30
Troubleshooting Hints
When the instrument is turned on or off, a
Popping sound is temporarily produced.
This is normal and indicates that the instrument
is receiving electrical power.
When using a mobile phone, noise is produced.
Using a mobile phone in close proximity to the
instrument may produce interference.
To prevent this, turn off the mobile phone or use
it further away from the instrument.
Not all of the voices seem to sound, or the
sound seems to cut off.
The instrument is polyphonic up to a maximum
of 64 notes
—
including Dual voice, Split Voice,
auto accompaniment, song, and Metronome.
Notes exceeding this limit will not sound.
The Auto Accompaniment does not sound
properly.
Make sure that the Auto Accomp Volume
Function is set to an appropriate level.
Is the Split Point set to an appropriate key for the
chords you are playing? Set the Split Point to an
appropriate position on the keyboard.
Is the chord indicator showing in the LCD
display? If it is not showing, press the CHORD
button so that it does show.
No sound produced by the keyboard, but the
lights and screen work.
Check that the master volume control is not set
to minimum.
Check that nothing is plugged into the
headphone socket.
The sound of the voice changes from note to
note.
This is normal. The digital tone generation uses
multiple recordings (samples) of an instrument
across the range of the keyboard; The actual
sound of the voice may be slightly different
from note to note.
The volume is too soft.
The sound quality is poor.
The rhythm stops unexpectedly or will not play.
The recorded data of the song, etc. does not
play correctly.
The LCD display suddenly goes dark, and all
panel settings are reset.
The batteries are low or dead. Replace all six
batteries with completely new ones, or use the
supplied AC adaptor.
If you have lost or damaged your AC adaptor,
please contact your nearest store for a correct
replacement adaptor.
An incorrect AC mains adaptor which is not rated
sufficiently can cause malfunction or damage.
To completely restore all settings as per factory
settings
Perform a factory reset, Please refer to content in
this owner's manual. All of the user setting will
be erased and the default factory settings will be
applied to the instrument.
Power suddenly and unexpectedly turns off,
after a period of not touching the keys.
This is normal and the Auto Power Off function
may have been activated. If you need to disable
the Auto Power Off function, please see how to
do this in the owner's manual.
The sustain pedal or footswitch seems to
produce the opposite effect. Example pressing
the footswitch deactivates the sustain, and
releasing the footswitch triggers the sustain.
The polarity of the footswitch needs to be
correctly detected. Make sure the jack plug for
the footswitch is connected. Switch the
instrument on whilst not touching the pedal.
