page 10: ...lid White Not registered on a network yet Other Green 3G Blue LTE Purple 5G Off Connection to ZERO disabled Flashing White Registration synchronization with ZERO in progress Flashing Red Failed regist...

Page 11: ...Gearlinx User Guide v1 0 11 July 24 2023 1 6 NR4400 Rear power facing Panel...

Page 12: ...to Gearlinx ZERO Alternatively if you are using a Duckfone and it is preinstalled with a SIM and has a valid Internet connection it will provide an alternate path for the NR4400 device to connect to Z...

Page 13: ...s link local IPv6 address You can then configure your NR4400 series product a few different ways via the local web UI via a secure shell connection or via the console port all of which are described s...

Page 14: ...h on Linux or Putty on Windows Hostname IP address of the NR4400 or hostname local per above Port 22 Example command on Linux ssh admin hostname local In the below command line example for illustratio...

Page 15: ...the bottom of the NR4400 device 1 9 Restoring Factory Default The erase button on the power face uses a button pattern to trigger a config erase reset to factory default You will need a paperclip or s...

Page 16: ...Gearlinx User Guide v1 0 16 July 24 2023 CHAPTER2 Duckfone Duckfone 4...

Page 17: ...have received 2 x LTE antennas Attach the antennas to the Main and AUX antenna ports A GPS antenna not provided by default is not needed for normal operation The Duckfone is a cellular gateway solutio...

Page 18: ...POE injector from a reputable manufacturer that has a proven record of meeting compliance requirements and manufacture their equipment to these standards 2 5 Duckfone Front serial facing POE Panel Th...

Page 19: ...al 1 5 bars depending on quality and strength of connection 2 7 Configuring you Duckfone 2 7 1 The Easy Way Assuming you have a working SIM cellular connection the Duckfone will automatically connect...

Page 20: ...the Duckfone via 192 168 100 1 You can then configure your Duckfone a few different ways via the local web UI via a secure shell connection or via the console port all of which are described separate...

Page 21: ...Linux or Putty on Windows Hostname IP address of the Duckfone or hostname local per above Port 22 Example command on Linux ssh admin hostname local In the below command line example for illustration v...

Page 22: ...erclip or something small and firm that can fit in the erase hole To perform the factory reset you follow these 4 steps in quick succession Depress the button for a second release it for a second depr...

Page 23: ...rs If you purchased our products from one of our value added partners many of them are trained and familiar with our products Please reach out to the partner you purchased from for support 3 4 Contact...

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