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Troubleshooting
Wireless Keyboard no longer is recognized by the computer.
Please follow the proper steps to reassure connection from your keyboard to your computer.
1.
Check battery installation. Replace battery if needed.
2.
Ensure your computer’s operating system supports wireless input devices (e.g. mice and keyboards).
3.
Make sure the USB receiver is plugged into a USB port and the computer is on or try the USB receiver
in a different USB port.
4.
Check that the power switch located on the bottom of the keyboard is in the on position.
Wireless Keyboard is working slowly.
1.
Unplug the USB receiver from the USB port and then reinsert it. To reactivate the keyboard, switch it
on, off and on again using the ON/OFF switch on the bottom of the keyboard.
Frequently Asked Questions
Why does my brand new keyboard output numbers instead of letters?
Most of the keyboards default with NumLock turned on, so some keys (i.e. U-I-O) will output numbers
instead of letters at first. To solve this problem you may have to press “Fn + NumLock” in some cases.
Some keyboards have FnLock, make sure that is not turned on either.
Are the keys on my keyboard programmable?
No they are not programmable.
What is a USB connection?
Every computer today comes with Universal Serial Bus, or USB ports. In fact, many computers will even
have additional USB ports located on the front of the tower. In addition to two standard USB ports at the
back. In the late 1990s, a few computer manufacturers started including USB support in their new systems,
but today USB has become a standard connection port for many devices such as keyboards, mice, joysticks
and digital cameras to name few USB-enabled devices. USB is able to support and is supported by a large
range of products.
