OPERATION
Possible Causes
What To Do
Washer pauses during
The
DELICATE
cycle was chosen
•
This is normal. The
DELICATE
cycle has a short soak
wash cycle
period.
Washer pauses during
This is normal.
•
The washer may pause during the spin cycle to remove
spin cycle
soapy water more efficiently.
Washer won’t operate
Washer is unplugged
•
Make sure cord is plugged securely into a working outlet.
Water supply is turned off
•
Turn both hot and cold faucets fully on.
Controls are not set properly
•
Check controls.
Lid is open
•
Close lid.
Circuit breaker/fuse is
•
Check house circuit breakers/fuses. Replace fuses or
tripped/blown
reset breaker. Washer should have separate outlet.
Electronics need to be reset
•
Unplug washer, wait 2 minutes, plug back in, and press
START.
START was not pressed
•
Press START.
Before you call for service…
Operating Instructions
Safety Instructions
Customer Service
Tr
oubleshooting T
ips
PERFORMANCE
Possible Causes
What To Do
Clothes too wet
Incorrect spin cycle
•
Make sure the spin cycle selected matches the load you
selected
are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots
Incorrect use of fabric
•
Check fabric softener package for instructions and follow
softener
directions for using dispenser.
•
Pretreat stain and rewash.
Dye transfer
•
Sort whites or lightly colored items from dark colors.
Grayed or yellowed
Not enough detergent
•
Use more detergent (especially with larger loads).
clothes
Be sure to follow detergent manufacturer’s directions.
Hard water
•
Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
•
Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded
•
Select load size to match clothes load.
Detergent is not
•
Add detergent as wash basket fills with water before
dissolving
you load clothes.
Dye transfer
•
Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Lint or residue on
Clothes are air or line dried
•
If you do not dry your clothes with a clothes dryer, your
clothes
clothes may retain more lint.
Incorrect sorting
•
Separate lint producers from lint collectors.
Washing too long
•
Wash small loads for a shorter time than larger loads.
Detergent not dissolving
•
Add detergent as wash basket fills with water, before you
load clothes.
•
Try a liquid detergent.
•
Use warmer water temperature.
Overloading
•
Load clothes no higher than the top row of holes in the
washer basket.
•
Make sure load size selected matches clothes load size.
Incorrect use of fabric softener
•
Check fabric softener package for instructions and follow
directions for using dispenser.
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